Innago
Innago · Cincinnati, Ohio, United States · founded 2017
What it is
Innago is property management software for landlords, with tools for online rent collection, tenant access, maintenance management, property accounting, and lease management. The tenant portal gives the product a listed space for tenant access, while the other functions cover rent, upkeep, accounting, and leases. Innago offers apps for iOS and Android, the platforms listed for the service. Its Free plan provides property management software access for landlords at no cost. The plan has no monthly fee, no setup fee, and no contract. Innago is based in Cincinnati, Ohio, United States, and was founded in 2017. The available plan information identifies this free option and does not describe additional tiers or limits. Landlords can consider the listed management areas and mobile platforms to decide whether its stated scope fits their needs.
For and against
For
- Free plan costs nothing.
- No monthly fee, setup fee, or contract.
- Includes online rent collection and a tenant portal.
- Offers maintenance, accounting, and lease management.
- Apps are listed for iOS and Android.
Against
- Only iOS and Android platforms are listed.
- No other plans or plan limits are specified.
The verdict
Innago’s listed tools span several core landlord management tasks, and its Free plan has no monthly fee, setup fee, or contract. Its platform listing is limited to iOS and Android.
Who it suits
Innago suits landlords looking for rent collection, tenant portal, maintenance, accounting, and lease tools. It is also an option for landlords seeking iOS or Android access under a free plan.
Plans and prices
Free
Property management software access for landlords · No monthly fee · No setup fee · No contract
Read 21 Sep 2026 · innago.com
Landlord platform
All features · Unlimited units · Listing and application collection included
Read 14 Oct 2026 · nextapp-dev.innago.com
ACH rent payment
ACH bank transfer
Read 14 Oct 2026 · nextapp-dev.innago.com
Credit/debit rent payment
Credit or debit card
Read 14 Oct 2026 · nextapp-dev.innago.com
Income verification add-on
Bank · Payroll · Uploaded-document verification
Read 14 Oct 2026 · innago.com
Tenant screening
Credit · Criminal background · Eviction history
Read 14 Oct 2026 · nextapp-dev.innago.com
On the record
- Accounting and reporting
- Innago tracks income, expenses and receipts and generates business reports for property oversight.apps.apple.com · read 14 Oct 2026
- Property accounting
- Yesinnago.com · read 21 Sep 2026
- Company headquarters
- Innago lists its headquarters at 1216 Central Parkway, Cincinnati, Ohio.linkedin.com · read 14 Oct 2026
- Company legal name
- Crunchbase identifies the legal entity as Innago LLC.crunchbase.com · read 14 Oct 2026
- Company size
- LinkedIn places Innago in the 51–200 employee range.linkedin.com · read 14 Oct 2026
- Documentation
- The Help Center contains categorized articles for setup, properties, tenants, screening, documents, invoices, expenses, communication, maintenance, marketing, teams and reports.help.innago.com · read 14 Oct 2026
- Income verification
- Income verification can analyze bank statements, connect payroll accounts or validate uploaded paystubs and W-2 documents using automated and human review.innago.com · read 14 Oct 2026
- Integrations and API
- Innago markets integrations and APIs for sharing data between applications, but the public integrations page provides no endpoint reference or SDK documentation.innago.com · read 14 Oct 2026
- Lease management
- Yesinnago.com · read 21 Sep 2026
- Limit: bugs and reliability
- Independent app-review analysis reports recurring login, loading, chat and lease-function bugs, sometimes requiring reinstalling the app.chrome-stats.com · read 14 Oct 2026
- Limit: payment delays
- GetApp reviewers mention occasional payment-processing delays, especially for initial payments.getapp.com · read 14 Oct 2026
- Limit: reporting and navigation
- Trustpilot reviewers cite confusing navigation and weak PDF-report exports as shortcomings.trustpilot.com · read 14 Oct 2026
- Limit: screening accuracy
- A recent Trustpilot reviewer reported that Innago screening missed eviction and criminal records found through separate court searches.trustpilot.com · read 14 Oct 2026
- Listing syndication
- The service lets landlords publish vacancies to major rental listing sites and collect applications without a listing fee.nextapp-dev.innago.com · read 14 Oct 2026
- Maintenance
- Tenants can submit and track maintenance requests, while landlords manage work orders and maintenance teams.innago.com · read 14 Oct 2026
- Maintenance management
- Yesinnago.com · read 21 Sep 2026
- Mobile app coverage
- ios and androidinnago.com · read 21 Sep 2026
- Notable news
- Innago announced income verification for tenant screening on February 3, 2026, adding bank, payroll and document-based checks.innago.com · read 14 Oct 2026
The review
Innago is property-management software for landlords who want rent collection, tenant communication, maintenance, accounting and leases handled together. It suits self-managing owners who prefer a single no-cost starting point over assembling separate services. Its main limitation is that the published offering provides no paid upgrade for landlords who need more capacity or a different platform mix.
