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Funnel Leasing
Odessa, Florida, United States
What it is
Funnel Leasing is a front-office platform for multifamily property operators, connecting renter interactions and workflows from initial inquiry through renewal. Its renter-centric CRM manages prospects and residents and supports contact-center and omnichannel communications. Workflows can automate tour confirmations, lead re-engagement, move-in messages, surveys, and renewal follow-up through SMS, email, or agent tasks. Fenix includes AI agents for prospects, residents, and voice, as well as workflows, an assistant, a business analyst, performance scoring, and sentiment analysis. The mobile-first online leasing process collects identity, income, and background information, then can approve applications or route them for review. Resident tools include applications, screening, fraud tools, a portal and mobile app, payments, renewals, and move-in and move-out checklists. Funnel lists integrations including Yardi, Entrata, RealPage, and ResMan; its Yardi integration supports Voyager and RentCafe and syncs pricing and availability in real time for quoting. Funnel says it works with property management companies with more than 2,000 units. Funnel Intelligence starts at $3.70 per unit per month.
For and against
For
- CRM manages prospects and residents across channels.
- Workflows can automate leasing and renewal communications.
- Online leasing can approve applications or route them for review.
- Yardi integration syncs pricing and availability for quoting.
Against
- Funnel says it works with companies managing more than 2,000 units.
- Funnel Intelligence starts at $3.70 per unit per month.
- Typical initial property-wave implementation takes around 60 days.
The verdict
Funnel brings prospect and resident communications together with leasing workflows and resident tools. Its stated unit threshold and implementation timeline are important considerations for operators evaluating it.
Who it suits
Funnel Leasing is aimed at multifamily property management companies with more than 2,000 units. It may suit operators looking to connect leasing, resident services, and renter communications in one front-office platform.
Plans and prices
Funnel Intelligence
CRM · prospect AI · resident AI · voice AI
Read 15 Oct 2026 · funnelleasing.com
Funnel Essentials
renter-centric CRM · prospect and resident management · communications
Read 15 Oct 2026 · g2.com
Full Funnel
Agent Platform · Consumer Suite · CRM · Fenix AI
Read 15 Oct 2026 · g2.com
On the record
- AI
- Fenix includes prospect, resident, and voice AI agents, workflows, an assistant, a business analyst, performance scoring, and sentiment analysis.funnelleasing.com · read 7 Oct 2026
- AI agents
- Fenix provides prospect, resident and voice AI agents, agentic workflows, an assistant and business-analyst functions.funnelleasing.com · read 15 Oct 2026
- API access limits
- API keys are issued to authorized Funnel customers or their development partners, and Funnel may require private keys for guest-card edits and listing sync.developer.funnelleasing.com · read 15 Oct 2026
- API authentication
- Customer APIs use HTTPS HTTP Basic authentication with Funnel-issued keys that are scoped by route permissions.developer.funnelleasing.com · read 15 Oct 2026
- API licence
- The API agreement is a proprietary contract that Funnel can terminate and that prohibits copying, reverse engineering and sublicensing without permission.developer.funnelleasing.com · read 15 Oct 2026
- Biometric data
- Funnel's biometric information policy says biometric information is protected with encryption in transit and at rest, access controls, and regular security audits.funnelleasing.com · read 7 Oct 2026
- Company facts
- LinkedIn lists Funnel Leasing as privately held, founded in 2011, headquartered in Odessa, Florida, with 51–200 employees.linkedin.com · read 15 Oct 2026
- Company identity
- The API agreement identifies the legal contracting entity as Funnel Leasing, Inc.developer.funnelleasing.com · read 15 Oct 2026
- CRM
- Its renter-centric CRM manages prospects and residents and includes contact-center and omnichannel communications.funnelleasing.com · read 7 Oct 2026
- Documentation and support
- Funnel provides API reference pages, quick-start guides, FAQs, a resource library, training and designated customer success managers.funnelleasing.com · read 15 Oct 2026
- Eligibility
- Funnel says it works with property management companies with more than 2,000 units.funnelleasing.com · read 7 Oct 2026
- Funding news
- Funnel announced a $32 million Series B-2 round led by RET Ventures and joined by Trinity Ventures on October 30, 2023.funnelleasing.com · read 15 Oct 2026
- Implementation
- Funnel says typical implementations take around 60 days for the initial property wave, with an implementation manager and onboarding that can last 6–10 weeks depending on portfolio size and product selection.funnelleasing.com · read 7 Oct 2026
- Integrations
- Fabric is designed to connect an operator's ILS, PMS, LLM and other vendors through open connectors and exports.funnelleasing.com · read 15 Oct 2026
- Limit: implementation effort
- A Software Advice reviewer describes deployment as complicated, although customer-success and support guidance helped complete it.softwareadvice.com · read 15 Oct 2026
- Limit: mobile payment bugs
- Google Play reviewers report that payment controls sometimes do not appear and that errors can occur around rent due dates.play.google.com · read 15 Oct 2026
- Limit: performance and reporting complexity
- A G2 reviewer reports that some pages and reports can load slowly and that the amount of reporting data can feel overwhelming.g2.com · read 15 Oct 2026
- Microsoft marketplace rating
- Funnel Leasing is rated 4.4 out of 5 from 251 ratings in Microsoft Marketplace.marketplace.microsoft.com · read 15 Oct 2026
