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- Chronodesk
On the recordRead 30 Sep 202614 facts
Chronodesk
Plans and prices
Essential
$15a month
Unlimited clients, projects, and tasks · Project management · CRM · Timesheets
Read 30 Sep 2026 · chronodesk.io
Professional
$30a month
Unlimited clients, projects, and tasks · Service management · Ticketing · Client portal
Read 30 Sep 2026 · chronodesk.io
Advanced
$40a month
Unlimited clients, projects, and tasks · AI agents · Ticket SLA management · Custom forms
Read 30 Sep 2026 · chronodesk.io
Enterprise
Priced on request
Role-based packages · SAML SSO and OAuth · Dedicated support · Optional segregated cloud
Read 30 Sep 2026 · chronodesk.io
On the record
- Compliance and hosting
- Chronodesk describes its architecture and practices as POPIA and GDPR ready and offers localized instances, including hosting within South Africa.chronodesk.io · read 30 Sep 2026
- Integrations
- The maker lists WhatsApp Business and Xero integrations, and its navigation also lists Claude MCP.chronodesk.io · read 30 Sep 2026
- Mobile
- The Chronodesk Mobile page says native apps are available for iOS and Android and included at no additional cost for active users across subscription tiers.chronodesk.io · read 30 Sep 2026
- Notable limits
- The service desk page says Chronodesk may be more than needed for users who only need a free personal ticket list or basic shared inbox.chronodesk.io · read 30 Sep 2026
- Security
- The security page states AES-256 encryption at rest, TLS 1.2+ in transit, daily automated backups, and role-based access controls.chronodesk.io · read 30 Sep 2026
- Service desk
- Chronodesk combines customer and internal support tickets from email, WhatsApp, and web forms in a queue with ownership, routing, SLAs, time tracking, and billing.chronodesk.io · read 30 Sep 2026
- SLAs
- Response and resolution SLA timers with pre-breach escalation are listed for the Advanced plan.chronodesk.io · read 30 Sep 2026
- Support and onboarding
- The service desk page says guided onboarding and training are included for the first month, and that support is South African.chronodesk.io · read 30 Sep 2026
- Target users
- Chronodesk identifies customer support teams, internal IT help desks, managed service providers, and professional service businesses as intended users.chronodesk.io · read 30 Sep 2026
- Ticket intake
- WhatsApp messages, voice notes, and emails can become trackable tickets, while web forms also feed tickets automatically.chronodesk.io · read 30 Sep 2026
- Time and billing
- Technicians can log time on tickets, apply rate cards, and roll the time into invoices.chronodesk.io · read 30 Sep 2026
- Triage
- AI-assisted triage categorizes, prioritizes, and routes tickets, and the service desk page lists it as an Advanced plan feature.chronodesk.io · read 30 Sep 2026
- Uptime
- The security page states a 99.9% uptime SLA for enterprise reliability.chronodesk.io · read 30 Sep 2026
- WhatsApp charges
- Each connected WhatsApp Business number counts as an additional billable licence at the user's plan rate, while WhatsApp messaging charges are billed directly by Meta.chronodesk.io · read 30 Sep 2026