Overview
Innago combines several recurring landlord responsibilities in one product: collecting rent online, giving tenants a portal, coordinating maintenance, managing property accounts and administering leases. That combination is more useful than a rent-only tool for owners handling day-to-day operations themselves. It also gives a small landlord a way to centralize financial and operational records without adding a software subscription.
The trade-off is certainty about scale. The Free plan has clear fee terms, but no portfolio, user or transaction quotas are provided. Owners with unusually complex operations should therefore confirm that the included workflow matches their needs before making Innago the center of their business.
Key features
- Online rent collection: Rent can be collected online, keeping a core recurring payment task inside the same system as property operations.
- Tenant portal: Tenants receive a dedicated portal, which gives landlord-tenant interactions a separate channel rather than relying solely on landlord-side administration.
- Maintenance management: Maintenance is handled alongside rent and leases, making the product relevant to ongoing property care rather than only payment tracking.
- Property accounting: Accounting tools keep financial management within the property-management workflow, reducing the need to pair a separate accounting product for this function.
- Lease management: Lease administration is included, so the software addresses agreements as well as the payments and service requests that follow them.
Pricing
Free
The Free plan costs nothing. It provides property-management software access for landlords with no monthly fee, no setup fee and no contract. This is the clearest fit for owners who want to avoid a recurring bill and are comfortable using the product's included rent, tenant, maintenance, accounting and lease functions.
There is no paid tier described as a next step. That keeps the buying decision simple, but it also means landlords cannot compare a higher plan for expanded capacity, additional controls or a larger operation. No seat, property, transaction or trial limits are provided, so those practical boundaries should not be assumed.
Platforms
Innago has mobile apps for Android and iOS. The platform coverage suits landlords and tenants who use smartphones on either major mobile operating system, but no desktop or web platform is identified.
Who it's for
Innago is a strong starting point for self-managing landlords who want one place for online rent collection, tenant access, maintenance, accounting and leases without a monthly software charge. It is also sensible for owners who value a no-setup-fee, no-contract commitment.
Look elsewhere if you require a published paid path for growth, need a desktop or web experience, or must choose software based on explicit portfolio and user limits. Those requirements cannot be evaluated from Innago's stated plan.
Pros and cons
Pros
- No recurring software charge: The Free plan is free and has no monthly fee.
- No setup fee or contract: Owners can start without an upfront setup charge or contractual commitment.
- Broad landlord coverage: Rent collection, tenant portal, maintenance, accounting and lease management are combined.
- Mobile access: Android and iOS apps cover the two dominant mobile ecosystems.
Cons
- No stated paid upgrade: There is no documented higher tier for landlords who outgrow the free offering.
- Unpublished capacity boundaries: The plan does not provide property, user or transaction quotas, making scaling harder to assess.
- No identified web platform: The stated platform coverage is limited to Android and iOS.
Alternatives
Choose TurboTenant instead if rental marketing, applicant screening and online rent collection are your priorities; its Free plan includes those functions, while Essentials costs $149 a year with portfolio-dependent pricing.
Hemlane is an alternative when you want a free-forever Starter plan with rental advertising, applicant and tenant screening, and rental accounting.
Pick Revun if you manage only one or two units and want a free self-managing-owner plan covering leasing, showings, applications, ACH rent collection and maintenance request intake.
RentRedi suits landlords who want a Free plan capped at two properties or a $5-per-month Start plan billed monthly and cancellable anytime.
Landlord Studio is an alternative with a free Go plan limited to three units, one user and 10 documents, plus a free trial for its paid offering.
Consider Uplisting for a commission-based Pay As You Go model, or Building Stack for plans tied to a one-year contract and employee-account limits.
Hospitable is another freemium alternative with an Essentials plan for unlimited active properties and a Host plan priced at $29 a month for one included active property.
For broader comparisons, see Property Management Software and Rental Property Listing Software.
Verdict
Innago is best for self-managing landlords who want core property operations in one mobile-focused product without a monthly software bill, setup fee or contract. Its breadth is the main reason to choose it. Look elsewhere when you need a documented growth tier, known capacity limits or a web platform.