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AppointmentReminders.com
Denver, Colorado, United States
What it is
AppointmentReminders.com sends appointment reminders by text, phone call, and email to help businesses reduce missed appointments. Customers can respond to text reminders, and each reminder can include up to three messages. Businesses can set message content and timing, select response options, and have failed text messages sent by phone call instead. The service works with Google Calendar and accepts Excel or CSV uploads; advanced connections to EMR and scheduling systems are also available. Its API can upload customer and appointment details and return reminder results and responses, with access listed for Small Business and Premium accounts. A Google Calendar extension sends reminders through calls, texts, and email. Plans include a free option and a 30-day trial. Paid plans range from Express at $11.95 a month for 100 reminders to Premium at $119.95 a month for 1,700 reminders; Premium adds reminders at 7 cents each. Monthly reminders do not carry forward, and each 160-character text block counts as one reminder.
For and against
For
- Sends reminders by text, phone, and email
- Customers can reply to text reminders
- Failed texts can roll over to calls
- Works with Google Calendar, Excel, and CSV
- Free plan and 30-day trial available
Against
- Unused monthly reminders do not roll over
- Each 160-character text block counts as one reminder
- HIPAA compliance is a paid add-on
- Premium charges 7 cents per extra reminder
The verdict
AppointmentReminders.com combines appointment messaging, customer replies, and scheduling-system connections. Check the monthly reminder allowance and text-block counting rules against your expected usage.
Who it suits
It suits healthcare practices and other service, professional, and home-based businesses that want to automate appointment reminders. Businesses needing EMR or scheduling-system connections can consider the integration service add-on.
Plans and prices
Express
100 reminders/month · no more than 100 reminders · optional HIPAA compliance and integration service cost extra
Read 30 Sep 2026 · appointmentreminders.com
Personal
400 reminders/month · optional HIPAA compliance and integration service cost extra
Read 30 Sep 2026 · appointmentreminders.com
HIPAA Compliance add-on
Add-on to Premium accounts
Read 30 Sep 2026 · appointmentreminders.com
Small Business
900 reminders/month · optional HIPAA compliance and integration service cost extra
Read 30 Sep 2026 · appointmentreminders.com
Integration Service add-on
Add-on to Premium accounts · connects to EMR or parses nonstandard files
Read 30 Sep 2026 · appointmentreminders.com
Premium
1,700 reminders/month · additional reminders 7 cents each · optional HIPAA compliance and integration service cost extra
Read 30 Sep 2026 · appointmentreminders.com
On the record
- API
- The API can upload customer and appointment information and retrieve reminder results and responses; the site says it is available with Small Business or Premium accounts.appointmentreminders.com · read 30 Sep 2026
- Browser extension
- The Google Calendar Sync Extension sends call, text, and email reminders from Google Calendar.appointmentreminders.com · read 30 Sep 2026
- Call fallback
- Failed text messages can roll over to calls.appointmentreminders.com · read 30 Sep 2026
- Customization
- Users can customize reminder content and timing and choose response options for messages.appointmentreminders.com · read 30 Sep 2026
- Data location
- The company says customer data is stored in the United States.appointmentreminders.com · read 30 Sep 2026
- HIPAA option
- The paid HIPAA add-on includes U.S. HIPAA-compliant data centers, a signed BAA, and data deletion upon account cancellation.appointmentreminders.com · read 30 Sep 2026
- Integrations
- The service supports Google Calendar, Excel or CSV uploads, and advanced connections to EMR or scheduling systems.appointmentreminders.com · read 30 Sep 2026
- Limits
- Unused monthly reminders do not roll over, and each 160-character block of text counts as one reminder.appointmentreminders.com · read 30 Sep 2026
- Messaging
- Customers can reply to texts, and the service supports up to three messages per reminder.appointmentreminders.com · read 30 Sep 2026
- Purpose
- The cloud-based service automatically sends appointment reminders by text, phone call, and email to help businesses reduce no-shows.appointmentreminders.com · read 30 Sep 2026
- Support
- The company says it helps customers set up their company during the 30-day trial.appointmentreminders.com · read 30 Sep 2026
- Supported customers
- The company describes serving healthcare and medical practices as well as home-based, professional, and service businesses.appointmentreminders.com · read 30 Sep 2026
- Terms
- The company says there are no contracts or setup fees and customers can cancel at any time.appointmentreminders.com · read 30 Sep 2026
