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On the recordRead 4 Oct 202613 facts
IVR Sys Hosted IVR
Singapore
Plans and prices
Hosted IVR
Priced on request
Pay-as-you-go SaaS model · no upfront hardware or infrastructure expenditure · service available only to Singapore customers
Read 4 Oct 2026 · ivr.com.sg
On the record
- Backup and monitoring
- The disaster recovery page says the data center is secured and constantly monitored, and that an up-to-date backup can be maintained for an existing IVR system.ivr.com.sg · read 4 Oct 2026
- Browser access
- The FAQ says users access the service through a web browser and administrators can configure the system themselves.ivr.com.sg · read 4 Oct 2026
- Customer industries
- The FAQ lists travel, energy and utilities, telecommunications, business process outsourcers, and payment providers among the industries served.ivr.com.sg · read 4 Oct 2026
- Disaster recovery
- The company says its cloud solutions include a standard disaster recovery package that can switch the system over in a disaster.ivr.com.sg · read 4 Oct 2026
- Implementation
- IVR Systems says its existing infrastructure and in-house expertise allow the cloud solution to be implemented in a relatively short time.ivr.com.sg · read 4 Oct 2026
- Integrations
- The company describes integrating IVR with business computer systems and CRM to provide information to customer service advisors during calls.ivr.com.sg · read 4 Oct 2026
- Pricing model
- The hosted solution uses a pay-as-you-go software-as-a-service model without upfront capital expenditure for hardware and infrastructure.ivr.com.sg · read 4 Oct 2026
- Regional availability
- The callback service on the product page is available only to Singapore customers.ivr.com.sg · read 4 Oct 2026
- Scalability
- The cloud solution is designed to let businesses scale up or down as requirements change.ivr.com.sg · read 4 Oct 2026
- Service availability
- The hosted IVR page says the existing infrastructure is intended to provide uninterrupted service 24/7.ivr.com.sg · read 4 Oct 2026
- Support
- IVR Systems says its Support Management Center provides round-the-clock support, tracks problems through a ticketing system, and provides regular updates.ivr.com.sg · read 4 Oct 2026
- What it does
- Hosted IVR provides cloud-hosted interactive voice response for businesses.ivr.com.sg · read 4 Oct 2026
