Fathom suits people and teams that need recorded meeting transcripts, summaries, and follow-up actions.
Free plan Free trial From $15 a month iPhone & iPadWebWindowsMacBrowser extensionAPI
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Best Conversational Intelligence Software 2026
Facts read 19 Sep 2026 – 15 Oct 2026
Conversational intelligence software helps teams review conversations with tools for real-time assistance, sentiment analysis, coaching, custom scorecards and conversation search. Buyers can also compare channel coverage and supported languages.
The standings: top 10
| Name | In a line | Record score | Price from | Try it free | Runs on | Facts read |
|---|---|---|---|---|---|---|
| 01 Fathom | Fathom suits people and teams that need recorded meeting transcripts, summaries, and follow-up actions. | 6.0 | $15 a month | Free plan | iPhone & iPad, Web, Windows, Mac | 15 Oct 2026 |
| 02 Avoma | Avoma brings meeting capture, revenue insights, scheduling and CRM workflows together through an AI-based platform. | 5.6 | $19 a month, billed yearly | Free trial | Android, iPhone & iPad, Web, Mac | 15 Oct 2026 |
| 03 Jiminny | Jiminny suits sales teams that want conversation summaries, coaching insights, and CRM-connected call analysis. | 5.6 | $42 one-time | Free plan | Android, iPhone & iPad, Web, Windows | 30 Sep 2026 |
| 04 Microsoft Dynamics 365 Sales | 5.4 | — | Free trial | Android, iPhone & iPad, Web, API | 7 Oct 2026 | |
| 05 Convin | Convin suits contact center teams that want conversation analysis across voice, video, and email. | 5.3 | Free plan | Free plan | Android, iPhone & iPad, Web, API | 14 Oct 2026 |
| 06 Apollo | Apollo suits founders and early-stage teams, individual sellers, sales representatives, and larger teams looking for prospecting and sales engagement tools. | 4.9 | $49 a month, billed yearly | Free plan | Web, Browser extension, API | 30 Sep 2026 |
| 07 Fireflies.ai | 4.9 | $10 a month, billed yearly | Free plan | Browser extension | 27 Sep 2026 | |
| 08 Outreach | Outreach is designed for sales leaders, managers, sales development, account executives, revenue operations, and customer success teams. | 4.2 | — | — | Android, iPhone & iPad, Web, API | 9 Oct 2026 |
| 09 Salesloft | Salesloft suits revenue teams that coordinate lead engagement, conversation insights, and account or revenue-leadership workflows. | 4.2 | — | — | Android, iPhone & iPad, Web, Browser extension | 15 Oct 2026 |
| 10 Seismic | It is intended for customer-facing organizations, including sales, marketing, enablement, and revenue leadership teams. | 4.2 | — | — | Android, iPhone & iPad, Web, API | 3 Oct 2026 |
This finder is rebuilt nightly and ordered by release recency, with newer releases above older ones. Figures come from maker-published details, and no scores are assigned.
02
Avoma
Avoma brings meeting capture, revenue insights, scheduling and CRM workflows together through an AI-based platform.
AndroidiPhone & iPadWeb+3 Record5.6 Visit
03
Jiminny
Jiminny suits sales teams that want conversation summaries, coaching insights, and CRM-connected call analysis.
AndroidiPhone & iPadWeb+4 Record5.6 Visit
04
Microsoft Dynamics 365 Sales
AndroidiPhone & iPadWeb+1 Record5.4 Visit
05
Convin
Convin suits contact center teams that want conversation analysis across voice, video, and email.
AndroidiPhone & iPadWeb+1 Record5.3 Visit
6
Apollo
WebBrowser extensionAPI $49 a month, billed yearly Record4.9 Visit Apollo suits founders and early-stage teams, individual sellers, sales representatives, and larger teams looking for prospecting and sales engagement tools.
8
Outreach
AndroidiPhone & iPadWeb+1 — Record4.2 Visit Outreach is designed for sales leaders, managers, sales development, account executives, revenue operations, and customer success teams.
9
Salesloft
AndroidiPhone & iPadWeb+2 — Record4.2 Visit Salesloft suits revenue teams that coordinate lead engagement, conversation insights, and account or revenue-leadership workflows.
10
Seismic
AndroidiPhone & iPadWeb+1 — Record4.2 Visit It is intended for customer-facing organizations, including sales, marketing, enablement, and revenue leadership teams.
11
ExecVision
AndroidiPhone & iPadWeb+1 — Record4.1 Visit ExecVision suits teams that review customer conversations for coaching, quality assurance, compliance, or sales workflows.
13
Revenue.io
AndroidiPhone & iPadWeb+1 — Record3.9 Visit Revenue.io suits Salesforce sales teams seeking dialing, engagement, conversation intelligence, coaching, and forecasting tools in one platform.
15
CallMiner Eureka
WebAPI — Record3.6 Visit Eureka is aimed at organizations seeking to analyze customer conversations and support agent performance.
16
Clari Copilot
WebAPI — Record3.6 Visit Copilot suits sales reps, coaching teams, and go-to-market organizations that need conversation capture tied to revenue workflows.
17
ASAPP Interaction Intelligence
— Record3.5 Visit ASAPP presents CXP for enterprise customer experience operations and large contact centers.
18
Verint Interaction Analytics
— Record3.5 Visit Verint identifies contact centers, customer experience teams, compliance officers, quality assurance teams, and sales and support managers as users of interaction…
20
Twilio Conversation Intelligence
Web $0.01 usage-based Record2.9 Visit It may suit teams that need conversation search alongside sentiment, intent or journey analysis across channels.
Before you choose
Compare free access and paid plans
Check whether a tool has a free plan, a free trial or paid access. Apollo and Fathom list free plans. Dialpad Sell lists a 14-day trial and paid access from $39 per user per month on an annual plan.
Some paid tools list pricing on request, including ASAPP Interaction Intelligence, CallMiner Eureka and Gong Engage.
Match the platform to your workflow
The listed platforms include web, iOS, API, Android, browser extension and macOS. Confirm that the platform you need appears before choosing a tool.
ExecVision lists Android, extension, iOS and web support. CallMiner Eureka lists API and web support, while Chorus lists iOS and web support.
Choose analysis and coaching features
Use the comparison fields to check for real-time assistance, sentiment analysis, coaching tools and custom scorecards. These features address different review and coaching tasks.
If coaching workflows matter, compare the coaching and scorecard fields together rather than relying on pricing model alone.
Check search, channels and languages
Conversation search can affect how quickly a team finds past exchanges. Channel coverage shows where conversations can be handled or reviewed, while supported languages indicate language fit.
Compare these fields with your channels and language needs before selecting a tool.
Questions
Do these tools offer free plans?
Free plans appear in the comparison. Apollo and Fathom list free plans, and Convin also lists a free plan.
Are free trials listed?
Trial details appear when a maker publishes them. Dialpad Sell lists a 14-day trial.
Which platforms are covered?
The platform fields cover web, iOS, API, Android, browser extension and macOS.
Can I compare sentiment analysis and coaching?
Yes. The comparison includes real-time assistance, sentiment analysis, coaching tools and custom scorecards.
Does the list show conversation search?
Conversation search is one of the comparison fields, along with channel coverage and supported languages.
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