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MedSiteAI

What it is

MedSiteAI is a healthcare platform for medical practices that connects practice websites, reception, charting, claims, booking, payments and clinical AI. Its custom, managed websites can include local SEO pages and an AI chatbot. MedReceptionist answers calls around the clock, triages callers, books and confirms appointments, sends texts, and can transfer urgent calls to staff. The AI scribe converts encounter audio into SOAP notes, x-ray reports, narratives and billing codes for provider review and EHR export. MedSiteAI Charts brings together a calendar, patient charts, the scribe, insurance eligibility and claims. The mobile app offers scribing, a voice agent, tap-to-pay, bookings and reviews on iOS and Android; web access is also available. The integrations directory lists more than 70 EHR and practice-management workflows, though methods and data permissions vary by vendor. Plans start at $399 a month, with a 14-day trial, no setup fee and cancellation anytime. The maker describes support for more than 50 specialties.

For and against

For

  • AI receptionist handles calls 24/7 and can transfer urgent calls.
  • Scribe creates notes, reports and billing codes for review.
  • Mobile app includes scribe, bookings and tap-to-pay.
  • Integration directory lists 70+ EHR and practice workflows.

Against

  • No free plan is listed.
  • Plans start at $399 a month.
  • Integration data access and write permissions vary by vendor.
  • 500 SMS credits per month are included.

The verdict

MedSiteAI combines practice-facing websites and communications with charting, claims and clinical AI. Practices should account for the monthly plan cost and vendor-specific integration permissions when considering it.

Who it suits

MedSiteAI is aimed at medical practices, including practices across specialties such as dental and fertility. Its bundled website, communication, charting and claims tools may suit practices seeking those workflows in one platform.

Plans and prices

Growth

$399a month

Custom managed website · online booking and kiosk check-in · AI chatbot and review management · local SEO and managed content

Practice Complete

$599a month

Everything in Growth · voice and text receptionist · AI medical scribe · patient portal and secure intake

Practice Ultimate

$799a month

Everything in Practice Complete · unlimited locations · expanded messaging and AI capacity · white-label controls

Practice Elite

$1,199a month

Everything in Practice Ultimate · full voice, text, and scheduling suite · custom system connections · advanced clinical and revenue workflows

Every plan, in full

On the record

AI receptionist
MedReceptionist answers calls 24/7, triages, books, confirms, texts, and can hand urgent calls to staff.medsiteai.com · read 7 Oct 2026
Charts EHR
MedSiteAI Charts combines a calendar, patient charts, AI scribe, insurance eligibility, and claims.medsiteai.com · read 7 Oct 2026
Custom websites
It offers custom-designed, managed practice websites with local SEO pages and an AI website chatbot.medsiteai.com · read 7 Oct 2026
Integration limits
The maker says connections may use native APIs, FHIR or HL7, exports, or staff-confirmed handoffs, and that data access and write permissions vary by vendor.medsiteai.com · read 7 Oct 2026
Integrations
The integrations directory lists 70+ EHR and practice-management workflows, including Epic, Cerner, athenahealth, DrChrono, ChiroTouch, Jane App, Dentrix, Stripe, Square, Google Calendar, and Outlook.medsiteai.com · read 7 Oct 2026
Intended customers
The maker positions the platform for medical practices and describes support for more than 50 specialties, from dental to fertility.medsiteai.com · read 7 Oct 2026
Medical scribe
The AI scribe turns encounter audio into SOAP notes, x-ray reports, narratives, and billing codes for provider review and EHR export.medsiteai.com · read 7 Oct 2026
Mobile app
The mobile app offers scribe, voice agent, tap-to-pay, bookings, and reviews on iOS and Android.medsiteai.com · read 7 Oct 2026
Product
MedSiteAI describes itself as an all-in-one healthcare platform connecting practice websites, AI reception, charting, claims, booking, payments, and clinical AI.medsiteai.com · read 7 Oct 2026
Security
The security page states AES-256 encryption at rest, TLS 1.3 in transit, role-based permissions, administrative MFA, audit trails, and a BAA before PHI is used.medsiteai.com · read 7 Oct 2026
Setup and cancellation
Public plans have no setup fee and can be canceled anytime.medsiteai.com · read 7 Oct 2026
Support
Existing customers can contact support through the dashboard or by email, and the maker instructs customers not to send PHI by email.medsiteai.com · read 7 Oct 2026

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