Best Zoom Contact Center Alternatives in 2026
Updated
20 apps from call center software ranked against Zoom Contact Center on the same published basis.
- 1Zoom Contact Center vs Freshcaller
- 2Zoom Contact Center vs Amazon Connect
- 3Zoom Contact Center vs Genesys Cloud CX
- 4Zoom Contact Center vs 8x8 Contact Center
- 5Zoom Contact Center vs GoTo Contact Center
- 6Zoom Contact Center vs Google Contact Center AI Platform
- 7Zoom Contact Center vs Dialpad Support
- 8Zoom Contact Center vs C-Zentrix Contact Center
- 9Zoom Contact Center vs uContact
- 10Zoom Contact Center vs Agentforce Contact Center
- 11Zoom Contact Center vs Daktela Contact Center
- 12Zoom Contact Center vs GoContact
- 13Zoom Contact Center vs UJET
- 14Zoom Contact Center vs Odigo
- 15Zoom Contact Center vs CallHub
- 16Zoom Contact Center vs Comm100 Contact Center
- 17Zoom Contact Center vs ZIWO
- 18Zoom Contact Center vs Natterbox
- 19Zoom Contact Center vs VCC Live
- 20Zoom Contact Center vs MyOperator
Zoom Contact Center alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Freshcaller | 9.4 | Free plan | $15/mo | Android, iOS, Web |
| 2 | Amazon Connect | 9.0 | No | — | Android, API, iOS, Web |
| 3 | Genesys Cloud CX | 8.8 | No | $75/mo | Web, Windows, Mac, iOS, Android |
| 4 | 8x8 Contact Center | 8.7 | No | — | Android, API, iOS, Mac, Web, Windows |
| 5 | GoTo Contact Center | 8.6 | No | — | Android, iOS, Mac, Web, Windows |
| 6 | Google Contact Center AI Platform | 8.5 | No | — | Web, iOS, Android |
| 7 | Dialpad Support | 8.5 | No | $8,095/mo | Android, API, Browser, iOS, Mac, Web, Windows |
| 8 | C-Zentrix Contact Center | 8.4 | Free plan | Free | Android, API, iOS, self-hosted, Web |
| 9 | uContact | 8.3 | No | $59.99/mo | Web, iOS, Android |
| 10 | Agentforce Contact Center | 8.3 | No | $50/mo | Web, iOS, Android |
| 11 | Daktela Contact Center | 8.2 | No | €12/mo | Android, API, iOS, Mac, Web, Windows |
| 12 | GoContact | 8.1 | No | $75/mo | Web, iOS, Android |
| 13 | UJET | 8.1 | No | $65/mo | Android, API, iOS, Web |
| 14 | Odigo | 8.1 | No | €40/mo | Android, API, iOS, Web |
| 15 | CallHub | 8.1 | Free plan | $0.05/mo | Android, API, iOS, Mac, Web, Windows |
| 16 | Comm100 Contact Center | 8.0 | No | $27/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 17 | ZIWO | 7.9 | No | $40/mo | Web, iOS, Android |
| 18 | Natterbox | 7.9 | No | $82/mo | Android, Browser, iOS, Web |
| 19 | VCC Live | 7.8 | No | $50/mo | Android, API, Web, Windows |
| 20 | MyOperator | 7.8 | No | ₹5,000/mo | Android, API, iOS, Web |
Make your app an alternative to Zoom Contact Center
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about Zoom Contact Center alternatives
What is the best alternative to Zoom Contact Center?
Freshcaller, number 1 in call center software with a score of 9.4 out of 10. The others here: Amazon Connect, Genesys Cloud CX, 8x8 Contact Center and 16 more.
What is the best free alternative to Zoom Contact Center?
Freshcaller is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.