MagicDoor

MagicDoor is AI-enabled property management software combining leasing, maintenance, accounting, and tenant communication. Its Genie AI assistant uses portfolio records—including leases, transactions, maintenance requests, and uploaded documents—to answer questions in plain English. Maintenance AI reads request descriptions and photos, categorizes requests, scores urgency, and can surface a vendor for review. Leasing tools include online applications, tenant screening, AI-generated listings, listing syndication, renewals, and e-signing. Rent collection supports reminders, flexible payment schedules, ACH, credit cards, debit cards, and checks. Accounting features include trust accounting, owner statements and distributions, reports, bank connections, and audit trails. Mobile experiences are described for property managers, tenants, owners, and vendors. The MCP server connects with Claude, Cursor, or another compatible assistant through read-only connections included with a subscription. Plans start at $1.50 a month per unit, with pricing beginning at 25 units. Additional usage or service fees may apply, including ACH, transaction, messaging, and application fees.

MagicDoor brings management workflows and AI tools into a single platform, with support for managers, tenants, owners, and vendors. Consider the 25-unit pricing minimum and possible service fees when assessing fit.

MagicDoor is aimed at property managers, including self-managed landlords, management firms, and multi-portfolio operators. It may suit teams seeking leasing, maintenance, accounting, and tenant communication tools together.

MagicDoor is an AI-enabled property management platform that unifies leasing, maintenance, accounting, payments, and resident communication. It suits self-managed landlords, management companies, and operators with multiple portfolios who want one system for operational records and AI-assisted workflows. Its broad coverage is compelling, but the 25-unit starting point and possible transaction fees make scale and payment volume central to the buying decision.

Overview

MagicDoor brings property operations into a single workspace, with a tenant portal and mobile experiences for managers, tenants, owners, and vendors. The same APIs support its web and mobile products, while an MCP server connects to Claude, Cursor, or another compatible assistant; those connections are read-only and included with a subscription.

The platform combines day-to-day work with financial controls. OAuth connections sync transactions from trust, operating, and payroll accounts. Accounting includes trust accounting, owner statements and distributions, financial reports, bank connections, and audit trails. MagicDoor says it uses commercially reasonable security measures, but does not promise absolute security.

Key features

AI assistance and maintenance triage

Genie AI answers plain-English questions from leases, transactions, maintenance requests, and uploaded documents. That is useful when managers need an answer across a portfolio rather than a single record, although the plan's token allowance sets the practical ceiling on usage. Maintenance AI reads request descriptions and photos, categorizes work, scores urgency, and can surface a vendor for review. It helps prioritize incoming jobs, but a person still decides whether the suggested vendor is appropriate.

Leasing, payments, and accounting

Leasing tools cover online applications, tenant screening, AI-generated listings, listing syndication, renewals, and e-signing. TransUnion processes rental applications and may store application information, an important privacy consideration for screening workflows.

Residents can pay through the tenant portal by ACH, credit card, debit card, or check. Reminders, flexible payment schedules, and autopay support recurring collection. Owner disbursements connect the payment workflow to reporting and distributions, rather than leaving managers to reconcile those steps separately.

Integrations and support

The MCP connection is a useful option for teams already working in compatible AI tools, especially because it is read-only. Plans include dedicated onboarding, live training, and ongoing guidance, with email, chat, phone, and virtual house-call support channels.

Pricing

MagicDoor is paid software with subscription pricing beginning at 25 units. Additional usage or service fees may apply, including ACH, transaction, messaging, and rental-application fees; those charges can materially change the effective cost for high-volume portfolios.

• Advanced - AI Assistant (1-year contract): $1.50 per month, billed monthly under a one-year contract; pricing starts at 25 units.
• Advanced - AI Assistant: $1.50 per unit/month on the annual contract price, billed monthly; includes 500k Genie AI tokens per unit per month, starts at 25 units, and is positioned for portfolios under 50 units. It is the lower-cost choice, but has half the listed token allowance of Professional.
• Professional - AI Automation (1-year contract): $2.50 per month, billed monthly under a one-year contract; pricing starts at 25 units.
• Professional - AI Automation: $2.50 per unit/month on the annual contract price, billed monthly; includes 1M Genie AI tokens per unit per month, starts at 25 units, and targets 50 to 500-plus units. The higher allowance better fits heavier AI use and larger operations.
• Enterprise - AI Strategy: custom pricing for portfolios of 500-plus units.

There is no free plan. Smaller landlords below 25 units cannot use the published starting tiers, while larger owners should budget for per-unit charges and possible payment or messaging fees in addition to the subscription.

Platforms

MagicDoor supports Android, iOS, web, and API access. Its mobile experiences extend to property managers, tenants, owners, and vendors, rather than limiting mobile use to managers.

Who it's for

Choose MagicDoor if you manage at least 25 units and want leasing, maintenance, accounting, resident payments, and owner reporting in one platform. Professional is the more natural fit for 50 to 500-plus units or teams expecting substantial AI automation; Advanced suits smaller eligible portfolios with lighter AI demand. It is a poor fit for a landlord under the 25-unit minimum or anyone seeking a free tier.

Pros and cons

• Pro: Leasing, maintenance, accounting, payments, and communication share one system, reducing the need to stitch together separate property tools.
• Pro: Genie AI and Maintenance AI use portfolio records, photos, and request text to answer questions and prioritize work.
• Pro: Trust accounting, owner distributions, bank feeds, and audit trails support more controlled financial operations.
• Con: Subscription pricing starts at 25 units, excluding very small landlords from the published plans.
• Con: ACH, transaction, messaging, and rental-application fees may add costs beyond the subscription.
• Con: AI output is constrained by plan token allowances, and maintenance vendor suggestions still require human review.

Alternatives

For a broader CRM-focused comparison, see Property Management CRM Software. If leasing is your priority, compare Property Leasing Software; for collections, use Rent Payment Software. Maintenance-heavy teams should review Property Maintenance Software, while vendor coordination may favor Property Management Vendor Management Software. A public-facing site is the focus of Property Management Website Builder Software.

Knock CRM is a paid CRM available on API, iOS, and web. Kenlo Imob is a paid, Android-and-iOS option with plans for two, seven, or 15 users. LeadSimple adds a paid phone-and-inbox plan at $29.00 per month and offers a free trial. Ayillo CRM starts at $49.00 per month for a core workspace including five units and offers a free trial. Barefoot CRM charges $300.00 per month for an additional 50 units, with a 10% annual-payment discount. Funnel Leasing is a paid leasing platform with CRM, omnichannel communication, and AI workflows. Letfold offers paid Starter and Pro plans, including a 50-property Starter tier. Property CRM provides paid residential-lettings and property-sales modules with quoted pricing.

Verdict

MagicDoor is a strong choice for property managers who want one platform for financial controls, leasing, maintenance, resident payments, and AI-assisted operations, particularly at 25 units and above. Choose it for the integrated workflow and portfolio-aware AI; look elsewhere if your portfolio is smaller, if fee predictability matters more than breadth, or if you need a free plan.