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Momo Business IVR
What it is
Momo Business IVR is a visual tool for designing and publishing telephone call flows. Teams can add menus, schedules, decisions, HTTP actions, queues, voicemail, and routes to human or AI destinations. Before release, the builder checks for broken paths, missing assets, and invalid settings, and teams can simulate caller choices. Publishing assigns a version to a phone number while keeping drafts, versions, assignments, and production state distinct. Listed uses include self-service menus, department routing, and after-hours handling. HTTP actions can exchange information with approved external services. The platform runs in a browser without downloads or installation. A macOS desktop app is listed, while Windows and Linux desktop apps are marked as coming soon. Momo describes its platform as serving teams operating for East African customers. Its pay-as-you-go option has no monthly fee, with calls and messages charged at rate-card prices. Starter costs 25000 TZS per month; Growth is 60000 TZS per month, Business is 150000 TZS per month, and Scale is 380000 TZS per month. Enterprise pricing is custom.
For and against
For
- Checks paths, assets, and settings before publication.
- Lets teams simulate caller choices before release.
- Keeps drafts and production state separate.
- Supports HTTP actions with approved external services.
Against
- Windows and Linux desktop apps are coming soon.
- Enterprise pricing is custom.
- Customers remain responsible for consent and sector-specific obligations.
The verdict
Momo Business IVR provides a visual workflow for building, checking, simulating, and publishing call flows. Browser access is available, while the listed Windows and Linux desktop apps are not yet available.
Who it suits
Momo Business IVR may suit teams serving East African customers that need to build and manage call flows. Its listed use cases include self-service menus, routing departments, and handling after-hours calls.
Plans and prices
Pay as you go
Calls and messages at rate-card prices · SMS TZS 23 each
Read 4 Oct 2026 · momopulse.com
Starter
1 phone number · 300 inbound minutes · 30 outbound minutes · 1,000 WhatsApp messages
Read 4 Oct 2026 · momopulse.com
Growth
2 phone numbers · 900 inbound minutes · 90 outbound minutes · 3,000 WhatsApp messages
Read 4 Oct 2026 · momopulse.com
Business
4 phone numbers · 2,700 inbound minutes · 270 outbound minutes · 9,000 WhatsApp messages
Read 4 Oct 2026 · momopulse.com
Scale
8 phone numbers · 8,100 inbound minutes · 810 outbound minutes · 27,000 WhatsApp messages
Read 4 Oct 2026 · momopulse.com
Enterprise
Phone numbers, allowances, and prices sized to the business · named contact
Read 4 Oct 2026 · momopulse.com
On the record
- API actions
- Supported HTTP actions can exchange data with approved external services.momopulse.com · read 4 Oct 2026
- Audience
- Momo Business describes its platform as serving teams operating for East African customers.momopulse.com · read 4 Oct 2026
- Browser access
- The desktop downloads page says the platform works in a browser without downloads or installation.momopulse.com · read 4 Oct 2026
- Compliance responsibility
- Customers remain responsible for consent, sender identity, permitted content, opt-outs, recording notices, and sector-specific obligations.momopulse.com · read 4 Oct 2026
- Desktop availability
- The downloads page lists a macOS app and marks Windows and Linux apps as coming soon.momopulse.com · read 4 Oct 2026
- Desktop platforms
- The maker lists a macOS desktop app and marks Windows and Linux downloads as coming soon.momopulse.com · read 4 Oct 2026
- Flow components
- Flows can include menus, schedules, decisions, HTTP actions, queues, voicemail, and human or AI destinations.momopulse.com · read 4 Oct 2026
- IVR purpose
- Momo Business IVR lets teams design, validate, simulate, version, and publish call flows.momopulse.com · read 4 Oct 2026
- Maker
- Momo Business identifies Momo Telecommunications Ltd as its maker and Dar es Salaam as its location.momopulse.com · read 4 Oct 2026
- Pre-publication checks
- The workflow detects broken routes, missing assets, and invalid settings and supports simulation of caller choices before release.momopulse.com · read 4 Oct 2026
- Pricing model
- The pricing page says the platform is designed around usage and active resources and directs customers to sales for current commitments and enterprise terms.momopulse.com · read 4 Oct 2026
- Privacy
- The privacy policy says Momo applies access controls, tenant separation, monitoring, encryption where appropriate, and retention practices based on service, contractual, and legal requirements.momopulse.com · read 4 Oct 2026
- Product
- Momo Business IVR is a visual builder for designing, validating, simulating, versioning, and publishing call flows.momopulse.com · read 4 Oct 2026
- Publishing
- The workflow publishes a version to an assigned number and keeps drafts, versions, assignments, and production state separated.momopulse.com · read 4 Oct 2026
- Publishing control
- The product keeps drafts, versions, assignments, and production state separated and publishes a version to an assigned phone number.momopulse.com · read 4 Oct 2026
- Security
- The maker says its platform security includes tenant separation, permissions, audit trails, secure credential handling, delivery diagnostics, monitoring, and incident response.momopulse.com · read 4 Oct 2026
- Simulation
- Teams can simulate caller choices before releasing a flow.momopulse.com · read 4 Oct 2026
- Support
- The IVR page describes support from a team familiar with regional operations and lists [email protected].momopulse.com · read 4 Oct 2026
