Best Oracle Service Alternatives in 2026
Updated
20 apps from help desk software ranked against Oracle Service on the same published basis.
- 1Oracle Service vs Vtiger Help Desk
- 2Oracle Service vs Desk365
- 3Oracle Service vs Chatwoot
- 4Oracle Service vs Intercom
- 5Oracle Service vs Kustomer
- 6Oracle Service vs Freshdesk
- 7Oracle Service vs DevRev
- 8Oracle Service vs Zoho Desk
- 9Oracle Service vs Help Scout
- 10Oracle Service vs Jitbit Helpdesk
- 11Oracle Service vs Whelp
- 12Oracle Service vs LiveAgent
- 13Oracle Service vs Vision Helpdesk
- 14Oracle Service vs Re:amaze
- 15Oracle Service vs Comm100 Contact Center
- 16Oracle Service vs Sugester
- 17Oracle Service vs Deskero
- 18Oracle Service vs Gist
- 19Oracle Service vs Zammad
- 20Oracle Service vs FreeScout
Oracle Service alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Vtiger Help Desk | 9.6 | Free plan | $12/mo | Android, API, iOS |
| 2 | Desk365 | 9.5 | Free plan | $12/mo | Android, API, iOS, Web |
| 3 | Chatwoot | 9.4 | Free plan | $19/mo | Android, API, iOS, Linux, self-hosted, Web |
| 4 | Intercom | 8.6 | No | $19/mo | Android, iOS, Web |
| 5 | Kustomer | 8.5 | No | — | Android, API, iOS, Web |
| 6 | Freshdesk | 8.2 | Free plan | $19/mo | API |
| 7 | DevRev | 8.2 | No | — | Web, iOS, Android |
| 8 | Zoho Desk | 8.0 | Free plan | ₹420/mo | API |
| 9 | Help Scout | 8.0 | Free plan | $25/mo | API |
| 10 | Jitbit Helpdesk | 8.0 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 11 | Whelp | 7.9 | Free plan | $29/mo | Android, iOS, self-hosted, Web |
| 12 | LiveAgent | 7.7 | No | $15/mo | API |
| 13 | Vision Helpdesk | 7.7 | No | $8/mo | Web, Windows, Linux, iOS, Android |
| 14 | Re:amaze | 7.6 | No | $29/mo | Web, iOS, Android |
| 15 | Comm100 Contact Center | 7.6 | No | $27/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 16 | Sugester | 7.6 | Free plan | $12/mo | Android, API, iOS, self-hosted, Web |
| 17 | Deskero | 7.5 | Free plan | $9/mo | API |
| 18 | Gist | 7.4 | Free plan | Free | Web, iOS, Android |
| 19 | Zammad | 7.3 | No | — | API |
| 20 | FreeScout | 7.3 | Free plan | Free | API |
Make your app an alternative to Oracle Service
See the priceThe sponsored alternative slot on this page is labelled and never changes the order above.
Questions about Oracle Service alternatives
What is the best alternative to Oracle Service?
Vtiger Help Desk, number 1 in help desk software with a score of 9.6 out of 10. The others here: Desk365, Chatwoot, Intercom and 16 more.
What is the best free alternative to Oracle Service?
Vtiger Help Desk is the best-ranked alternative with a free plan. 11 of the 20 alternatives here publish a free plan on their own pricing pages.
Is there an open-source alternative to Oracle Service?
Yes: Chatwoot.
How are these alternatives ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation. Paid placements never change a rank.