Best DoReply Alternatives in 2026
Updated
20 apps from customer self-service software ranked against DoReply on the same published basis.
- 1DoReply vs Whatfix
- 2DoReply vs Kustomer
- 3DoReply vs Intercom
- 4DoReply vs Ada
- 5DoReply vs Mavenoid
- 6DoReply vs Agentforce Contact Center
- 7DoReply vs Genesys Cloud CX
- 8DoReply vs ManageEngine ServiceDesk Plus
- 9DoReply vs Re:amaze
- 10DoReply vs Freshdesk
- 11DoReply vs Help Scout
- 12DoReply vs Zoho Desk
- 13DoReply vs LiveAgent
- 14DoReply vs Pega CRM
- 15DoReply vs Gladly
- 16DoReply vs Hiver
- 17DoReply vs LivePerson Conversational Cloud
- 18DoReply vs BoldDesk
- 19DoReply vs Forethought Solve
- 20DoReply vs InvGate Service Desk
DoReply alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Whatfix | 7.7 | Free plan | Free | Android, API, Browser, iOS, Mac, self-hosted, Web, Windows |
| 2 | Kustomer | 7.2 | No | — | Android, API, iOS, Web |
| 3 | Intercom | 7.1 | No | $19/mo | Android, iOS, Web |
| 4 | Ada | 7.0 | No | — | Android, API, iOS, Web |
| 5 | Mavenoid | 7.0 | No | — | Android, API, iOS, Web |
| 6 | Agentforce Contact Center | 6.9 | No | $50/mo | Web, iOS, Android |
| 7 | Genesys Cloud CX | 6.9 | No | $75/mo | Web, Windows, Mac, iOS, Android |
| 8 | ManageEngine ServiceDesk Plus | 6.8 | No | $13/mo | Android, iOS, Linux, Mac, Web, Windows |
| 9 | Re:amaze | 6.8 | No | $29/mo | Web, iOS, Android |
| 10 | Freshdesk | 6.4 | Free plan | $19/mo | API |
| 11 | Help Scout | 6.3 | Free plan | $25/mo | API |
| 12 | Zoho Desk | 6.2 | Free plan | ₹420/mo | API |
| 13 | LiveAgent | 5.9 | No | $15/mo | API |
| 14 | Pega CRM | 5.7 | No | — | Web |
| 15 | Gladly | 5.6 | No | — | API, Web |
| 16 | Hiver | 5.5 | No | $25/mo | API |
| 17 | LivePerson Conversational Cloud | 5.5 | No | — | Web |
| 18 | BoldDesk | 5.4 | No | $99/mo | API |
| 19 | Forethought Solve | 5.4 | No | — | API, Web |
| 20 | InvGate Service Desk | 5.4 | No | $41.67/mo | API, Linux, self-hosted, Web, Windows |
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Questions about DoReply alternatives
What is the best alternative to DoReply?
Whatfix, number 1 in customer self-service software with a score of 7.7 out of 10. The others here: Kustomer, Intercom, Ada and 16 more.
What is the best free alternative to DoReply?
Whatfix is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.
































