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Ranked on the record · 31 apps

Best Conversational Marketing Software 2026

Conversational marketing software brings customer conversations into workflows for routing, qualification, and marketing outreach. Compared on supported channels, conversation routing, and contact limits, these options can be weighed against how your team expects to engage prospects. Lead qualification and human handoff are useful criteria when deciding how conversations move from automated interactions to people. Marketing journeys add another point of comparison for ongoing outreach. AiSensy, Spoki, and Dashly are among the options shown. Check free-plan availability and paid-from pricing alongside the listed capabilities. Consider which channels you use, how inquiries should be directed, and what role conversations play in your marketing process.

01

AiSensy suits businesses using WhatsApp for customer acquisition, broadcasts, and customer support.

Free plan Free trial From $45 a month AndroidiPhone & iPadWebAPI
02

Greenbubble

Greenbubble suits support, sales, and marketing teams that need a shared workspace for several messaging channels.

AndroidiPhone & iPadWeb+1
Record6.0 Visit
03

Manychat

Manychat may suit creators, businesses, marketers, and brands that want to automate social-channel conversations or collect contact details through messages.

AndroidiPhone & iPadWeb
Record6.0 Visit
04

Spoki

Spoki suits businesses coordinating customer support, sales, and marketing through connected channels.

AndroidiPhone & iPadWeb+1
Record6.0 Visit
6
Dashly

Dashly identifies B2B SaaS and real estate teams with 50K+ monthly traffic, sales cycles over one month, $500+ ACV, and inbound sales as its target users.

AndroidiPhone & iPadWeb+2 $2,500 a month Record5.5 Visit
7
Interakt

Interakt suits SMBs and D2C brands seeking WhatsApp-focused marketing, support, or sales tools, with Instagram and other listed channels also available.

AndroidiPhone & iPadWeb+1 — Record5.5 Visit
8
Intercom

Intercom suits businesses that need to manage customer conversations across a website, app, or product, with both automated answers and agent handoff.

AndroidiPhone & iPadWeb $19 a month, billed yearly Record5.5 Visit
9
Botcadence

Botcadence is aimed at operations owners and teams scaling workflow volume while retaining human ownership.

WebAPI $29 a month Record5.4 Visit
10
Respond.io

Respond.io fits mid-market B2C teams managing high-volume, multichannel customer conversations.

AndroidiPhone & iPadWeb+1 $79 a month, billed yearly Record5.2 Visit
11
SleekFlow

SleekFlow suits businesses managing customer conversations across several channels, including education, travel, e-commerce, real estate, beauty and wellness, luxury…

AndroidiPhone & iPadWeb+1 $49 a month, billed yearly Record5.1 Visit
12
Gupshup

Gupshup suits marketing, performance marketing, commerce and growth, and customer support and CX teams.

WebAPI Free plan Record5.0 Visit
13
Customers.ai

It suits Shopify brands using Klaviyo, including direct-to-consumer brands and their marketing agency partners.

AndroidiPhone & iPadWeb+1 — Record4.6 Visit
14 WebAPI $150 a month Record4.6 Visit
15
Landbot

Landbot suits teams that want to build web chatbots visually and deploy them across channels.

Web €32 a month, billed yearly Record4.6 Visit
16 WebAPI $25 a month Record4.5 Visit
17
Engati

Engati suits businesses seeking automated customer conversations and live-chat tools across channels.

AndroidiPhone & iPadWeb+1 — Record4.5 Visit
18 AndroidiPhone & iPadWeb+2 €790 one-time Record4.5 Visit
19 WebAPI $80 a month Record4.5 Visit
20 WebAPI Free plan Record4.5 Visit
21
Kriatix Lead Qualification Chatbot

Kriatix names sales, marketing, RevOps, agency and customer support teams as intended users.

AndroidiPhone & iPadWeb+1 — Record4.5 Visit
22 WebAPI $79 a month Record4.5 Visit
23 AndroidiPhone & iPadWeb $29 a month Record4.5 Visit
24 Web $1,890 a year Record4.3 Visit
25
Qualified Signals

Qualified Signals suits sales and marketing teams targeting high-intent B2B accounts with outbound outreach and advertising.

AndroidiPhone & iPadWeb — Record4.2 Visit