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Propertyware

What it is

Propertyware is cloud-based property management software for residential managers, with a focus on single-family property management companies. It covers online rent collection, tenant portals, maintenance management, property accounting, and lease management. Tenant and owner portals provide secure 24/7 access for communication, rent payments, and maintenance requests. Accounting includes portfolio-level tools, cash or accrual options, bank reconciliations, budgets, and custom financial reports. Managers can set customized workflows, automatic processes, and reports. Its maintenance app for iOS and Android supports inspections, work orders, project management, invoicing, and billing. An open API supports two-way data exchange, with maker-described connections to Property Meld, zInspector, HubSpot, and Renter Inc. Basic is $1 a month per unit with a $250 monthly minimum; Plus is $1.50 a month per unit with a $350 minimum; Premium is $2 a month per unit with a $450 minimum. Each plan also has an implementation fee equal to twice the monthly subscription price.

For and against

For

  • Includes online rent collection and tenant portals.
  • Offers portfolio accounting and custom financial reports.
  • Mobile app supports inspections and work orders.
  • Open API supports two-way data exchange.
  • Limited-access trial requires no credit card.

Against

  • No free plan is available.
  • Plans have monthly minimums and implementation fees.
  • Billable units adjust in 50-unit increments.
  • Onboarding takes approximately 45 business days.

The verdict

Propertyware covers core property operations, with portals, accounting features, and a maintenance app. Consider its plan minimums, implementation fee, and onboarding timeline when evaluating it.

Who it suits

Propertyware suits residential property managers, especially single-family property management companies, that need rent, maintenance, accounting, and lease tools in one system. Its mobile app supports maintenance work on iOS and Android.

Plans and prices

Basic

$1usage-based

global customization and reports · marketing · property management · owner and tenant portals

Plus

$1.50usage-based

Basic package features; package availability varies by check-marked feature

Premium

$2usage-based

Basic package features; package availability varies by check-marked feature

Enterprise/API add-on

$1a month

Enterprise/API access; transaction fees apply for screening and payments; billable units adjusted in 50-unit increments

Maintenance Contact Center

$1.10usage-based

24/7 answering service for maintenance and emergency calls

Leasing Contact Center

$2.85usage-based

Agents capture and manage leasing calls and email

AssetProtect

$12usage-based

Coverage for rental-property and tenant liability risks

Professional Websites

$99a month

Websites integrated with Propertyware

Every plan, in full

On the record

Accounting
Its accounting module supports accounts receivable and payable, bank reconciliation, ACH owner payments, cash or accrual accounting, budgets and custom financial reports.propertyware.com · read 15 Oct 2026
Property accounting
Yespropertyware.com · read 23 Sep 2026
API and integrations
The open API supports two-way data exchange; the maker describes uses including connections to Property Meld, zInspector, HubSpot, and Renter Inc.propertyware.com · read 8 Oct 2026
Company founding and headquarters
LinkedIn lists Propertyware as founded in 2001 and headquartered in Richardson, Texas.linkedin.com · read 15 Oct 2026
Company legal name
Crunchbase identifies the legal entity as RealPage, Inc., with Propertyware acquired by RealPage.crunchbase.com · read 15 Oct 2026
Company size
LinkedIn lists the Propertyware, a RealPage Company profile in the 1,001–5,000 employee range.linkedin.com · read 15 Oct 2026
Custom workflows
The product supports customized workflows, automatic processes, and reports.propertyware.com · read 8 Oct 2026
Documentation
The support center publishes knowledge articles with procedural instructions, permissions requirements, exports, scheduling and report-version maintenance.support.propertyware.com · read 15 Oct 2026
Free trial terms
Propertyware advertises a limited-access free trial and says no credit card is required.propertyware.com · read 15 Oct 2026
Gartner listing
Gartner Peer Insights lists Propertyware as a public-company product founded in 2001 with Richardson headquarters and 1,001–5,000 employees, but shows no peer reviews.gartner.com · read 15 Oct 2026
Google Play app listing
The Propertyware Vendors Android listing shows 1K+ downloads and describes project, task, time, photo, location and vendor-comment functions; it states data is encrypted in transit.play.google.com · read 15 Oct 2026
Hosted delivery
Terms describe a hosted online application accessed through an encrypted browser interface rather than customer self-hosting.propertyware.com · read 15 Oct 2026
Implementation
Each customer is partnered with a personal Implementation Consultant, and the maker’s FAQ says onboarding takes approximately 45 business days.propertyware.com · read 8 Oct 2026
Implementation and migration
Implementation includes a dedicated consultant, training, Propertyware University and migration assistance from AppFolio, Tenant Pro, Buildium, Rent Manager, PROMAS and Yardi.propertyware.com · read 15 Oct 2026
Lease management
Yespropertyware.com · read 23 Sep 2026
License terms
The service is licensed on a revocable, non-exclusive, non-transferable basis for internal business use and forbids resale, derivative works, reverse engineering and competitive use.propertyware.com · read 15 Oct 2026
Limit: mobile experience
Apple App Store reviewers report login failures, blank search results, crashes and a need to use separate apps for different workflows.apps.apple.com · read 15 Oct 2026
Limit: payment and data issues
Capterra reviews cite unreliable payment processing, duplicate payments, missing work orders or applications and other operational glitches.capterra.com · read 15 Oct 2026

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