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On the recordRead 21 Oct 202646 facts
8x8 Meet
8x8 Meet · Campbell, California, United States · founded 1987
Plans and prices
Free
Free
500 participants
Read 20 Sep 2026 · docs.8x8.com
X2
$24a month
99.999% uptime · business SMS/MMS · Microsoft Teams and Slack integrations · team messaging
Read 21 Oct 2026 · capterra.com
X4
$44a month
8x8 Frontdesk · monitor, whisper and barge · supervisor analytics · unlimited calling to 48 countries
Read 21 Oct 2026 · capterra.com
X6
$85a month
call recording · chat · CRM · journey mapping
Read 21 Oct 2026 · capterra.com
X7
$110a month
chat · co-browse · email · SMS
Read 21 Oct 2026 · capterra.com
X8
$140a month
quality management · real-time multi-screen monitoring · screen recording · speech analytics
Read 21 Oct 2026 · capterra.com
Current 8x8 Work packages
Priced on request
mix-and-match unified communications, contact center, communications APIs and Microsoft Teams offerings
Read 21 Oct 2026 · 8x8.com
On the record
- Availability commitment
- 8x8 advertises a financially backed 99.999% end-to-end uptime SLA for its UCaaS and CCaaS platform.8x8.com · read 21 Oct 2026
- Breakout rooms
- Yes8x8.com · read 20 Sep 2026
- Calendar add-ons
- Standalone-user instructions provide a free Chrome extension for Google Calendar and a Microsoft AppSource add-in for Office 365.docs-alt.8x8.com · read 21 Oct 2026
- Calendar integration
- 8x8 documents Google Calendar and Microsoft 365/Outlook calendar synchronization for scheduling and joining meetings.help.8x8.com · read 21 Oct 2026
- Company founding
- Gartner lists 8x8 as founded in 1987.gartner.com · read 21 Oct 2026
- Company headquarters and size
- LinkedIn lists headquarters in Campbell, California and 1,001–5,000 employees.linkedin.com · read 21 Oct 2026
- Company legal name
- The maker is 8x8, Inc., a public company.linkedin.com · read 21 Oct 2026
- Compliance claims
- The feature catalog states SOC 2 Type 2, ISO 27001:2022, ISO 27017:2015, PCI-DSS 4.0, HITRUST, HIPAA mapping and NIST alignment.8x8.com · read 21 Oct 2026
- Content sharing
- The product supports screen and application sharing, file sharing, recordings, whiteboarding, polls, reactions and breakout rooms.8x8.com · read 21 Oct 2026
- CRM integrations
- Official feature documentation lists Salesforce, Microsoft Dynamics 365, Zendesk, NetSuite, Zoho, HubSpot, ServiceNow, Freshdesk and Bullhorn integrations.8x8.com · read 21 Oct 2026
- Developer APIs
- The public 8x8 Connect developer portal provides API references and guides for SMS, business messaging, verification, voice callflows and voice messaging, with an API key obtained after signup.developer.8x8.com · read 21 Oct 2026
- Device handoff
- The mobile, desktop and web apps can detect an active meeting and let users flip it between devices.help.8x8.com · read 21 Oct 2026
- Documentation and support
- 8x8 publishes a searchable help center with meeting, installation, calendar and release documentation and links to support, community and training resources.help.8x8.com · read 21 Oct 2026
- Key integrations
- Google Calendar,Microsoft Office 365,YouTube8x8.com · read 20 Sep 2026
- Licence and hosting
- The reviewed documentation describes a hosted 8x8 service and does not publish an open-source licence or self-hosting package.developer.8x8.com · read 21 Oct 2026
- Limit: pricing transparency and value
- Independent pricing pages say current pricing is contact-sales and reviewers note that plans can be expensive versus competitors or add costs for some features.capterra.com · read 21 Oct 2026
- Limit: support responsiveness
- G2 review analysis repeatedly reports slow or poor customer-support responses during troubleshooting and configuration.g2.com · read 21 Oct 2026
- Limit: technical performance
- G2 reviewers report lagging apps and login problems, while GetApp reviews include complaints about delayed or inaudible calls.g2.com · read 21 Oct 2026
