GLPI suits organizations managing service requests and IT assets, especially those choosing between cloud hosting and on-premise deployment.
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Best Configuration Management Database 2026
Facts read 23 Sep 2026 – 21 Oct 2026
A configuration management database (CMDB) brings together details about assets, services, relationships and changes. This list helps teams compare tools before choosing a way to track their technology estate.
The standings: top 10
| Name | In a line | Record score | Price from | Try it free | Runs on | Facts read |
|---|---|---|---|---|---|---|
| 01 GLPI | GLPI suits organizations managing service requests and IT assets, especially those choosing between cloud hosting and on-premise deployment. | 6.8 | €19 a month | Free plan | Android, iPhone & iPad, Web, Windows | 21 Oct 2026 |
| 02 ManageEngine ServiceDesk Plus | ServiceDesk Plus combines IT service, asset, CMDB and enterprise service management across cloud and on-premises deployments. | 6.6 | $10 a month | Free plan | Android, iPhone & iPad, Web, Windows | 15 Oct 2026 |
| 03 Jira | Jira gives teams a place to plan, organize, and follow work across cloud, self-managed, web, mobile, API, and other supported environments. | 6.3 | Free plan | Free plan | Android, iPhone & iPad, Web, Windows | 28 Sep 2026 |
| 04 Alloy Navigator | Alloy Navigator is suited to IT teams managing service workflows and assets across on-premises, SaaS, or customer-cloud deployments. | 5.7 | $19 a month, billed yearly | Free trial | Android, iPhone & iPad, Web, Windows | 21 Oct 2026 |
| 05 iTop | iTop suits organizations seeking service management and CMDB capabilities across web, Windows, Linux, API or self-hosted environments. | 5.7 | Free plan | Free plan | Web, Windows, Linux, API | 15 Oct 2026 |
| 06 Freshservice | Freshservice is aimed at IT teams managing employee support, assets, and operations. | 5.5 | $19 a month, billed yearly | Free trial | Android, iPhone & iPad, Web, API | 21 Oct 2026 |
| 07 i-doit | i-doit may suit organizations that need to document IT assets and relationships across locations, teams, and systems. | 5.4 | €48.65 a month | Free trial | Android, iPhone & iPad, Web, Windows | 14 Oct 2026 |
| 08 SysAid | It suits IT teams managing service incidents, requests, changes, problems, and assets. | 5.3 | $89 a month | Free trial | Android, iPhone & iPad, Web, Windows | 21 Oct 2026 |
| 09 Znuny | 5.3 | $4,499 a year | Free plan | Web, Linux, API, Self-hosted | 8 Oct 2026 | |
| 10 TOPdesk | TOPdesk is suited to service teams in IT, Facility Management, and HR. | 5.2 | £51 a month | Free trial | Android, iPhone & iPad, Web, API | 21 Oct 2026 |
Use the list to weigh free plans, entry pricing, deployment, discovery, asset limits, relationship and service mapping, change management and API access. The list is ordered by newest releases first, using figures the makers publish.
ManageEngine ServiceDesk Plus
ServiceDesk Plus combines IT service, asset, CMDB and enterprise service management across cloud and on-premises deployments.
AndroidiPhone & iPadWeb+5Jira
Jira gives teams a place to plan, organize, and follow work across cloud, self-managed, web, mobile, API, and other supported environments.
AndroidiPhone & iPadWeb+4Alloy Navigator
Alloy Navigator is suited to IT teams managing service workflows and assets across on-premises, SaaS, or customer-cloud deployments.
AndroidiPhone & iPadWeb+5iTop
iTop suits organizations seeking service management and CMDB capabilities across web, Windows, Linux, API or self-hosted environments.
WebWindowsLinux+2Freshservice is aimed at IT teams managing employee support, assets, and operations.
i-doit may suit organizations that need to document IT assets and relationships across locations, teams, and systems.
It suits IT teams managing service incidents, requests, changes, problems, and assets.
TOPdesk is suited to service teams in IT, Facility Management, and HR.
It suits growing teams, mature IT organizations, and teams seeking customization, with plans presented for each.
It suits organizations that can self-host and configure an asset-management system.
Vivantio may suit IT and non-IT service teams seeking shared request, workflow, asset, and portal capabilities.
ASM suits large and mid-sized organizations with mature, governed service operations, especially in public-sector and regulated industries.
It suits IT teams managing infrastructure assets, dependencies, contracts, software licenses, and data center layouts.
IFS ESM suits businesses that manufacture, service, or manage complex assets and want to coordinate requests across IT and departments such as HR, Facilities, and…
This service suits organisations that need asset discovery and software license or contract tracking across hybrid environments.
Before you choose
Start with the pricing path
A free plan can lower the barrier to trying a CMDB. CMDBuild offers a free plan, while GLPI pairs free access with paid service levels and a 45-day trial.
Paid tools use different starting points. Alloy Navigator and Freshservice show annual-billing plans beginning at $19 per month; CMW Lab CMDB and Service Inventory starts at $349 per user per year.
Match deployment to your environment
Choose the deployment model that fits your operations. Products here run on web, API, self-hosted, Linux, Windows and Android platforms.
A self-hosted choice can suit teams that need to run the system in their own environment. Web and API access can support browser workflows and integrations.
Check discovery and asset limits
Discovery helps build an inventory of configuration items. Compare how a tool discovers assets and how its asset limit fits the scope you need to manage.
Use each product's listed discovery and asset-limit information; inventory handling can differ between CMDBs.
Review relationship and service maps
Relationship mapping shows links between configuration items. Service mapping connects those items to the services they support.
Compare both capabilities when you need to understand dependencies or trace the effect of a change across a service.
Plan for change work and integrations
Change management can connect configuration records with planned changes. API access can connect a CMDB with other systems or automation.
Check these fields together if your workflow depends on keeping records current through integrations and controlled change processes.
Use trials or open code when useful
A free trial gives you a time-limited way to examine a paid tool. Free trials are listed for Automic Continuous Delivery Automation and CMDB-360, while Faddom and Freshservice specify 14-day trial periods.
Open-source code is available from items on this list. If code access matters, look for an open-source option and review its project terms before adopting it.