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Ranked on the record · 22 apps

Best Customer Relationship Management - Enterprise Software 2026

Facts read 20 Sep 2026 – 21 Oct 2026

Customer relationship management software helps organize sales work, service work and customer records for enterprise teams. Assess price entry points, deployment choices, automation, seat caps, integration APIs and data-location terms.

The standings: top 10

NameIn a lineRecord scorePrice fromTry it freeRuns onFacts read
01 Bitrix24 CRMThe Free plan may suit an individual or small team needing basic CRM; Bitrix24 describes Basic for solopreneurs and small teams, Standard for mid-sized businesses, and…6.6$69 a month, billed yearlyFree planAndroid, iPhone & iPad, Web, Windows15 Oct 2026
02 Odoo CRMOdoo CRM suits sales teams that need opportunity tracking, lead capture, and follow-up automation.6.1$24.90 a month, billed yearlyFree planAndroid, iPhone & iPad, Web, Windows14 Oct 2026
03 FreshsalesFreshsales suits sales teams that need lead tracking, customer communications, and pipeline management together.5.9$108 a yearFree planAndroid, iPhone & iPad, Web, Browser extension28 Sep 2026
04 SuiteCRM5.9Free planFree planWeb, Linux, API, Self-hosted8 Oct 2026
05 Zoho CRMZoho CRM is suited to sales teams that need lead management, follow-up automation, and performance measurement.5.9$14 a month, billed yearlyFree planAndroid, iPhone & iPad, Web, API28 Sep 2026
06 eWay-CRMIt suits individuals or teams organizing contacts and companies, with optional sales or project tools.5.7$10 a monthFree planAndroid, iPhone & iPad, Web, Windows23 Sep 2026
07 HubSpot CRMIt suits individuals or teams organizing customer data and sales activity, with mobile apps and a browser-based CRM.5.7$15 a monthFree planAndroid, iPhone & iPad27 Sep 2026
08 Salesforce Financial Services CloudIt suits banking, insurance, wealth and asset management, and lending organizations seeking sales, service, and customer data capabilities.5.5$325 a month, billed yearlyFree trialAndroid, iPhone & iPad, Web, Browser extension21 Oct 2026
09 Microsoft Dynamics 365 Sales5.4—Free trialAndroid, iPhone & iPad, Web, API7 Oct 2026
10 Oracle Siebel CRMSiebel CRM is intended for organizations across industries that need enterprise sales, marketing, service, or order-management applications and can accommodate its…5.3$825 a year—Android, iPhone & iPad, Web, Windows14 Oct 2026

The page does not publish a ranking rule, so entries appear in its current order. Use the published details to match a tool to your operating needs.

01

Bitrix24 CRM

by Bitrix24 CRM

The Free plan may suit an individual or small team needing basic CRM; Bitrix24 describes Basic for solopreneurs and small teams, Standard for mid-sized businesses, and…

Free plan Free trial From $69 a month, billed yearly AndroidiPhone & iPadWebWindowsMacLinux+2
02

Odoo CRM

Odoo CRM suits sales teams that need opportunity tracking, lead capture, and follow-up automation.

AndroidiPhone & iPadWeb+5
Record6.1 Visit
03

Freshsales

Freshsales suits sales teams that need lead tracking, customer communications, and pipeline management together.

AndroidiPhone & iPadWeb+2
Record5.9 Visit
05

Zoho CRM

Zoho CRM is suited to sales teams that need lead management, follow-up automation, and performance measurement.

AndroidiPhone & iPadWeb+1
Record5.9 Visit
6
eWay-CRM

It suits individuals or teams organizing contacts and companies, with optional sales or project tools.

AndroidiPhone & iPadWeb+2 $10 a month Record5.7 Visit
7
HubSpot CRM

It suits individuals or teams organizing customer data and sales activity, with mobile apps and a browser-based CRM.

