VSee

VSee provides configurable telehealth software and workflows for healthcare organizations and clinicians. It supports visits by video, phone, or chat, either live or asynchronously, with options such as screen sharing, group calls, and file transfer. For remote exams, it supports plug-and-play devices including stethoscopes, otoscopes, dermascopes, ultrasound, and EKG equipment. Remote patient monitoring can use Bluetooth and cellular medical devices, with threshold alerts and escalation to video visits. Enterprise integrations include Epic, Oracle Health (Cerner), Athenahealth, NextGen, and PointClickCare; VSee also describes EHR video launch, two-way scheduling, note exchange, and health information exchange access to records. APIs and SDKs provide components for patient mobile and web apps. VSee lists encryption, MFA and SSO options, and SOC 2 certification. Clinic plans include a Business Associate Agreement, but Free VSee Messenger does not. A free plan is available, and paid plans start at $29 a month per provider. Platforms include Android, iOS, Linux, macOS, web, and Windows.

VSee covers virtual visits, connected remote exams, and patient monitoring, with integrations and APIs for broader workflows. Plan requirements matter: multiple providers need Premium or Enterprise, and the free Messenger plan lacks a BAA.

VSee is intended for healthcare organizations and clinicians seeking configurable virtual visits, remote exams, or patient monitoring. Enterprise integrations and APIs may suit organizations connecting telehealth workflows with other systems.

VSee is configurable telehealth software for healthcare organizations and clinicians. It is best suited to care teams that need clinical workflows beyond a video call, especially remote exams, patient monitoring, or EMR connections. Its breadth is compelling, but its separate plan families and provider requirements call for careful selection.

Overview

VSee combines video, phone, chat, group calls, file transfer, and asynchronous visits with options for connected exams and remote patient monitoring. That clinical range makes it a better fit for healthcare workflows than a general meeting service. The trade-off is that Clinic, Messenger, and Device Streaming plans package capabilities differently, so the lowest advertised price is not a reliable guide to the cost of a complete care workflow.

Founded in 2008, VSee says it grew out of Stanford University's Human Computer Interaction and Computer Graphics labs. The company describes the product as an enterprise healthcare transformation tool and says it serves more than 1,000 clients.

Key features

Visits, exams, and monitoring

Visits can be synchronous or asynchronous and use video, phone, chat, screen sharing, group calls, and file transfer. That combination can support more than a basic appointment, though VSee recommends keeping group sessions to 30 participants or fewer. For remote exams, it supports plug-and-play stethoscopes, otoscopes, dermascopes, ultrasound, and EKG devices. Remote monitoring adds Bluetooth and cellular medical devices, customizable threshold alerts, and escalation to video visits—useful when a care program needs a path from a device reading to clinician follow-up.

Clinical connections and security

Enterprise integrations include Epic, Oracle Health (Cerner), Athenahealth, NextGen, and PointClickCare. VSee also describes EHR video launch, two-way scheduling, note exchange, and access to records from other systems through health information exchange. These connections make the platform more relevant to established clinical operations, while the Enterprise plan is the one that names RPM and device integration.

VSee describes 256-bit AES or DTLS 1.2+ encryption, MFA and SSO options, and SOC 2 certification with third-party testing and audits. Clinic plans include a Business Associate Agreement (BAA); Free VSee Messenger does not. That distinction matters: the free Messenger tier should not be treated as the HIPAA-covered option.

Pricing

VSee uses a freemium model, but its prices cover several distinct products. Clinic prices are per provider, while Device Streaming is per account.

Free includes knowledge-base and email support; Premium adds live chat and phone support. A free trial is offered. VSee describes Clinic plans as including a BAA, but Free VSee Messenger is expressly excluded, so buyers should distinguish the Clinic free tier from Messenger before choosing a no-cost option.

Platforms

VSee supports web, Windows, macOS, Linux, iOS, and Android, and offers APIs. The API and SDK building blocks are intended for low-code creation of patient mobile and web apps, making VSee relevant to organizations that want to build around its telehealth workflows rather than use only a standalone application.

Who it's for

VSee makes the most sense for clinics and healthcare organizations that need connected exams, remote monitoring, clinical-system integrations, or configurable patient workflows. A solo provider can start with a one-provider plan, while a multi-provider operation should budget for Premium or Enterprise. It is less suitable for a buyer seeking only an uncomplicated general-purpose meeting tool or for anyone assuming the free Messenger plan includes a BAA.

Pros and cons

• Pros: Combines virtual visits with support for medical peripherals and Bluetooth or cellular monitoring devices, giving care teams options beyond video appointments.
• Pros: Enterprise connections cover major EMRs and support described workflows such as video launch, scheduling, and note exchange.
• Pros: Multiple platforms and APIs/SDKs support both ready-to-use access and custom patient apps.
• Cons: Multiple providers and schedulers require Premium or Enterprise, limiting the usefulness of the free and lower-cost Clinic tiers for teams.
• Cons: Premium adds a $200 one-time setup fee, and Enterprise uses custom pricing, complicating budget comparisons.
• Cons: Free VSee Messenger is capped at one screen share per day and has no BAA.

Alternatives

For a broader shortlist, compare Secure Video Conferencing Software and Video Conferencing Software.

• Microsoft Teams is a reasonable alternative when general-purpose meetings and its free tier's 100 participants, 60-minute group meetings, and 5 GB cloud storage matter more than VSee's healthcare-specific workflows.
• OpenTalk may suit buyers who prioritize open-source software with auditable code and free community use.
• Webex App is worth considering for free meetings capped at 40 minutes and 100 attendees.
• Apache OpenMeetings is a free option for readers looking for a self-hosted conferencing alternative.
• Doxy.me is an alternative for providers who are starting out, use telehealth infrequently, or cannot take on another cost.
• Jitsi Meet is another free alternative.
• Proton Meet is an alternative whose apps Proton says are fully open source for independent auditing.
• TrueConf is another freemium alternative.

Verdict

Choose VSee if your care team needs virtual visits tied to remote exams, device monitoring, or established clinical systems; its healthcare-specific breadth is the main reason to choose it. Look elsewhere if you need only straightforward conferencing, or if multi-provider pricing and plan distinctions outweigh those clinical capabilities.