- Home
- Interactive Voice Response Software
- Cloud IVR
Cloud IVR
Sulina, 6D, Berceni, Ilfov, Romania
What it is
Cloud IVR is a web-based interactive voice response service for handling incoming calls. Callers can respond by voice or keypad, while configured departments receive redirected calls and voice messages can be collected. Users build call flows through a multilingual web interface without hardware; the maker says setup takes minutes. Voice prompts are generated from text, and transcripts of voice messages are sent by email. Incoming-call reports and statistics are available in the interface. Starter costs €99.99 per year and includes the interface, reporting, automatic voice generation, and work schedules. Pro costs €499.99 per year and adds API integration, advanced diagrams, and call-out sessions. Enterprise is billed on demand with custom voices and API integration. A free trial permits configuration and testing only from the user’s own phone number. Subscriptions renew automatically unless canceled.
For and against
For
- Voice and keypad caller input
- Automatic voice generation from text
- Email transcripts for voice messages
- Incoming-call reports and statistics
- Web setup without hardware
Against
- Trial testing is limited to your phone number
- Subscriptions renew automatically
- No security or availability warranty
- Starter costs €99.99 per year
The verdict
Cloud IVR provides configurable call routing, generated prompts, transcripts, and reporting through a web interface. Trial limits, automatic renewal, and the terms’ warranty exclusions deserve attention.
Who it suits
Cloud IVR suits adults needing cloud call menus, routing, automated voice prompts, and call reporting without installing hardware.
Plans and prices
Starter
Easy to use UI · Reporting · Automatic voice generation · Work schedule
Read 7 Oct 2026 · ivr.ro
Pro
All from Starter · API Integration · Advanced diagrams · Call-out sessions
Read 7 Oct 2026 · ivr.ro
Enterprise
Base functionalities · Custom voices · API integration
Read 7 Oct 2026 · ivr.ro
On the record
- API
- The Pro plan includes API integration, and Enterprise also lists API integration.ivr.ro · read 7 Oct 2026
- Call routing
- Users can configure departments and redirect incoming calls.ivr.ro · read 7 Oct 2026
- Intended users
- The terms state that the service is intended for people at least 18 years old.ivr.ro · read 7 Oct 2026
- Languages
- The web interface supports multiple languages.ivr.ro · read 7 Oct 2026
- Purpose
- Cloud IVR is an interactive voice response service that handles caller voice or keypad input, routes calls, and can collect voice messages.ivr.ro · read 7 Oct 2026
- Refunds
- The terms say refunds are issued for contracts within 14 days of the original purchase.ivr.ro · read 7 Oct 2026
- Reporting
- The web interface provides reports and statistics for incoming calls.ivr.ro · read 7 Oct 2026
- Security and warranties
- The terms provide no security or availability warranty and state the service is provided as is and as available.ivr.ro · read 7 Oct 2026
- Setup
- The maker says users can configure an IVR through a web interface in minutes, without hardware devices.ivr.ro · read 7 Oct 2026
- Subscription
- Subscriptions renew automatically at the end of each billing cycle unless canceled through account management or by contacting support.ivr.ro · read 7 Oct 2026
- Support
- The terms list [email protected] for technical support requests.ivr.ro · read 7 Oct 2026
- Transcripts
- Voice message transcripts are provided by email.ivr.ro · read 7 Oct 2026
- Trial restriction
- The FAQ says users can configure an IVR for free and test it only from their own phone number.ivr.ro · read 7 Oct 2026
- Voice messages
- Voice messages are generated automatically from text, so users do not need to record them in advance.ivr.ro · read 7 Oct 2026
