Best Spiceworks Cloud Help Desk Alternatives in 2026
Updated
20 apps from IT help desk software ranked against Spiceworks Cloud Help Desk on the same published basis.
- 1Spiceworks Cloud Help Desk vs Desk365
- 2Spiceworks Cloud Help Desk vs Genuity Helpdesk
- 3Spiceworks Cloud Help Desk vs KIX
- 4Spiceworks Cloud Help Desk vs GLPI
- 5Spiceworks Cloud Help Desk vs Freshservice
- 6Spiceworks Cloud Help Desk vs Jitbit Helpdesk
- 7Spiceworks Cloud Help Desk vs Alloy Navigator
- 8Spiceworks Cloud Help Desk vs Atera
- 9Spiceworks Cloud Help Desk vs ManageEngine ServiceDesk Plus
- 10Spiceworks Cloud Help Desk vs SolarWinds Service Desk
- 11Spiceworks Cloud Help Desk vs TOPdesk
- 12Spiceworks Cloud Help Desk vs Web Help Desk
- 13Spiceworks Cloud Help Desk vs Zendesk Employee Service
- 14Spiceworks Cloud Help Desk vs ALVAO IT Asset Management
- 15Spiceworks Cloud Help Desk vs SysAid
- 16Spiceworks Cloud Help Desk vs BOSSDesk
- 17Spiceworks Cloud Help Desk vs Incident IQ Facilities
- 18Spiceworks Cloud Help Desk vs HaloITSM
- 19Spiceworks Cloud Help Desk vs ServiceNow ITSM
- 21Spiceworks Cloud Help Desk vs Track-It!
Spiceworks Cloud Help Desk alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Desk365 | 7.9 | Free plan | $12/mo | Android, API, iOS, Web |
| 2 | Genuity Helpdesk | 7.8 | Free plan | $39.99/mo | Android, iOS, Web |
| 3 | KIX | 7.8 | Free plan | €33/mo | Android, API, iOS, Linux, self-hosted, Web |
| 4 | GLPI | 7.3 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 5 | Freshservice | 7.1 | No | $19/mo | Android, API, iOS, Web |
| 6 | Jitbit Helpdesk | 7.1 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 7 | Alloy Navigator | 7.0 | No | $19/mo | Android, API, iOS, self-hosted, Web, Windows |
| 8 | Atera | 7.0 | No | — | Android, API, iOS, Linux, Mac, Web, Windows |
| 9 | ManageEngine ServiceDesk Plus | 7.0 | No | $13/mo | Android, iOS, Linux, Mac, Web, Windows |
| 10 | SolarWinds Service Desk | 7.0 | No | $39/mo | Android, API, iOS, Web |
| 11 | TOPdesk | 7.0 | No | £51/mo | Android, API, iOS, self-hosted, Web |
| 12 | Web Help Desk | 7.0 | No | $26.67/mo | Web, Windows, Mac, Linux, iOS |
| 13 | Zendesk Employee Service | 7.0 | No | $29/mo | Android, API, iOS, Web |
| 14 | ALVAO IT Asset Management | 6.9 | No | $0.68/mo | Web, iOS, Android |
| 15 | SysAid | 6.9 | No | $89/mo | Android, API, iOS, self-hosted, Web |
| 16 | BOSSDesk | 6.8 | No | $29/mo | Android, iOS, Web |
| 17 | Incident IQ Facilities | 6.8 | No | — | Android, API, iOS, Web |
| 18 | HaloITSM | 6.7 | No | — | Web, iOS, Android |
| 19 | ServiceNow ITSM | 6.7 | No | — | Android, iOS, Web |
| 21 | Track-It! | 6.6 | No | — | Web, Windows, Android, iOS |
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Questions about Spiceworks Cloud Help Desk alternatives
What is the best alternative to Spiceworks Cloud Help Desk?
Desk365, number 1 in IT help desk software with a score of 7.9 out of 10. The others here: Genuity Helpdesk, KIX, GLPI and 16 more.
What is the best free alternative to Spiceworks Cloud Help Desk?
Desk365 is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.