Remindlo
What it is
Remindlo sends customers SMS reminders before booked visits and when a service is due again. It is aimed at owner-run and small-team service businesses whose customers return on a cycle, including garages, dental practices, salons, vets, and trades. After visits, it can send thank-you notes, review requests, and win-back messages.
Remindlo connects to Google Calendar, Outlook, and iCloud, turning bookings into contacts with reminders. It can also scan a photo of a paper diary to extract names, dates, and phone numbers. Its AI name recognition leaves a name blank when it cannot identify one in a calendar entry. Customers can confirm or reschedule by text, and opt-outs are removed automatically. Integrations also include scheduling services, Google Sheets, Zapier, and Claude AI. A REST API supports contacts and campaigns; webhooks provide delivery notifications with signed payloads and automatic retries. The free plan includes 10 SMS monthly and limited email sending. Paid plans start at £19/mo. Unused SMS remain on active paid plans, but free users cannot buy top-ups.
For and against
For
- Sends reminders before visits and when service is due again.
- Supports post-visit thank-you, review, and win-back messages.
- Customers can confirm or reschedule by text.
- Free plan includes 10 SMS monthly.
- Unused SMS remain on an active paid plan.
Against
- Free plan has limited email sending.
- Free users cannot buy SMS top-ups.
- Long messages count as multiple SMS segments.
The verdict
Remindlo combines appointment reminders with follow-up messages and two-way SMS for recurring service businesses. Its free plan includes 10 SMS monthly; businesses needing more can choose paid plans starting at £19/mo.
Who it suits
It is designed for owner-run and small-team service businesses with repeat visits, such as garages, dental practices, salons, vets, and trades. Businesses that use compatible calendars or paper diaries can turn those bookings into reminders.
Plans and prices
Free
10 SMS monthly · limited email sending · email support
Read 30 Sep 2026 · remindlo.co.uk
Starter
75 SMS monthly · unlimited emails · SMS Message API · basic analytics
Read 30 Sep 2026 · remindlo.co.uk
Standard
250 SMS monthly · unlimited emails · SMS Message API · advanced analytics
Read 30 Sep 2026 · remindlo.co.uk
On the record
- After-visit messages
- It can send thank-you notes, review requests, and win-back messages after visits.remindlo.co.uk · read 30 Sep 2026
- AI name recognition
- An AI model reads a customer’s name from a calendar entry and leaves it blank when it cannot identify one.remindlo.co.uk · read 30 Sep 2026
- API and webhooks
- Its REST API supports contacts and campaigns, and webhooks provide delivery notifications with signed payloads and automatic retries.remindlo.co.uk · read 30 Sep 2026
- Calendar sync
- It connects to Google Calendar, Outlook, and iCloud and turns bookings into contacts with reminders.remindlo.co.uk · read 30 Sep 2026
- Data use
- The privacy policy says customer data is processed to provide reminders and is not sold, rented, or shared with third parties for marketing.remindlo.co.uk · read 30 Sep 2026
- Integrations
- The integrations page lists Google Calendar, Outlook, iCloud, Calendly, Cal.com, Acuity Scheduling, Square Appointments, Google Sheets, Zapier, and Claude AI.remindlo.co.uk · read 30 Sep 2026
- Intended users
- Remindlo is aimed at owner-run and small-team service businesses whose customers return on a cycle, including garages, dental practices, salons, vets, and trades.remindlo.co.uk · read 30 Sep 2026
- Paper diary scanning
- Remindlo can scan a photo of a paper diary and extract names, dates, and phone numbers to create reminders.remindlo.co.uk · read 30 Sep 2026
- Security and privacy
- The privacy policy says data is encrypted in transit and at rest and protected with access controls, regular security assessments, and secure infrastructure.remindlo.co.uk · read 30 Sep 2026
- SMS limits
- Unused SMS remain on an account while its paid plan is active; the free plan cannot buy top-ups, and long messages count as multiple segments.remindlo.co.uk · read 30 Sep 2026
- Support
- The About page lists support by email at [email protected] with a reply within 24 hours.remindlo.co.uk · read 30 Sep 2026
- Two-way SMS
- Customers can confirm or reschedule by text, and opt-outs are removed from the list automatically.remindlo.co.uk · read 30 Sep 2026
- What it does
- Remindlo sends customers SMS reminders before booked visits and when a service is due again.remindlo.co.uk · read 30 Sep 2026
