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Alternatives · 2026

The best Track-It! alternatives

The rest of Best IT Change Management Software, in this site's order: each with what it costs, where it runs and its record score.

1
GLPI

GLPI suits organizations managing service requests and IT assets, especially those choosing between cloud hosting and on-premise deployment.

AndroidiPhone & iPadWeb+6 €19 a month Record6.8 Visit
2
ManageEngine ServiceDesk Plus

It suits organizations looking for an IT help desk with options to add asset management, change management or projects.

AndroidiPhone & iPadWeb+5 $10 a month Record6.6 Visit
3
Jira

Jira suits software, product, marketing, operations, and other teams that need to assign and track coordinated work.

AndroidiPhone & iPadWeb+4 Free plan Record6.4 Visit
4
Alloy Navigator

Alloy Navigator is suited to IT teams managing service workflows and assets across on-premises, SaaS, or customer-cloud deployments.

AndroidiPhone & iPadWeb+5 $19 a month, billed yearly Record5.7 Visit
5
InvGate Service Desk

InvGate suits organizations coordinating service work across IT and other departments.

AndroidiPhone & iPadWeb+5 — Record5.7 Visit
6
iTop

iTop suits organizations seeking service management and CMDB capabilities across web, Windows, Linux, API or self-hosted environments.

WebWindowsLinux+2 Free plan Record5.7 Visit
7
FreeITSM

FreeITSM is for IT professionals looking for an open-source service desk platform.

WebWindowsMac+4 Free plan Record5.6 Visit
8
iTop

iTop suits IT teams managing service delivery across teams and support levels, whether support is in-house or external.

WebWindowsMac+3 Free plan Record5.6 Visit
9
Freshservice

Freshservice is aimed at IT teams managing employee support, assets, and operations.

AndroidiPhone & iPadWeb+1 $19 a month, billed yearly Record5.5 Visit
10
Giva ChangeManager

It suits organizations in healthcare, financial services, legal, higher education, and government that need formal change control and audit trails.

AndroidiPhone & iPadWeb+1 $76 a month, billed yearly Record5.5 Visit
11 WebLinuxAPI+1 $4,499 a year Record5.4 Visit
12
SysAid

It suits IT teams managing service incidents, requests, changes, problems, and assets.

AndroidiPhone & iPadWeb+6 $89 a month Record5.3 Visit
13 WebLinuxAPI+1 €3,900 a year Record5.2 Visit
14
SolarWinds Service Desk

It suits growing teams, mature IT organizations, and teams seeking customization, with plans presented for each.

AndroidiPhone & iPadWeb+1 $39 a month, billed yearly Record5.2 Visit
15
TOPdesk

TOPdesk is suited to service teams in IT, Facility Management, and HR.

AndroidiPhone & iPadWeb+2 £51 a month Record5.2 Visit
16
Hornbill IT Asset Management

This product suits organizations that need to discover and track hardware, software, cloud, and on-premise assets, licenses, and costs.

AndroidiPhone & iPadWeb+2 Free plan Record5.0 Visit
17 AndroidiPhone & iPadWeb+1 $6 a month, billed yearly Record4.9 Visit
18
iSupport Service Desk

iSupport Service Desk may suit organizations in manufacturing, education, government, communications, technology, and professional services.

AndroidiPhone & iPadWeb+3 — Record4.7 Visit
19
Vivantio

Vivantio may suit IT and non-IT service teams seeking shared request, workflow, asset, and portal capabilities.

WebAPISelf-hosted — Record4.7 Visit
20 WebAPISelf-hosted $19 a month, billed yearly Record4.7 Visit
21
HaloITSM

HaloITSM suits organizations managing IT services alongside requests from departments such as HR, Finance and Facilities.

AndroidiPhone & iPadWeb+2 — Record4.4 Visit
22
IFS Enterprise Service Management

IFS ESM suits businesses that manufacture, service, or manage complex assets and want to coordinate requests across IT and departments such as HR,…

AndroidiPhone & iPadWeb+1 — Record4.4 Visit
23
Nova-Suite

It suits small IT teams as well as larger deployments that need incident, change, and CMDB management.

WebAPISelf-hosted Free plan Record4.4 Visit
24
OTRS

OTRS suits customer service, IT service management, and corporate security teams needing ticket queues, portals, automation, and Linux-based…

AndroidiPhone & iPadWeb+3 — Record4.4 Visit