Fider
What it is
Fider is an open source platform for collecting customer ideas and feature requests on a shared board, where users can discuss suggestions and vote on product direction. Its free plan costs nothing and includes unlimited customers, members, feedback, discussion, and voting, subject to a fair use policy of 250 feedback requests. Customization, multiple languages, and integration capabilities are also included. Pro costs $25 a month, billed month-to-month, and adds content moderation and unlimited feedback items; the pricing FAQ also mentions SEO indexing. Fider supports web, API, Linux, and self-hosted use. Its API covers posts, votes, comments, users, tags, and invitations, with guides for webhooks and OAuth. Teams can use self-service cloud setup or host the platform on their own infrastructure; Docker is the recommended approach, and guides cover Coolify, AWS, Azure, and Heroku. Fider serves product managers, customer success teams, startups, SaaS businesses, mobile app companies, and game developers.
For and against
For
- Free plan includes customization and multiple languages.
- Shared board supports ideas, discussion, and voting.
- API covers posts, votes, comments, users, tags, and invitations.
- Self-hosting is available, with Docker recommended.
Against
- Free plan has a fair use policy of 250 feedback requests.
- Pro costs $25 a month.
- No free trial is offered.
- Support replies may take up to 48 hours.
The verdict
Fider combines a public feedback board with self-hosting and API options. The free tier has broad collaboration features, while Pro adds moderation and removes the feedback-item limit.
Who it suits
Fider may suit teams that want customers to submit, discuss, and vote on product requests. It lists product managers, customer success teams, startups, SaaS businesses, mobile app companies, and game developers among its intended users.
Plans and prices
Free
fair use policy of 250 feedback requests · unlimited users and members
Read 5 Oct 2026 · fider.io
Pro
unlimited feedback items · content moderation
Read 5 Oct 2026 · fider.io
On the record
- Access and staff controls
- The security policy describes passwordless email one-time-code login, admin SSO, staff role-based access controls, and two-factor authentication for internal and external services.fider.io · read 5 Oct 2026
- API and integrations
- Fider documents an API for posts, votes, comments, users, tags, and invitations, and provides guides for webhooks and OAuth.docs.fider.io · read 5 Oct 2026
- Boards and voting
- Users can submit ideas and vote on suggestions on a shared feedback board.fider.io · read 5 Oct 2026
- Cloud hosting and encryption
- Fider says its cloud service is hosted on AWS in New York and uses HTTPS, encryption in transit, and encryption at rest.fider.io · read 5 Oct 2026
- Data handling
- Fider says it minimizes collected data, deletes personal data when no longer required, and provides tools to export data or request permanent erasure.fider.io · read 5 Oct 2026
- Free tier features
- The free plan includes unlimited customers, feedback, discussion, voting, and members, plus customization, multiple languages, and integration capabilities.fider.io · read 5 Oct 2026
- Open source
- Fider's documentation describes it as an open source platform for customer feedback.docs.fider.io · read 5 Oct 2026
- Pro features
- The Pro plan includes content moderation and unlimited feedback items; the pricing FAQ also mentions SEO indexing.fider.io · read 5 Oct 2026
- Purpose
- Fider lets customers submit product feedback and feature requests, and vote on product direction.fider.io · read 5 Oct 2026
- Self-hosting
- Fider can be hosted on a user's own infrastructure, with Docker as the maker's recommended approach and guides for Coolify, AWS, Azure, and Heroku.docs.fider.io · read 5 Oct 2026
- Self-service setup
- Fider describes itself as self-service and says users can create an account, adjust branding, and share a feedback link without technical setup.fider.io · read 5 Oct 2026
- Support
- Fider offers support by email at [email protected] and says replies may take up to 48 hours because it has no dedicated support team.fider.io · read 5 Oct 2026
- Who it serves
- Fider says it works for product managers, customer success teams, startups, SaaS businesses, mobile app companies, and game developers.fider.io · read 5 Oct 2026
