For vendors
AdvertiseTop spots, featured rows, home sponsor Get listedAdd a product we don't cover yet Claim a listingFree: verify the domain, then correct your page Vendor dashboardNumbers, orders and placements
Mobile US PressList your app
Vendor dashboard

Best ServiceNow Enterprise Service Management Alternatives in 2026

Updated

20 apps from enterprise service management software ranked against ServiceNow Enterprise Service Management on the same published basis.

  1. 1
    Alemba Service Manager AndroidapiiOSself-hostedWeb 7.3
    ServiceNow Enterprise Service Management vs Alemba Service Manager
  2. 2
    Hornbill IT Asset Management AndroidapiiOSWebWin 7.3
    ServiceNow Enterprise Service Management vs Hornbill IT Asset Management
  3. 3
    iET Enterprise Service Management AndroidapiiOSWebWin 7.2
    ServiceNow Enterprise Service Management vs iET Enterprise Service Management
  4. 4
    IFS Enterprise Service Management AndroidiOSWebWin 7.2
    ServiceNow Enterprise Service Management vs IFS Enterprise Service Management
  5. 5
    Ivanti Neurons for Enterprise Service Management AndroidapiiOSWeb 7.2
    ServiceNow Enterprise Service Management vs Ivanti Neurons for Enterprise Service Management
  6. 6
    Freshservice Free trial AndroidapiiOSWeb $19/mo7.1
    ServiceNow Enterprise Service Management vs Freshservice
  7. 7
    Gfacility Free trial AndroidapiiOSWeb 7.1
    ServiceNow Enterprise Service Management vs Gfacility
  8. 8
    Matrix42 FastViewer Free trial AndroidiOSMacself-hostedWeb €45/mo7.1
    ServiceNow Enterprise Service Management vs Matrix42 FastViewer
  9. 9
    HaloITSM Free trial AndroidapiiOSself-hostedWeb $83333.33/mo7.0
    ServiceNow Enterprise Service Management vs HaloITSM
  10. 10
    OpenText Service Management AndroidiOSWeb 7.0
    ServiceNow Enterprise Service Management vs OpenText Service Management
  11. 11
    ServiceCore AndroidapiiOSself-hostedWeb 7.0
    ServiceNow Enterprise Service Management vs ServiceCore
  12. 12
    TOPdesk Free trial AndroidapiiOSself-hostedWeb £51/mo7.0
    ServiceNow Enterprise Service Management vs TOPdesk
  13. 13
    ManageEngine ServiceDesk Plus AndroidiOSLinuxMacWeb $13/mo6.9
    ServiceNow Enterprise Service Management vs ManageEngine ServiceDesk Plus
  14. 15
    SysAid Free trial AndroidapiiOSself-hostedWeb $89/mo6.9
    ServiceNow Enterprise Service Management vs SysAid
  15. 16
    Xurrent IMR Free trial AndroidapiiOSWeb $6/mo6.9
    ServiceNow Enterprise Service Management vs Xurrent IMR
  16. 17
    Keolux One AndroidiOSWeb €420/mo6.8
    ServiceNow Enterprise Service Management vs Keolux One
  17. 18
    Matrix42 Enterprise Service Management AndroidiOSWeb 6.7
    ServiceNow Enterprise Service Management vs Matrix42 Enterprise Service Management
  18. 19
    Automation Anywhere Document Automation Free plan apiMacWebWin Free6.3
    ServiceNow Enterprise Service Management vs Automation Anywhere Document Automation
  19. 20
    Vivantio apiself-hostedWeb $49/mo6.3
    ServiceNow Enterprise Service Management vs Vivantio
  20. 21
    Marval MSM apiself-hostedWeb 5.8
    ServiceNow Enterprise Service Management vs Marval MSM

ServiceNow Enterprise Service Management alternatives compared

#AppScoreFree planFromRuns on
1Alemba Service Manager7.3Android, API, iOS, self-hosted, Web, Windows
2Hornbill IT Asset Management7.3Android, API, iOS, Web, Windows
3iET Enterprise Service Management7.2Android, API, iOS, Web, Windows
4IFS Enterprise Service Management7.2Android, iOS, Web, Windows
5Ivanti Neurons for Enterprise Service Management7.2Android, API, iOS, Web
6Freshservice7.1No$19/moAndroid, API, iOS, Web
7Gfacility7.1NoAndroid, API, iOS, Web
8Matrix42 FastViewer7.1No€45/moAndroid, iOS, Mac, self-hosted, Web, Windows
9HaloITSM7.0No$83333.33/moAndroid, API, iOS, self-hosted, Web
10OpenText Service Management7.0Android, iOS, Web
11ServiceCore7.0Android, API, iOS, self-hosted, Web
12TOPdesk7.0No£51/moAndroid, API, iOS, self-hosted, Web
13ManageEngine ServiceDesk Plus6.9$13/moAndroid, iOS, Linux, Mac, Web, Windows
15SysAid6.9No$89/moAndroid, API, iOS, self-hosted, Web
16Xurrent IMR6.9No$6/moAndroid, API, iOS, Web
17Keolux One6.8No€420/moAndroid, iOS, Web
18Matrix42 Enterprise Service Management6.7Android, iOS, Web
19Automation Anywhere Document Automation6.3Free planFreeAPI, Mac, Web, Windows
20Vivantio6.3$49/moAPI, self-hosted, Web
21Marval MSM5.8API, self-hosted, Web
Make your app an alternative to ServiceNow Enterprise Service Management

The sponsored alternative slot on this page is labelled Sponsored.

See the price

Questions about ServiceNow Enterprise Service Management alternatives

What is the best alternative to ServiceNow Enterprise Service Management?

Alemba Service Manager, number 1 in enterprise service management software with a score of 7.3 out of 10. The others here: Hornbill IT Asset Management, iET Enterprise Service Management, IFS Enterprise Service Management and 16 more.

What is the best free alternative to ServiceNow Enterprise Service Management?

Automation Anywhere Document Automation is the best-ranked alternative with a free plan. 1 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.