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On the recordRead 23 Sep 20261 facts

NICE Interaction Analytics

Ra'anana, Israel and Hoboken, New Jersey, US

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Plans and prices

Interaction Analytics Essentials

Priced on request

Continuous insights · Out-of-the-box detection of entities, topics, and outcomes · AI sentiment analysis · Frustration detection

Read 20 Sep 2026 · nice.com

Interaction Analytics Advanced

Priced on request

AutoDiscovery · Topic AI intent and activity models · Copilot for Analytics conversational filtering and search · Optional CSAT and Sales Effectiveness AI models

Read 20 Sep 2026 · nice.com

Every plan, in full

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ConvinAndroidiPhone & iPad+2Scorebuddy Conversation AnalyticsWebAPIMiaRecWebWindows+3MaxContact Auto QAWebWindows+2DialConnection Speech AnalyticsAndroidWeb+4VoisoWebCrestaWebBrowser extension+13CLogicWebAPI+1

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