Rivvi
What it is
Rivvi is a web-based AI workspace for healthcare organizations. It answers questions using team files and connected sources, keeps organization memory, and performs tasks that teams approve. Uploaded spreadsheets of up to 50MB can be analyzed in Data, with reports, charts, and lists drafted from the results; documents and PDFs can be added in chat. Paid plans add calls, texts, and website chat, including transfer to a person. Listed integrations include Microsoft 365, Google Workspace, HubSpot, Smartsheet, Birdeye, Paylocity, and LeadingReach, along with 23 clinical and research sources. Rivvi does not write to EHRs, but users can export EHR lists and upload them. It states that HIPAA safeguards, SOC 2 Type II, encrypted storage, role-based permissions, MFA, approval checks, and PHI action logs support its governance. Chat follows the user’s language, while voice supports Spanish and 30 additional languages. A free plan supports up to three people and 500MB of data; paid access starts from $799/mo with a 14-day trial.
For and against
For
- Analyzes spreadsheets up to 50MB
- Connects listed business and clinical sources
- Includes calls, texts, and website chat
- Provides HIPAA safeguards and PHI logs
- Offers a free plan for three people
Against
- Does not write directly to EHRs
- Paid access starts from $799/mo
- Free plan is limited to 500MB
- Enterprise pricing uses a negotiated rate
The verdict
Rivvi combines healthcare-focused file analysis, connected-source questions, outreach channels, and governed task execution. Its EHR limitation and paid-plan thresholds matter when evaluating fit for a team.
Who it suits
Rivvi suits healthcare teams in primary care, specialty care, behavioral health, insurance, and related fields. It is aimed at process and outreach work involving organizational files, connected systems, and approved tasks.
Plans and prices
Free
Up to 3 people · 500MB of data · no card needed · workspace chat and files
Read 8 Oct 2026 · rivvi.ai
Team
Minimum 5 seats · 3GB of data · 5 conversations at once · conversation credits pay as you go
Read 8 Oct 2026 · rivvi.ai
Business
Minimum 10 seats · 10GB of data · 15 conversations at once · 15% more credits per block
Read 8 Oct 2026 · rivvi.ai
Enterprise
Custom seats and terms · volume commitment
Read 8 Oct 2026 · rivvi.ai
On the record
- Access controls
- The security page says MFA is enforced per organization, sharing defaults to Only you, and permissions are role-based.rivvi.ai · read 8 Oct 2026
- Analysis
- The workspace can analyze uploaded spreadsheets and draft reports, charts, and lists from the data.rivvi.ai · read 8 Oct 2026
- Audience
- Rivvi presents the workspace for healthcare teams across primary care, value-based care, specialty care, urgent care, pharmacy, behavioral health, life sciences, and insurance brokers.rivvi.ai · read 8 Oct 2026
- Clinical guardrails
- Rivvi says its agents do not diagnose, prescribe, or override clinical judgment and escalate crisis signals to a designated person.rivvi.ai · read 8 Oct 2026
- Data handling
- Rivvi says PHI remains within HIPAA-eligible infrastructure, data is encrypted at rest with AWS KMS in us-east-2 (Ohio), and customer data does not train other models.rivvi.ai · read 8 Oct 2026
- EHR limitation
- Rivvi says it does not write to EHRs; users can export EHR lists and upload them instead.rivvi.ai · read 8 Oct 2026
- File limits
- Spreadsheets up to 50MB can be uploaded in Data, while documents and PDFs can be added in chat.rivvi.ai · read 8 Oct 2026
- Governance
- Rivvi says its TRACE server checks every call, organizations can only tighten approval levels, and agent actions that touch PHI are logged with who, what, and when.rivvi.ai · read 8 Oct 2026
- Integrations
- Listed account integrations include Microsoft 365, Google Workspace, HubSpot, Smartsheet, Birdeye, Paylocity, and LeadingReach; the page also lists 23 clinical and research sources.rivvi.ai · read 8 Oct 2026
- Languages
- The product answers chat in the language used by the user and its voice supports Spanish and 30 more languages.rivvi.ai · read 8 Oct 2026
- Outreach
- Paid plans include calls, texts, and website chat, with a person available as a call transfer.rivvi.ai · read 8 Oct 2026
- Product
- Rivvi describes itself as an AI workspace for healthcare organizations that can answer questions from team files and connected sources, retain organization memory, and perform approved tasks.rivvi.ai · read 8 Oct 2026
- Security
- Rivvi states it has SOC 2 Type II and HIPAA safeguards, and that the BAA is e-signed in the app before patient data moves.rivvi.ai · read 8 Oct 2026
- Support
- The integrations page lists [email protected] for questions, and the security page lists [email protected] for security reports and questionnaires.rivvi.ai · read 8 Oct 2026
