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On the recordRead 12 Oct 202620 facts
efficy CRM
efficy CRM · Brussels, Belgium · founded 2005
Plans and prices
Sales
€69a month
Sales CRM
Read 12 Oct 2026 · efficy.com
Customer Service
€69a month
Customer service CRM
Read 12 Oct 2026 · efficy.com
All-in-one
€89a month
Commerce · service · marketing
Read 12 Oct 2026 · efficy.com
Custom & Intelligent
€119a month
Complete · intelligent · supported solution
Read 12 Oct 2026 · efficy.com
On the record
- Access controls
- Security features include configurable MFA, LDAP/AD/SSO integration, and instant access revocation.efficy.com · read 12 Oct 2026
- AI
- Efficy describes AI agents and workflows that operate inside the CRM using business and customer data.efficy.com · read 12 Oct 2026
- AI features
- Yesefficy.com · read 23 Sep 2026
- API
- The integrations page says its documented API and webhook architecture can connect the CRM to third-party systems.efficy.com · read 12 Oct 2026
- Company
- Efficy says it was founded in 2005 and is headquartered in Brussels.efficy.com · read 12 Oct 2026
- Compliance
- The company homepage says the platform is GDPR, RGAA, and AI Act compliant, with SecNumCloud and HDS options for regulated sectors.efficy.com · read 12 Oct 2026
- Customer service
- Customer service features include multichannel ticketing, SLAs, a customer portal, sentiment analysis, and satisfaction management.efficy.com · read 12 Oct 2026
- Hosting and sovereignty
- Efficy states that its platform is hosted in Europe and offers on-premise, public cloud, or private cloud deployment options.efficy.com · read 12 Oct 2026
- Integrations
- Efficy offers native connectors, open APIs, and web services for email, ERP, marketing, telephony, and other business tools.efficy.com · read 12 Oct 2026
- Marketing
- The platform includes email and SMS campaigns, marketing automation, events, and dynamic segmentation.efficy.com · read 12 Oct 2026
- Marketing automation
- Yesefficy.com · read 23 Sep 2026
- Mobile app
- Yesefficy.com · read 23 Sep 2026
- Pricing approach
- The pricing page asks prospective customers to speak with an expert for a package recommendation and estimate based on user count.efficy.com · read 12 Oct 2026
- Product
- Efficy offers CRM tools for sales, marketing, customer service, and management.efficy.com · read 12 Oct 2026
- Sales
- Its sales CRM covers leads, opportunities, quotes, contracts, and forecasts.efficy.com · read 12 Oct 2026
- Visual sales pipeline
- Yesefficy.com · read 23 Sep 2026
- Security
- Efficy says it encrypts stored data with AES-256, uses TLS 1.3 in transit, and performs regular penetration tests.efficy.com · read 12 Oct 2026
- Support
- Efficy describes a local single point of contact with its Product, Sales, Support, and Operations teams across Europe.efficy.com · read 12 Oct 2026
