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MedSiteAI
What it is
MedSiteAI is a healthcare platform for medical practices that connects practice websites, reception, charting, claims, booking, payments and clinical AI. Its custom, managed websites can include local SEO pages and an AI chatbot. MedReceptionist answers calls around the clock, triages callers, books and confirms appointments, sends texts, and can transfer urgent calls to staff. The AI scribe converts encounter audio into SOAP notes, x-ray reports, narratives and billing codes for provider review and EHR export. MedSiteAI Charts brings together a calendar, patient charts, the scribe, insurance eligibility and claims. The mobile app offers scribing, a voice agent, tap-to-pay, bookings and reviews on iOS and Android; web access is also available. The integrations directory lists more than 70 EHR and practice-management workflows, though methods and data permissions vary by vendor. Plans start at $399 a month, with a 14-day trial, no setup fee and cancellation anytime. The maker describes support for more than 50 specialties.
For and against
For
- AI receptionist handles calls 24/7 and can transfer urgent calls.
- Scribe creates notes, reports and billing codes for review.
- Mobile app includes scribe, bookings and tap-to-pay.
- Integration directory lists 70+ EHR and practice workflows.
Against
- No free plan is listed.
- Plans start at $399 a month.
- Integration data access and write permissions vary by vendor.
- 500 SMS credits per month are included.
The verdict
MedSiteAI combines practice-facing websites and communications with charting, claims and clinical AI. Practices should account for the monthly plan cost and vendor-specific integration permissions when considering it.
Who it suits
MedSiteAI is aimed at medical practices, including practices across specialties such as dental and fertility. Its bundled website, communication, charting and claims tools may suit practices seeking those workflows in one platform.
Plans and prices
Growth
Custom managed website · online booking and kiosk check-in · AI chatbot and review management · local SEO and managed content
Read 7 Oct 2026 · medsiteai.com
Practice Complete
Everything in Growth · voice and text receptionist · AI medical scribe · patient portal and secure intake
Read 7 Oct 2026 · medsiteai.com
Practice Ultimate
Everything in Practice Complete · unlimited locations · expanded messaging and AI capacity · white-label controls
Read 7 Oct 2026 · medsiteai.com
Practice Elite
Everything in Practice Ultimate · full voice, text, and scheduling suite · custom system connections · advanced clinical and revenue workflows
Read 7 Oct 2026 · medsiteai.com
On the record
- AI receptionist
- MedReceptionist answers calls 24/7, triages, books, confirms, texts, and can hand urgent calls to staff.medsiteai.com · read 7 Oct 2026
- Charts EHR
- MedSiteAI Charts combines a calendar, patient charts, AI scribe, insurance eligibility, and claims.medsiteai.com · read 7 Oct 2026
- Custom websites
- It offers custom-designed, managed practice websites with local SEO pages and an AI website chatbot.medsiteai.com · read 7 Oct 2026
- Integration limits
- The maker says connections may use native APIs, FHIR or HL7, exports, or staff-confirmed handoffs, and that data access and write permissions vary by vendor.medsiteai.com · read 7 Oct 2026
- Integrations
- The integrations directory lists 70+ EHR and practice-management workflows, including Epic, Cerner, athenahealth, DrChrono, ChiroTouch, Jane App, Dentrix, Stripe, Square, Google Calendar, and Outlook.medsiteai.com · read 7 Oct 2026
- Intended customers
- The maker positions the platform for medical practices and describes support for more than 50 specialties, from dental to fertility.medsiteai.com · read 7 Oct 2026
- Medical scribe
- The AI scribe turns encounter audio into SOAP notes, x-ray reports, narratives, and billing codes for provider review and EHR export.medsiteai.com · read 7 Oct 2026
- Mobile app
- The mobile app offers scribe, voice agent, tap-to-pay, bookings, and reviews on iOS and Android.medsiteai.com · read 7 Oct 2026
- Product
- MedSiteAI describes itself as an all-in-one healthcare platform connecting practice websites, AI reception, charting, claims, booking, payments, and clinical AI.medsiteai.com · read 7 Oct 2026
- Security
- The security page states AES-256 encryption at rest, TLS 1.3 in transit, role-based permissions, administrative MFA, audit trails, and a BAA before PHI is used.medsiteai.com · read 7 Oct 2026
- Setup and cancellation
- Public plans have no setup fee and can be canceled anytime.medsiteai.com · read 7 Oct 2026
- Support
- Existing customers can contact support through the dashboard or by email, and the maker instructs customers not to send PHI by email.medsiteai.com · read 7 Oct 2026