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Botcadence
The contact page lists its address as NIT Faridabad, Faridabad, Haryana, India 121001.
What it is
Botcadence provides AI voice and chat agents, WhatsApp Business automation, and workflows for customer engagement, qualification, support, follow-up, and conversion. Voice agents handle inbound and outbound calls, answer questions, route conversations, and book appointments. Chat agents support website and messaging conversations for questions, support, and lead capture. WhatsApp tools include templates, broadcasts, campaigns, automation, AI agents, and human handoff. Listed capabilities include lead scoring, sentiment analysis, automatic language detection, smart retry, and spam detection. Integrations connect agents with CRM, helpdesk, calendar, messaging, and automation tools, including Google Sheets, Gmail, Calendly, Salesforce, HubSpot, Zoho CRM, Zendesk, Zapier, and custom APIs. The Free plan includes 100 AI reply credits and 200 WhatsApp broadcast messages monthly, unlimited contacts, one team member, and one project. Paid plans start at $29 a month. Voice AI includes 1,500 voice minutes monthly. A 14-day pilot requires no credit card.
For and against
For
- Free plan available
- Voice and chat agents
- WhatsApp campaigns and handoff
- CRM and helpdesk integrations
- 14-day pilot without credit card
Against
- Free plan limits reply credits and broadcasts
- Voice AI includes 1,500 minutes monthly
- Enterprise pricing requires contacting sales
The verdict
Botcadence combines conversational agents with WhatsApp automation and workflow integrations across web and API access. Its plans scale message, team, project, and voice allowances, with higher voice needs directed to sales or an upgrade.
Who it suits
Botcadence is aimed at operations owners and teams scaling workflow volume while retaining human ownership. It suits organizations using chat, voice, WhatsApp, and CRM-connected automation.
Plans and prices
Free
Web chat + WhatsApp AI · 100 AI reply credits/month · 200 WhatsApp broadcast messages/month · unlimited contacts
Read 30 Sep 2026 · botcadence.com
Starter
WhatsApp + Instagram + web chat · 30,000 WhatsApp broadcasts/month · 600 AI reply credits/month · 2 team members
Read 30 Sep 2026 · botcadence.com
Growth
All chat channels · 100,000 WhatsApp broadcasts/month · 2,000 AI reply credits/month · 5 team members
Read 30 Sep 2026 · botcadence.com
Business
All chat channels · 500,000 WhatsApp broadcasts/month · 6,000 AI reply credits/month · 15 team members
Read 30 Sep 2026 · botcadence.com
Voice AI
1,500 voice minutes/month · Starter chat plus SMS · 600 AI reply credits/month · 40,000 WhatsApp broadcasts/month
Read 30 Sep 2026 · botcadence.com
Enterprise
Custom chat and voice plan · custom AI reply credits, WhatsApp broadcasts, voice minutes, and team size · SSO · SLA
Read 30 Sep 2026 · botcadence.com
On the record
- Agent features
- The product lists AI lead scoring, sentiment analysis, smart human handoff, automatic language detection, smart retry, and spam detection.botcadence.com · read 30 Sep 2026
- Chat and WhatsApp
- Its chat agents support website and messaging conversations for questions, support, and lead capture, and its WhatsApp Business Suite includes templates, broadcasts, campaigns, automation, AI agents, and handoff.botcadence.com · read 30 Sep 2026
- Company
- Botcadence says it was founded in 2025 by Jaffar Jawed and Atul Diwedi.botcadence.com · read 30 Sep 2026
- Free plan limits
- The Free plan includes 100 AI reply credits and 200 WhatsApp broadcast messages per month, with unlimited contacts, one team member, and one project.botcadence.com · read 30 Sep 2026
- Integrations
- Listed integrations include Google Sheets, Gmail, Calendly, Shiprocket, ShipPrime, WhatsApp Business API, Salesforce, HubSpot, Zoho CRM, Zendesk, Zapier, and custom webhooks or APIs.botcadence.com · read 30 Sep 2026
- Integration workflow
- Botcadence says its integrations connect agents to CRM, helpdesk, calendar, messaging, and automation tools, and that Zapier connects it to 5,000+ apps.botcadence.com · read 30 Sep 2026
- Notable limits
- The Voice AI plan includes 1,500 voice minutes per month, and the pricing page directs customers needing more minutes to contact sales or upgrade.botcadence.com · read 30 Sep 2026
- Pilot
- The homepage offers a 14-day pilot and says it requires no credit card.botcadence.com · read 30 Sep 2026
- Product
- Botcadence offers AI voice and chat agents, WhatsApp Business automation, and workflows for engaging, qualifying, supporting, following up with, and converting customers.botcadence.com · read 30 Sep 2026
- Security
- The company describes itself as SOC 2-ready and labels its security enterprise-grade; the pricing page lists SSO and SLA for Enterprise.botcadence.com · read 30 Sep 2026
- Voice agents
- Its voice agents handle inbound and outbound AI calls, answer questions, route conversations, and book appointments.botcadence.com · read 30 Sep 2026
- Who it is for
- Botcadence describes its intended users as operations owners and teams scaling workflow volume while keeping visibility, guardrails, and a clear human owner.botcadence.com · read 30 Sep 2026
