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Best Genesys Cloud CX Alternatives in 2026

12 apps from call center software ranked against Genesys Cloud CX on the same published basis.

  1. 1
    Freshcaller Free plan AndroidiOSWeb $15/mo9.4
    Genesys Cloud CX vs Freshcaller
  2. 2
    Amazon Connect Free trial AndroidapiiOSWeb 9.0
    Genesys Cloud CX vs Amazon Connect
  3. 4
    8x8 Contact Center AndroidapiiOSMacWeb 8.7
    Genesys Cloud CX vs 8x8 Contact Center
  4. 5
    Google Contact Center AI Platform WebiOSAndroid 8.5
    Genesys Cloud CX vs Google Contact Center AI Platform
  5. 6
    Dialpad Support Free trial AndroidapiextensioniOSMac $8,095/mo8.5
    Genesys Cloud CX vs Dialpad Support
  6. 7
    GoTo Contact Center WinMaciOSAndroidWeb 8.4
    Genesys Cloud CX vs GoTo Contact Center
  7. 8
    uContact WebiOSAndroid $59.99/mo8.3
    Genesys Cloud CX vs uContact
  8. 9
    Agentforce Contact Center WebiOSAndroid $50/mo8.3
    Genesys Cloud CX vs Agentforce Contact Center
  9. 10
    Daktela Contact Center Free trial AndroidapiiOSMacWeb €12/mo8.2
    Genesys Cloud CX vs Daktela Contact Center
  10. 11
    GoContact WebiOSAndroid $75/mo8.1
    Genesys Cloud CX vs GoContact
  11. 12
    UJET Free trial AndroidapiiOSWeb $65/mo8.1
    Genesys Cloud CX vs UJET
  12. 13
    Odigo Free trial AndroidapiiOSWeb €40/mo8.1
    Genesys Cloud CX vs Odigo
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