Chatwoot
by ChatwootIt suits support, sales, and engagement teams that want to manage customer conversations across channels.
Free plan Free trial Open source From $19 a month, billed yearly AndroidiPhone & iPadWebLinuxAPISelf-hosted
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Best Social CRM Tools 2026
Facts read 22 Sep 2026 – 15 Oct 2026
Social CRM tools bring social conversations, contact records and follow-up tasks into a shared workspace. This list helps buyers compare the fields that shape a social CRM choice.
The standings: top 10
| Name | In a line | Record score | Price from | Try it free | Runs on | Facts read |
|---|---|---|---|---|---|---|
| 01 Chatwoot | It suits support, sales, and engagement teams that want to manage customer conversations across channels. | 6.4 | $19 a month, billed yearly | Free plan | Android, iPhone & iPad, Web, Linux | 28 Sep 2026 |
| 02 Agile CRM | Agile CRM suits small and medium-sized businesses looking to manage sales, marketing, and customer service in one platform. | 6.0 | $8.99 a month | Free plan | Android, iPhone & iPad, Web, Browser extension | 14 Oct 2026 |
| 03 HubSpot Marketing Hub | HubSpot Marketing Hub is freemium marketing automation software for lead generation, campaigns and customer journeys. | 5.9 | Free plan | Free plan | Android, iPhone & iPad, Web, API | 28 Sep 2026 |
| 04 Zoho CRM | Zoho CRM is suited to sales teams that need lead management, follow-up automation, and performance measurement. | 5.9 | $14 a month, billed yearly | Free plan | Android, iPhone & iPad, Web, API | 28 Sep 2026 |
| 05 Nimble | 5.8 | — | Free trial | Android, iPhone & iPad, Web, Windows | 15 Oct 2026 | |
| 06 Kommo (formerly amoCRM) | 5.4 | $25 a month | Free trial | Android, iPhone & iPad, Web | 11 Oct 2026 | |
| 07 Sprout Social | Sprout Social suits teams organizing social accounts and coordinating posts, replies, and approvals. | 5.2 | $79 a month, billed yearly | Free trial | Android, iPhone & iPad | 27 Sep 2026 |
| 08 SleekFlow | SleekFlow suits businesses managing customer conversations across several channels, including education, travel, e-commerce, real estate, beauty and wellness, luxury… | 5.1 | $49 a month, billed yearly | Free trial | Android, iPhone & iPad, Web, API | 8 Oct 2026 |
| 09 Zoho Social | It suits individuals and teams planning posts across supported networks, as well as agencies that need client dashboards. | 4.9 | Free plan | Free plan | Android, iPhone & iPad, Web | 28 Sep 2026 |
| 10 Klaviyo | Klaviyo suits teams seeking coordinated marketing across multiple messaging channels, with segmentation, automation, and integrations. | 4.4 | Free plan | Free plan | Web | 27 Sep 2026 |
Review free or paid access, supported social networks, contact capacity, inbox and lead functions, workflow automation, and mobile availability. The list follows release recency and uses figures the makers publish, without a score.
02
Agile CRM
Agile CRM suits small and medium-sized businesses looking to manage sales, marketing, and customer service in one platform.
AndroidiPhone & iPadWeb+2 Record6.0 Visit
03
HubSpot Marketing Hub
HubSpot Marketing Hub is freemium marketing automation software for lead generation, campaigns and customer journeys.
AndroidiPhone & iPadWeb+1 Record5.9 Visit
04
Zoho CRM
Zoho CRM is suited to sales teams that need lead management, follow-up automation, and performance measurement.
AndroidiPhone & iPadWeb+1 Record5.9 Visit
05
Nimble
AndroidiPhone & iPadWeb+4 Record5.8 Visit
7
Sprout Social
AndroidiPhone & iPad $79 a month, billed yearly Record5.2 Visit Sprout Social suits teams organizing social accounts and coordinating posts, replies, and approvals.
8
SleekFlow
AndroidiPhone & iPadWeb+1 $49 a month, billed yearly Record5.1 Visit SleekFlow suits businesses managing customer conversations across several channels, including education, travel, e-commerce, real estate, beauty and wellness, luxury…
9
Zoho Social
AndroidiPhone & iPadWeb Free plan Record4.9 Visit It suits individuals and teams planning posts across supported networks, as well as agencies that need client dashboards.
Before you choose
Check the plan model
When testing fit, consider whether a tool has a free tier, trial period or paid offering. Pricing may be listed as a monthly starting point or as pricing on request.
DMRocket shows a free tier, plans starting at $19 per month and a 7-day trial. Kommo starts at $25 per user per month and includes a 14-day trial.
Match your social channels
Check whether a tool covers the networks your team manages. A unified social inbox can keep messages in one working view when that feature is available.
Review contact capacity
Check the published contact limit before moving records into a tool. A limit can affect how you store prospects, customers and conversation history.
Look at lead and workflow tools
Social lead capture can turn incoming interest into a contact record. Workflow automation can route follow-up work and repeat actions, so compare both fields together.
Choose the access model
Available access may span web, iOS, Android, API, browser extension and self-hosted deployments. Match the available access method to the devices and systems your team uses.
Questions
Are free plans available for social CRM tools?
Yes. Free plans are offered by tools in this category, including DMRocket.
Can I test a social CRM before I subscribe?
Yes. Trial periods are offered by tools in this category. DMRocket lists 7 days, while Kommo and NapoleonCat list 14 days.
What platforms support these tools?
Tools in this category may be available on web, iOS, Android, API, extension and self-hosted platforms.
Which social CRM capabilities should I compare?
Review supported social networks, contact limits, unified inbox availability, social lead capture, workflow automation and mobile apps.
Do any social CRM tools provide open-source code?
Yes. Open-source code is offered by tools in this category. Check the licence and hosting model before choosing one.
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