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Best Web Help Desk Alternatives in 2026

12 apps from IT help desk software ranked against Web Help Desk on the same published basis.

  1. 1
    Desk365 Free plan AndroidapiiOSWeb $12/mo9.6
    Web Help Desk vs Desk365
  2. 2
    ManageEngine ServiceDesk Plus AndroidiOSLinuxMacWeb $13/mo8.8
    Web Help Desk vs ManageEngine ServiceDesk Plus
  3. 3
    Freshservice Free trial AndroidapiiOSWeb $19/mo8.7
    Web Help Desk vs Freshservice
  4. 4
    GLPI Free trial AndroidapiLinuxMacself-hosted €19/mo8.6
    Web Help Desk vs GLPI
  5. 5
    SolarWinds Service Desk Free trial AndroidapiiOSWeb $39/mo8.5
    Web Help Desk vs SolarWinds Service Desk
  6. 6
    KIX WebiOSAndroid 8.1
    Web Help Desk vs KIX
  7. 7
    SysAid Free trial AndroidapiiOSself-hostedWeb $89/mo8.1
    Web Help Desk vs SysAid
  8. 8
    Jitbit Helpdesk Free trial AndroidapiiOSLinuxself-hosted $24/mo8.1
    Web Help Desk vs Jitbit Helpdesk
  9. 9
    Alloy Navigator Free trial AndroidapiiOSself-hostedWeb $19/mo8.0
    Web Help Desk vs Alloy Navigator
  10. 10
    Genuity Helpdesk Free plan AndroidiOSWeb $39.99/mo7.8
    Web Help Desk vs Genuity Helpdesk
  11. 11
    iTop Free plan apiLinuxMacself-hostedWeb Free7.7
    Web Help Desk vs iTop
  12. 12
    Jira Free plan AndroidapiiOSLinuxself-hosted $7.91/mo7.6
    Web Help Desk vs Jira
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