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Request Tracker

No phone app

6.2No. 57 of 99
in Help desk software
  • Recognised40% of the score49
  • Phone app26% of the score0
  • Documented20% of the score67
  • Free plan14% of the score30
Free plan
No
Runs on
api
Visit site Alternatives

Summary

Request Tracker is ranked #57 of 99 in help desk software on Samsung Mobile US Press, made by Request Tracker (Waltham, Massachusetts, United States). It runs on API.

Request Tracker plans and pricing

All plans
RT Open Source Not published GNU GPL version 2 licensed · No usage charge docs.bestpractical.com · 20 Sept 2026

Compared on help desk software

Free plan
Yesrequesttracker.com
SLA management
Yesrequesttracker.com
Help center
Yesrequesttracker.com
Ticket automation
Yesrequesttracker.com
Customer portal
Yesrequesttracker.com
API access
Yesrequesttracker.com

Company

Founded
2001requesttracker.com · 28 Sept 2026
Headquarters
Waltham, Massachusetts, United Statesrequesttracker.com · 28 Sept 2026

Best Request Tracker alternatives

See all 12
Vtiger Help Desk No. 1 9.6 iPhone + Android$12/moDesk365 No. 2 9.5 iPhone + Android$12/moChatwoot No. 3 9.4 iPhone + Android$19/moIntercom No. 4 8.6 iPhone + Android$19/moKustomer No. 5 8.5 iPhone + AndroidFreshdesk No. 6 8.2 No phone app$19/mo

Where it ranks on Samsung Mobile US Press

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Sources