Doorbell.io suits product teams that want to collect feedback across web and mobile products and coordinate responses.
Free plan Free trial From $29 a month AndroidiPhone & iPadWeb
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Best User Feedback Tools 2026
Facts read 19 Sep 2026 – 19 Oct 2026
User feedback tools help teams collect, organize and act on product input through feedback portals, collection methods, request voting and public roadmaps. Compare pricing, tracked users, integrations and the platform you need, such as web, API, extension, Android, iOS or macOS.
The standings: top 10
| Name | In a line | Record score | Price from | Try it free | Runs on | Facts read |
|---|---|---|---|---|---|---|
| 01 Doorbell.io | Doorbell.io suits product teams that want to collect feedback across web and mobile products and coordinate responses. | 6.0 | $29 a month | Free plan | Android, iPhone & iPad, Web | 7 Oct 2026 |
| 02 Featurebase | Featurebase suits teams that want customer support, feedback collection, and product updates together. | 6.0 | $29 a month, billed yearly | Free plan | Android, iPhone & iPad, Web, API | 15 Oct 2026 |
| 03 Pastel | Pastel may suit teams collecting feedback on websites, PDFs, images, or videos, especially when reviewers need to comment without accounts. | 6.0 | $25 a month | Free plan | Android, iPhone & iPad, Web, Browser extension | 14 Oct 2026 |
| 04 UserJot | UserJot suits teams that want to manage customer support conversations alongside product requests, roadmap updates, and changelog posts. | 6.0 | $29 a month | Free plan | Android, iPhone & iPad, Web, Mac | 15 Oct 2026 |
| 05 Sleekplan | Sleekplan suits product teams that want to gather user feedback, link requests to roadmap work, and publish changelogs. | 5.8 | $13 a month, billed yearly | Free plan | Android, iPhone & iPad, Web, Browser extension | 15 Oct 2026 |
| 06 Userback | Userback suits product teams that gather in-app feedback, bug reports, survey responses or feature requests. | 5.7 | $29 a month, billed yearly | Free plan | Android, iPhone & iPad, Web, Browser extension | 3 Oct 2026 |
| 07 Canny | Canny suits product-led teams and product, sales, customer success, customer experience, or marketing groups that need to collect feedback and communicate product… | 5.5 | $79 a month, billed yearly | Free plan | Web, Browser extension, API | 19 Oct 2026 |
| 08 Usersnap | Usersnap suits product and support teams collecting visual feedback, survey responses, and workflow signals. | 5.4 | €49 a month | Free trial | Android, iPhone & iPad, Web, Browser extension | 10 Oct 2026 |
| 09 Aha! Ideas | 4.8 | $49 a month | Free trial | Web, Windows, Mac, Browser extension | 10 Oct 2026 | |
| 10 Brightidea | Brightidea suits organizations seeking software to collect and evaluate ideas and manage innovation programs. | 4.7 | $99 a month | Free trial | Android, iPhone & iPad, Web, API | 7 Oct 2026 |
The finder is ordered by newest releases first. It uses figures published by makers and does not score tools.
02
Featurebase
Featurebase suits teams that want customer support, feedback collection, and product updates together.
AndroidiPhone & iPadWeb+1 Record6.0 Visit
03
Pastel
Pastel may suit teams collecting feedback on websites, PDFs, images, or videos, especially when reviewers need to comment without accounts.
AndroidiPhone & iPadWeb+2 Record6.0 Visit
04
UserJot
UserJot suits teams that want to manage customer support conversations alongside product requests, roadmap updates, and changelog posts.
AndroidiPhone & iPadWeb+2 Record6.0 Visit
05
Sleekplan
Sleekplan suits product teams that want to gather user feedback, link requests to roadmap work, and publish changelogs.
AndroidiPhone & iPadWeb+2 Record5.8 Visit
6
Userback
AndroidiPhone & iPadWeb+2 $29 a month, billed yearly Record5.7 Visit Userback suits product teams that gather in-app feedback, bug reports, survey responses or feature requests.
7
Canny
WebBrowser extensionAPI $79 a month, billed yearly Record5.5 Visit Canny suits product-led teams and product, sales, customer success, customer experience, or marketing groups that need to collect feedback and communicate product…
8
Usersnap
AndroidiPhone & iPadWeb+2 €49 a month Record5.4 Visit Usersnap suits product and support teams collecting visual feedback, survey responses, and workflow signals.
10
Brightidea
AndroidiPhone & iPadWeb+1 $99 a month Record4.7 Visit Brightidea suits organizations seeking software to collect and evaluate ideas and manage innovation programs.
12
Fider
WebLinuxAPI+1 $25 a month Record4.7 Visit Fider may suit teams that want customers to submit, discuss, and vote on product requests.
Before you choose
Compare free access and trials
Check whether a free plan is available, then review the paid starting price and trial terms. Canny, Doorbell.io, Featurebase, Fider and Pastel list free plans.
Aha! Ideas lists a 30-day trial. Canny and FeedBear list 14-day trials, while Doorbell.io lists a 7-day trial.
Match the feedback workflow
Use the comparison fields for feedback portals, collection methods, request voting and public roadmaps. These show how a tool can gather requests, expose planned work and indicate demand.
Check platform fit
Choose a tool that runs where your team works. Listed platforms include web, API, browser extension, Android, iOS and macOS.
Enterpret lists API and web support. Review native integrations alongside platform coverage before choosing.
Review tracked users
Tracked users is a comparison field for this category. Check how user tracking fits your feedback process and the account structure you need.
Plan for quoted pricing
Brightidea, Enterpret and IdeaScale list pricing on request. Ask for a quote when a published starting price is not shown.
Questions
Which tools list a free plan?
Canny, Doorbell.io, Featurebase, Fider and Pastel list free plans.
Which tools list free trials?
Aha! Ideas, Brightidea, Canny, Doorbell.io, FeedBear, Frill and IdeaScale list trial terms.
What platforms do these tools support?
The listed platform types are web, API, browser extension, Android, iOS and macOS.
Can I compare public roadmaps and request voting?
Yes. Public roadmap and request voting are comparison fields for this list.
Which tools show pricing on request?
Brightidea, Enterpret and IdeaScale list pricing on request.
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