The best AzureDesk alternatives

It suits organizations managing customer support or IT service operations.

It suits IT support and customer service teams that need to convert requests across channels into assigned tickets.

Re:amaze suits ecommerce stores, SaaS businesses, and small businesses that want to manage several customer contact channels in one helpdesk.

Intercom suits businesses that need to manage customer conversations across a website, app, or product, with both automated answers and agent handoff.

Deskpro is aimed at customer support, IT, HR, and operations teams that handle requests across multiple channels.

It suits teams handling customer conversations across the listed channels and creating searchable help-center content.

FreeScout suits organizations looking for a self-hosted support inbox with no listed caps on agents, tickets, or mailboxes.

Gorgias is designed for ecommerce customer experience teams handling customer conversations across several channels.

Freshdesk suits service teams managing customer requests across multiple channels.

LiveAgent suits support teams that handle several communication channels and want them in a shared inbox.

It is designed for enterprises seeking agent productivity, automated service, self-service, and omnichannel support.

Zoho Desk may suit support teams that need shared customer-service tools, from a three-user free plan to paid plans for five or unlimited users.

Kustomer says it serves customer experience representatives and leaders, customers, and the operations teams that run customer experience.

Gladly is aimed at brands and retail-oriented customer-experience teams handling sales, service, and support.