GLPI suits organizations managing service requests and IT assets, especially those choosing between cloud hosting and on-premise deployment.
Free plan Free trial Open source From €19 a month AndroidiPhone & iPadWebWindowsMacLinux+3
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Best Configuration Management Database 2026
Every product here is ranked by Samsung Mobile US Press's record score: what its maker publishes about it, where it runs (Android first), whether it is free to try, and how recently the facts were read.
02
ManageEngine ServiceDesk Plus
ServiceDesk Plus combines IT service, asset, CMDB and enterprise service management across cloud and on-premises deployments.
AndroidiPhone & iPadWeb+5 Record6.6 Visit
03
Jira
Jira gives teams a place to plan, organize, and follow work across cloud, self-managed, web, mobile, API, and other supported environments.
AndroidiPhone & iPadWeb+4 Record6.4 Visit
04
Alloy Navigator
Alloy Navigator is suited to IT teams managing service workflows and assets across on-premises, SaaS, or customer-cloud deployments.
AndroidiPhone & iPadWeb+5 Record5.7 Visit
05
iTop
iTop suits organizations seeking service management and CMDB capabilities across web, Windows, Linux, API or self-hosted environments.
WebWindowsLinux+2 Record5.7 Visit
6
Freshservice
AndroidiPhone & iPadWeb+1 $19 a month, billed yearly Record5.5 Visit Freshservice is aimed at IT teams managing employee support, assets, and operations.
7
i-doit
AndroidiPhone & iPadWeb+4 €48.65 a month Record5.4 Visit i-doit may suit organizations that need to document IT assets and relationships across locations, teams, and systems.
9
SysAid
AndroidiPhone & iPadWeb+6 $89 a month Record5.3 Visit It suits IT teams managing service incidents, requests, changes, problems, and assets.
10
SolarWinds Service Desk
AndroidiPhone & iPadWeb+1 $39 a month, billed yearly Record5.2 Visit It suits growing teams, mature IT organizations, and teams seeking customization, with plans presented for each.
11
TOPdesk
AndroidiPhone & iPadWeb+2 £51 a month Record5.2 Visit TOPdesk is suited to service teams in IT, Facility Management, and HR.
13
CMDBuild
WebWindowsMac+3 Free plan Record4.9 Visit It suits organizations that can self-host and configure an asset-management system.
15
Vivantio
WebAPISelf-hosted — Record4.7 Visit Vivantio may suit IT and non-IT service teams seeking shared request, workflow, asset, and portal capabilities.
17
Device42
WebWindowsMac+3 — Record4.5 Visit It suits IT teams managing infrastructure assets, dependencies, contracts, software licenses, and data center layouts.
19
Alemba Service Manager
AndroidiPhone & iPadWeb+3 — Record4.4 Visit ASM suits large and mid-sized organizations with mature, governed service operations, especially in public-sector and regulated industries.
20
IFS Enterprise Service Management
AndroidiPhone & iPadWeb+1 — Record4.4 Visit IFS ESM suits businesses that manufacture, service, or manage complex assets and want to coordinate requests across IT and departments such as HR, Facilities, and…
21
InvGate Asset Management
AndroidWebWindows+2 — Record4.4 Visit This service suits organisations that need asset discovery and software license or contract tracking across hybrid environments.
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