Schedly

Schedly is an appointment scheduling platform for individuals, teams, and service-based businesses. Customers can book through online pages and forms, including forms embedded on a website. The platform sends appointment reminders by email, SMS, or WhatsApp and supports staff calendars, team workflows, round-robin meetings, and routing logic. Payments can be collected when appointments are booked, with listed integrations including Stripe, PayPal, Square, and Mollie. Calendar connections include Google Calendar, Microsoft Outlook, and Apple Calendar; Google Calendar and Outlook support two-way sync. Other listed integrations include Zoom, Google Meet, Microsoft Teams, HubSpot, Salesforce, Zapier, and Mailchimp. Schedly offers Android and iOS apps, web access, an API, and a Chrome extension. Its free plan allows unlimited bookings but is limited to one user seat, service or event type, location, and calendar connection. Pro costs $7.50 a month and adds unlimited services, locations, and calendar connections, team management, and API access. Enterprise pricing is custom.

Schedly combines customer booking, reminders, payment collection, and team scheduling in one platform. Its free plan permits unlimited bookings but restricts seats, service types, locations, and calendar connections.

Schedly suits individuals and service businesses that need online appointment booking, as well as teams coordinating staff calendars and routing. The free plan may fit a single user with one service, location, and calendar connection.

Schedly is an appointment-booking platform for solo providers, teams, and service businesses. It is best suited to operators who want customer bookings tied to staff schedules, reminders, and payments. The free tier is a useful way to start, but its strict operating caps make Pro the practical choice once a business has multiple services, calendars, or staff.

Overview

Schedly brings booking pages and embeddable forms together with staff scheduling, appointment reminders, calendar connections, and payment collection. That range can support a service business from the moment a customer books through the staff coordination and payment steps that follow. Unlimited bookings on Free is generous on volume, but the one-seat, one-service, one-location, and one-calendar limits mean it is better for a narrowly defined setup than a growing operation.

Key features

Bookings, reminders, and payments

Customers can schedule through online booking pages or embedded forms, and group bookings are supported. Automated email, SMS, or WhatsApp reminders give businesses multiple ways to prompt customers before appointments, a practical advantage where missed bookings disrupt the day. Schedly also supports payment at booking and lists Stripe, PayPal, Square, and Mollie integrations. The combination is broader than a booking page alone, although the free tier's single service type limits how much variety a business can offer without upgrading.

Team scheduling and connections

Staff calendars, team workflows, round-robin meetings, and routing logic help distribute appointments rather than leaving all scheduling with one person. Google Calendar and Outlook support two-way sync, while Apple Calendar and other connections are also listed. Integrations with Zoom, Google Meet, Microsoft Teams, HubSpot, Salesforce, Zapier, and Mailchimp extend its fit to businesses that need scheduling to connect with meeting and customer-management tools.

Mobile, security, and support

The mobile app can manage bookings, staff schedules, availability, customer details, and payments from a phone; a Chrome extension provides booking access and schedule management from the browser toolbar. Schedly says it encrypts data in transit with TLS 1.3 and at rest with AES-256. Its ISO 27001 status is described as aligned, with the formal certification audit in progress. A HIPAA Business Associate Agreement is a Pro add-on, while SOC 2 Type II reports are available to enterprise customers under NDA. Free includes basic support; Pro and Enterprise include premium 24/7 support.

Pricing

Schedly is freemium, with a free plan and a stated 7-day trial; the free plan itself is not a trial. Free costs nothing and allows unlimited bookings, but only one user seat, one service or event type, one location, and one calendar connection. That is enough for a solo provider with one offering and schedule, but not for a team or a business managing multiple locations or calendars.

Pro is $7.50 a month, billed at $7.50/user/month billed $90 per user yearly; the pricing page also states $9/user/month or $90/user/year. It removes the Free limits on services or event types, locations, and calendar connections, and adds team management and API access. Pro is the more appropriate tier for multi-service businesses or teams, but its per-user pricing means expanding seats increases the bill.

Enterprise has custom pricing and adds volume discounts, custom SLAs, white-glove setup, a dedicated account manager, custom integrations, and SSO. It is aimed at organizations that need negotiated terms or tailored deployment rather than a published fixed rate.

Platforms

Schedly supports Android, iOS, web, API, and a browser extension. The mobile app and Chrome extension provide scheduling access away from the desktop, while the API supports connections within broader workflows.

Who it's for

Schedly is a strong fit for appointment-based businesses that need booking, staff coordination, reminders, and payment collection in one workflow. Solo operators can begin on Free if one service, one location, one calendar, and one seat are sufficient. Teams and businesses with multiple offerings are better served by Pro. Organizations requiring custom integrations, SSO, or account management should consider Enterprise. It is less suitable for anyone who only needs a basic calendar connection and does not need the broader booking and payment workflow.

Pros and cons

• Pro: Unlimited bookings on Free make it possible to accept appointments without a booking-count ceiling.
• Pro: Booking pages, group bookings, reminders, and payment collection cover several parts of the appointment process in one platform.
• Pro: Round-robin scheduling, routing logic, and team calendars support distributing appointments across staff.
• Con: Free is tightly capped at one seat, service or event type, location, and calendar connection, so even modest operational complexity points toward Pro.
• Con: Pro's per-user pricing makes the cost rise with team size, and the stated monthly price appears in two forms: $7.50/user/month and $9/user/month.
• Con: ISO 27001 is aligned rather than formally certified, with the certification audit still in progress.

Alternatives

For a narrower focus on reminder delivery, compare Teletask, which offers a tailored proposal based on annual message volume, selected features, and custom integrations, with unlimited users. GoReminders is a paid alternative with a free trial. GReminders is worth considering for a freemium reminder workflow: its Basic plan allows 100 email reminders per month, one connected calendar, and one event type, while Standard is $10 a month and includes one user and 320 email reminders per month.

Apptoto is another paid option with a free trial; its plan starts at $30 a month and charges $10 for each additional user, with monthly or annual subscriptions and no contract required. MedSiteAI is a more specialized paid choice for practices seeking a managed website, online booking and kiosk check-in, AI chatbot, review management, local SEO, and managed content; its Growth plan is $399 a month. Solovi may suit a solo operator who wants a website alongside booking and payments: its Solo plan is £19 a month after a 30-day free trial and includes one staff calendar and a three-page website. Reeminder offers a paid alternative with a 14-day free trial followed by a one-time €15, paid once charge, unlimited clients and appointments, and one phone per licence key. For practices seeking core EHR software with appointment reminders, QuickIntell QuickEHR Appointment Reminders has a free core EHR plan, with optional AI modules and revenue-cycle-management services priced separately.

Readers comparing broader scheduling categories can also explore SMS Appointment Reminder Software, Sales Appointment Scheduling Software, Interview Scheduling Software, AI Scheduling Assistants, and Appointment Scheduling Software.

Verdict

Schedly is a sensible choice for service businesses that want customer booking, staff scheduling, reminders, and payments connected in one system. Its unlimited-booking Free tier gives a solo provider room to start, while Pro removes the most consequential capacity limits for teams and multi-service operations. Look elsewhere if a single-seat free setup is not enough and per-user pricing is a concern, or if the business needs formal ISO 27001 certification now rather than an audit in progress.