Best Zammad Alternatives in 2026
Updated
20 apps from IT knowledge base software ranked against Zammad on the same published basis.
- 1Zammad vs GLPI
- 2Zammad vs Hornbill IT Asset Management
- 3Zammad vs Hudu
- 4Zammad vs IT Glue
- 5Zammad vs IT Portal
- 6Zammad vs Jitbit Helpdesk
- 7Zammad vs Matrix42 FastViewer
- 8Zammad vs Freshservice
- 9Zammad vs Giva ChangeManager
- 10Zammad vs Alloy Navigator
- 11Zammad vs ITarian Remote Desktop
- 12Zammad vs ManageEngine ServiceDesk Plus
- 13Zammad vs SolarWinds Service Desk
- 14Zammad vs SysAid
- 15Zammad vs TOPdesk
- 16Zammad vs Gfacility
- 17Zammad vs Process Street
- 18Zammad vs SuperOps
- 19Zammad vs HaloITSM
- 20Zammad vs Matrix42 Enterprise Service Management
Zammad alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | GLPI | 7.3 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 2 | Hornbill IT Asset Management | 7.2 | No | — | Android, API, iOS, Web, Windows |
| 3 | Hudu | 7.1 | No | $27/mo | Android, API, Browser, iOS, self-hosted, Web |
| 4 | IT Glue | 7.1 | No | $29/mo | Android, API, Browser, iOS, Web |
| 5 | IT Portal | 7.1 | No | $14/mo | Android, API, iOS, self-hosted, Web |
| 6 | Jitbit Helpdesk | 7.1 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 7 | Matrix42 FastViewer | 7.1 | No | €45/mo | Android, iOS, Mac, self-hosted, Web, Windows |
| 8 | Freshservice | 7.0 | No | $19/mo | Android, API, iOS, Web |
| 9 | Giva ChangeManager | 7.0 | No | $6.33/mo | Android, API, iOS, Web |
| 10 | Alloy Navigator | 6.9 | No | $19/mo | Android, API, iOS, self-hosted, Web, Windows |
| 11 | ITarian Remote Desktop | 6.9 | No | — | Android, iOS, Mac, Windows |
| 12 | ManageEngine ServiceDesk Plus | 6.9 | No | $13/mo | Android, iOS, Linux, Mac, Web, Windows |
| 13 | SolarWinds Service Desk | 6.9 | No | $39/mo | Android, API, iOS, Web |
| 14 | SysAid | 6.9 | No | $89/mo | Android, API, iOS, self-hosted, Web |
| 15 | TOPdesk | 6.9 | No | £51/mo | Android, API, iOS, self-hosted, Web |
| 16 | Gfacility | 6.8 | No | — | API, iOS, Web |
| 17 | Process Street | 6.8 | No | — | Web, iOS, Android |
| 18 | SuperOps | 6.8 | No | $1.50/mo | Android, iOS, Linux, Mac, Web, Windows |
| 19 | HaloITSM | 6.4 | No | — | Web, iOS, Android |
| 20 | Matrix42 Enterprise Service Management | 6.4 | No | — | Android, iOS, Web |
Make your app an alternative to Zammad
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about Zammad alternatives
What is the best alternative to Zammad?
GLPI, number 1 in IT knowledge base software with a score of 7.3 out of 10. The others here: Hornbill IT Asset Management, Hudu, IT Glue and 16 more.
Is there a free alternative to Zammad?
None of the 20 alternatives here publishes a free plan on its own pricing page.
How are these alternatives ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.