Best FreeITSM Alternatives in 2026
Updated
20 apps from IT knowledge base software ranked against FreeITSM on the same published basis.
- 1FreeITSM vs GLPI
- 2FreeITSM vs Hornbill IT Asset Management
- 3FreeITSM vs Hudu
- 4FreeITSM vs IT Glue
- 5FreeITSM vs IT Portal
- 6FreeITSM vs Jitbit Helpdesk
- 7FreeITSM vs Matrix42 FastViewer
- 8FreeITSM vs Freshservice
- 9FreeITSM vs Giva ChangeManager
- 10FreeITSM vs Alloy Navigator
- 11FreeITSM vs ITarian Remote Desktop
- 12FreeITSM vs ManageEngine ServiceDesk Plus
- 13FreeITSM vs SolarWinds Service Desk
- 14FreeITSM vs SysAid
- 15FreeITSM vs TOPdesk
- 16FreeITSM vs Gfacility
- 17FreeITSM vs Process Street
- 18FreeITSM vs SuperOps
- 19FreeITSM vs HaloITSM
- 20FreeITSM vs Matrix42 Enterprise Service Management
FreeITSM alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | GLPI | 7.3 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 2 | Hornbill IT Asset Management | 7.2 | No | — | Android, API, iOS, Web, Windows |
| 3 | Hudu | 7.1 | No | $27/mo | Android, API, Browser, iOS, self-hosted, Web |
| 4 | IT Glue | 7.1 | No | $29/mo | Android, API, Browser, iOS, Web |
| 5 | IT Portal | 7.1 | No | $14/mo | Android, API, iOS, self-hosted, Web |
| 6 | Jitbit Helpdesk | 7.1 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 7 | Matrix42 FastViewer | 7.1 | No | €45/mo | Android, iOS, Mac, self-hosted, Web, Windows |
| 8 | Freshservice | 7.0 | No | $19/mo | Android, API, iOS, Web |
| 9 | Giva ChangeManager | 7.0 | No | $6.33/mo | Android, API, iOS, Web |
| 10 | Alloy Navigator | 6.9 | No | $19/mo | Android, API, iOS, self-hosted, Web, Windows |
| 11 | ITarian Remote Desktop | 6.9 | No | — | Android, iOS, Mac, Windows |
| 12 | ManageEngine ServiceDesk Plus | 6.9 | No | $13/mo | Android, iOS, Linux, Mac, Web, Windows |
| 13 | SolarWinds Service Desk | 6.9 | No | $39/mo | Android, API, iOS, Web |
| 14 | SysAid | 6.9 | No | $89/mo | Android, API, iOS, self-hosted, Web |
| 15 | TOPdesk | 6.9 | No | £51/mo | Android, API, iOS, self-hosted, Web |
| 16 | Gfacility | 6.8 | No | — | API, iOS, Web |
| 17 | Process Street | 6.8 | No | — | Web, iOS, Android |
| 18 | SuperOps | 6.8 | No | $1.50/mo | Android, iOS, Linux, Mac, Web, Windows |
| 19 | HaloITSM | 6.4 | No | — | Web, iOS, Android |
| 20 | Matrix42 Enterprise Service Management | 6.4 | No | — | Android, iOS, Web |
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Questions about FreeITSM alternatives
What is the best alternative to FreeITSM?
GLPI, number 1 in IT knowledge base software with a score of 7.3 out of 10. The others here: Hornbill IT Asset Management, Hudu, IT Glue and 16 more.
Is there a free alternative to FreeITSM?
None of the 20 alternatives here publishes a free plan on its own pricing page.
How are these alternatives ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.