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iAdvize

Nantes, France

Plans and prices

Support Desk

$80a month

Add-on · AI writing assistance · mirroring and co-browsing · embedded apps

Essentials

$290a month

500 conversations/month · 1,000 SKUs · up to 20K sessions/month · self-service onboarding

Starter

$520a month

1,000 conversations/month · 10,000 SKUs · up to 50K sessions/month · self-service onboarding

Growth

$1,330a month

3,000 conversations/month · 50,000 SKUs · up to 150K sessions/month · onboarding with CS

Enterprise

Priced on request

Custom conversation volume · unlimited product SKUs · personalized onboarding and support · CCPA/GDPR/ISO27001/CSA

Every plan, in full

On the record

Customization
AI Builder lets brands configure tone, behavior, visual presentation, knowledge sources, and workflows for the assistant.iadvize.com · read 4 Oct 2026
Data location
The legal notice says all data is hosted within the European Union, and identifies an AWS data-hosting location in Frankfurt, Germany.iadvize.com · read 4 Oct 2026
Deployment
The AI Shopping Assistant FAQ says most clients are live in under one week and that the team supports customers during setup.iadvize.com · read 4 Oct 2026
Insights
Shopper Insights includes AI Trends, ROAI reporting, and AI Analysis of conversations and shopper interactions.iadvize.com · read 4 Oct 2026
Integrations
The integrations page lists OneStock, Microsoft Dynamics, PrestaShop, Help Scout, Zendesk, Salesforce, Adobe, Shopify, WooCommerce, Gorgias, and other services.iadvize.com · read 4 Oct 2026
Plan limits
A conversation counts when a shopper sends at least one message and the AI Shopping Assistant responds; the page says customers are notified before exceeding plan conversation or SKU limits.iadvize.com · read 4 Oct 2026
Product
iAdvize describes its AI Shopping Assistant as sales-first AI that gives shoppers real-time guidance, product recommendations, and proactive answers to buying questions.iadvize.com · read 4 Oct 2026
Security
iAdvize says it has been ISO 27001 certified since 2019, meets CSA STAR requirements, and encrypts data at rest and in transit.iadvize.com · read 4 Oct 2026
Shopping panel
The Shopping Panel supports product discovery, quick replies, adding products to cart, and cross-sells within conversations.iadvize.com · read 4 Oct 2026
Support Desk
Support Desk lets agents manage up to six conversations simultaneously, co-browse storefronts, use embedded apps, and get AI-generated writing assistance.iadvize.com · read 4 Oct 2026
Target audience
The company positions its plans for online stores and e-commerce brands, from smaller brands to high-volume brands with massive catalogs and complex integrations.iadvize.com · read 4 Oct 2026
Widgets
The AI Shopping Assistant includes embedded conversation starters, smart banners, and floating conversation starters for storefronts.iadvize.com · read 4 Oct 2026

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