Best KIX Alternatives in 2026
Updated
20 apps from IT SLA management software ranked against KIX on the same published basis.
- 1KIX vs Xurrent Service Level Management
- 2KIX vs Chronodesk
- 3KIX vs Freshservice
- 4KIX vs ManageEngine ServiceDesk Plus
- 5KIX vs SolarWinds Service Desk
- 6KIX vs GLPI
- 7KIX vs Alloy Navigator
- 8KIX vs Jira
- 9KIX vs TOPdesk
- 10KIX vs HaloITSM
- 11KIX vs SmartSuite Enterprise Service Desk
- 12KIX vs SysAid
- 13KIX vs ServiceNow Service Level Management
- 14KIX vs Effigate
- 15KIX vs Easy8 HelpDesk
- 16KIX vs Vivantio
- 18KIX vs SlaMetric
- 19KIX vs ZentraITSM
- 20KIX vs QueueDesk
- 21KIX vs Matrix42 IT Service Management
KIX alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Xurrent Service Level Management | 9.0 | No | — | Android, API, iOS, Web |
| 2 | Chronodesk | 8.4 | No | $15/mo | Android, iOS, Web |
| 3 | Freshservice | 8.3 | No | $19/mo | Android, API, iOS, Web |
| 4 | ManageEngine ServiceDesk Plus | 8.2 | No | $13/mo | Android, iOS, Linux, Mac, Web, Windows |
| 5 | SolarWinds Service Desk | 8.1 | No | $39/mo | Android, API, iOS, Web |
| 6 | GLPI | 7.8 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 7 | Alloy Navigator | 7.6 | No | $19/mo | Android, API, iOS, self-hosted, Web, Windows |
| 8 | Jira | 7.6 | Free plan | $7.91/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 9 | TOPdesk | 7.4 | No | £51/mo | Android, API, iOS, self-hosted, Web |
| 10 | HaloITSM | 7.3 | No | — | Web, iOS, Android |
| 11 | SmartSuite Enterprise Service Desk | 7.3 | No | $15/mo | Android, API, iOS, Web |
| 12 | SysAid | 7.2 | No | $89/mo | Android, API, iOS, self-hosted, Web |
| 13 | ServiceNow Service Level Management | 7.1 | No | — | Web |
| 14 | Effigate | 7.1 | No | $79/mo | API, Linux, Mac, Web, Windows |
| 15 | Easy8 HelpDesk | 7.1 | No | — | self-hosted, Web |
| 16 | Vivantio | 7.1 | No | $49/mo | API, self-hosted, Web |
| 18 | SlaMetric | 6.7 | No | — | Web |
| 19 | ZentraITSM | 6.5 | No | $19/mo | API, self-hosted, Web |
| 20 | QueueDesk | 6.5 | Free plan | $79/mo | Web |
| 21 | Matrix42 IT Service Management | 6.4 | No | — | Web |
Make your app an alternative to KIX
See the priceThe sponsored alternative slot on this page is labelled and never changes the order above.
Questions about KIX alternatives
What is the best alternative to KIX?
Xurrent Service Level Management, number 1 in IT SLA management software with a score of 9.0 out of 10. The others here: Chronodesk, Freshservice, ManageEngine ServiceDesk Plus and 16 more.
What is the best free alternative to KIX?
Jira is the best-ranked alternative with a free plan. 2 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation. Paid placements never change a rank.