LeadSimple

LeadSimple is a web-based operations platform for residential property management businesses. Its CRM captures and routes leads, offers stage playbooks and revenue forecasting, and can start owner onboarding after a deal is won. Phone + Inbox brings calls, texts, and email into a shared timeline, with queues, routing, recording, and missed-call auto-replies. Integrations named by LeadSimple include AppFolio, Buildium, Rentvine, Propertyware, Rent Manager, and Zapier for property-data syncing and workflow automation. Native iOS and Android apps are available, currently geared toward Phone + Inbox users; the web app is mobile optimized. Account administrators can enable REST API access for third-party connections, custom integrations, workflow automation, and programmatic account-data access. The listed starting price is $99/mo (annual), and a 14-day trial is offered; there is no free plan. Platform calling and texting are unlimited within its fair use policy, but that plan has a $500 minimum and annual contract. LeadSimple says its services are not intended to meet HIPAA obligations.

LeadSimple pairs property-management lead workflows with shared communications and integrations. Its trial offers a way to evaluate the service, while plan terms and the HIPAA limitation are important considerations.

LeadSimple is aimed at SMBs in residential property management. It may suit teams that need lead tracking, property-management integrations, and shared phone and inbox workflows.

LeadSimple is a property-management CRM and operations platform for residential property teams. It suits operators who want lead handling, communications, and property workflows connected in one system. Its specialized workflows are a clear advantage, but per-user and per-door charges, usage allowances, and contract minimums make plan fit essential.

Overview

The CRM captures and routes leads through stage playbooks, supports revenue forecasting, and can start owner onboarding after a deal closes. That focus fits property-management sales handoffs better than a general contact database; teams looking only for basic CRM tracking may not need its broader operational scope.

Phone + Inbox combines calls, texts, and email in a shared timeline, with queues, routing, recording, and missed-call auto-replies. Keeping conversations together can help staff preserve context across channels, though the value depends on whether the plan’s user and message allowances match the team.

Key features

Property workflows and integrations

LeadSimple names AppFolio, Buildium, Rentvine, Propertyware, Rent Manager, and Zapier among its integrations for syncing property-management data and automating workflows. The Operations plan adds branching logic, PMS auto-triggers, more than 15 templates, and escalation dashboards. Those tools are most relevant to teams standardizing recurring work; smaller operators with few repeatable processes may have less reason to pay for them.

Communications and access

Core includes a shared inbox, IVR phone menu, contact history, and iOS and Android apps. Pro adds ring groups, warm transfers, recording and reporting, plus defined voice-agent, call-minute, and SMS allowances. Native mobile apps are currently geared toward Phone + Inbox users; the mobile-optimized web app can also be accessed from a phone.

Account admins can enable REST API access to connect third-party tools, build custom integrations, automate workflows, and access account data programmatically. AI features are part of the product, and the Pro plan specifies 45 AI voice-agent minutes per user.

Pricing

LeadSimple is paid software with a 14-day free trial and no free plan. The plan structure spans per-user communications, per-user CRM, and per-door operations packages, so these prices are not directly interchangeable. Annual-billing prices and month-to-month rates differ on several plans.

• Phone + Inbox Core: $29 a month per user, billed $35 month-to-month. It includes a shared inbox, IVR phone menu, contact history, and mobile apps. It is the lower-cost communications option, but lacks Pro’s listed ring groups, warm transfers, recording and reporting, and higher usage allowances.
• Phone + Inbox Pro: $59 a month per user, billed $65 month-to-month. It includes 45 AI voice-agent minutes per user, 600 call minutes, 1,200 SMS per user, ring groups, warm transfers, recording, and reporting. The allowances matter for teams with heavier communications needs; teams exceeding them should assess fit before committing.
• CRM: $99 a month, billed $99 per month, with one user and one pipeline included; additional users cost $30 each. The month-to-month rate is $115. This is the direct fit for a small team focused on lead and pipeline workflows, but extra seats raise the bill.
• Operations: $1.35 per door per month, with a $200 minimum; month-to-month billing is $1.55 per door per month, also with a $200 minimum. It includes branching logic, PMS auto-triggers, 15+ templates, and escalation dashboards. The minimum makes it less suitable for very small portfolios.
• Platform: $2.99 per door per month, with a $500 minimum and annual contract; month-to-month billing is $3.49 per door per month. It combines CRM, Phone + Inbox Pro, Operations, Enhanced Maintenance, and AI Engine, with calling and texting unlimited within LeadSimple’s fair-use policy. The higher minimum and annual commitment suit larger operations seeking a broad package, not buyers looking to trial a low-cost per-door plan.

Platforms

LeadSimple is available on the web, iOS, and Android, with API access. The native mobile apps currently focus on Phone + Inbox, while the web app is mobile optimized. Its REST API is enabled by account admins for programmatic access and custom connections.

Who it's for

LeadSimple is aimed at SMBs in residential property management. It is particularly relevant to teams that need lead capture, leasing pipelines, contact history, SMS, and property-software syncing alongside operations and shared communications. Teams requiring HIPAA compliance should not use it for that purpose: the service is not intended to meet HIPAA obligations, and LeadSimple is not a HIPAA Business Associate.

LeadSimple says it uses commercially reasonable administrative, physical, and technical measures to protect customer data, and its privacy policy describes secure servers in controlled facilities. It also acknowledges that absolute security cannot be guaranteed. Support during a subscription term is provided under its standard support policies.

Pros and cons

• Pro: Property-specific lead stages, playbooks, forecasting, and owner-onboarding triggers connect sales activity to operational handoffs.
• Pro: AppFolio, Buildium, Rentvine, Propertyware, Rent Manager, and Zapier integrations can connect property data and workflow automation.
• Pro: The range from communications-only plans to an all-in per-door Platform package gives teams distinct ways to buy.
• Con: Per-user pricing, per-door minimums, and separate monthly rates can make total cost sensitive to team size and portfolio scale.
• Con: Pro has explicit call, SMS, and AI voice-agent allowances; Platform’s unlimited calling and texting remain subject to fair use.
• Con: Platform requires a $500 minimum and annual contract, a meaningful commitment for smaller operators.
• Con: Native mobile apps are currently geared toward Phone + Inbox users rather than the full operations experience.

Alternatives

For a wider starting point, browse Property Management CRM Software, Property Management Software, or CRM Software.

• Knock CRM is another paid option, available on iOS, web, and API.
• Kenlo Imob is a paid mobile option for Android and iOS, with plans listed for 2, 7, or 15 users.
• MagicDoor is a paid option with Android, iOS, web, and API access; its Advanced AI Assistant plan starts at 25 units with a one-year contract.
• Ayillo CRM offers a paid Core workspace at $49 a month including the first 5 units, plus a free trial and Android, iOS, and web access.
• Barefoot CRM is a paid option on Android, iOS, web, and API, with an Additional 50 Units plan priced at $300 a month.
• Funnel Leasing offers a Funnel Essentials plan with CRM, omnichannel communications, AI message suggestions, AI workflows, and online leasing.
• Letfold is a paid Android, iOS, and web option with a Starter plan at £29 a month for 50 properties, 5 staff users, and 1 branch.
• Property CRM offers paid residential lettings and property sales modules.

Verdict

Choose LeadSimple if you run a residential property-management team that wants leasing leads, owner handoffs, communications, and property workflows tied together. Its strongest case is the connection between a property-specific CRM and operational tools; look elsewhere if you need a free plan, HIPAA-compliant service, or a low-commitment option without per-user or minimum charges.