AndroidiPhone & iPad $15 a month Record5.7 Visit
8
Salesforce Financial Services Cloud

It suits banking, insurance, wealth and asset management, and lending organizations seeking sales, service, and customer data capabilities.

AndroidiPhone & iPadWeb+2 $325 a month, billed yearly Record5.5 Visit
9 AndroidiPhone & iPadWeb+1 — Record5.4 Visit
10
Oracle Siebel CRM

Siebel CRM is intended for organizations across industries that need enterprise sales, marketing, service, or order-management applications and can accommodate its…

AndroidiPhone & iPadWeb+3 $825 a year Record5.3 Visit
11 AndroidiPhone & iPadWeb+2 €69 a month Record5.2 Visit
12
Salesforce Sales Cloud

Salesforce Sales Cloud suits sales teams that need CRM access, pipeline views, and shared account information.

Browser extension $25 a month Record5.2 Visit
13
SugarCRM

SugarCRM is aimed at mid- to large-size organizations with complex account management needs, particularly businesses focused on repeat sales to existing customers.

AndroidiPhone & iPadWeb+2 — Record5.1 Visit
14
Creatio CRM

It suits teams seeking CRM workflows across marketing, sales, and service, including organizations that want no-code application and agent-building tools.

AndroidiPhone & iPadWeb+2 — Record4.9 Visit
15 AndroidiPhone & iPadWeb+1 $225 a month Record4.7 Visit
16
Pega Customer Service

It is designed for enterprises seeking agent productivity, automated service, self-service, and omnichannel support.

AndroidiPhone & iPadWeb+2 — Record4.5 Visit
17
Sage CRM

It suits businesses wanting sales, marketing, and service information in one CRM, especially existing Sage business-management users.

AndroidiPhone & iPadWeb+3 — Record4.4 Visit
18 AndroidiPhone & iPad — Record4.3 Visit
19
Kustomer

Kustomer says it serves customer experience representatives and leaders, customers, and the operations teams that run customer experience.

AndroidiPhone & iPadWeb+1 — Record4.2 Visit
20 WebAPI — Record3.7 Visit
21 API $25 a month, billed yearly Record3.4 Visit
22 AndroidiPhone & iPadWeb — Record2.8 Visit

Before you choose

Check free access and paid terms

A free plan can support an initial evaluation, while a free trial gives a time-limited way to assess a paid service. Check what access model applies before planning a rollout.

For eWay-CRM, access includes a free tier, plans beginning at $20 per user monthly, and a 14-day trial.

Match deployment to your stack

Products in this category run through combinations of web, Android, iOS, API, self-hosted and Windows environments. Choose a deployment model that fits your devices, hosting policy and integration plan.

When inspection or modification matters, an open-source codebase may help. Confirm the licence and hosting requirements before adoption.

Assess sales and service functions

Use the sales automation comparison to review lead and pipeline needs. Service management helps assess customer support workflows and case handling.

Look for the functions that match your process instead of assuming a broad CRM label covers the same work.

Check scale and API connectivity

Maximum-user information helps you check whether a product fits your planned team size. A CRM's API can determine how readily it exchanges data with other systems.

Record the user limit and integration method for the plan you are considering.

Check where data can reside

Data residency can affect legal, security and procurement decisions. Compare the residency details provided for a service before moving customer records.

Ask how the selected deployment handles storage location and whether that arrangement fits your organisation's requirements.

Questions

What platforms can these CRM tools run on?
The listings cover web, Android, iOS, API, self-hosted and Windows environments, with availability varying by product.
Are free plans available?
Some entries provide a free plan; eWay-CRM is one example that pairs free access with paid options.
Which CRM lists a trial period and starting price?
eWay-CRM shows a 14-day trial, with paid access starting at $20 per user per month.
Can I find open-source CRM code here?
Some listed products provide open-source code. Check the licence and deployment terms for the product you are considering.
What comparison fields does the page use?
Comparison fields include free-plan availability, starting paid price, deployment options, sales automation, service management, maximum users, API access and data residency.