Best Avaya Experience Platform Alternatives in 2026
Updated
20 apps from call center software ranked against Avaya Experience Platform on the same published basis.
- 1Avaya Experience Platform vs Freshcaller
- 2Avaya Experience Platform vs Amazon Connect
- 3Avaya Experience Platform vs Genesys Cloud CX
- 4Avaya Experience Platform vs 8x8 Contact Center
- 5Avaya Experience Platform vs Google Contact Center AI Platform
- 6Avaya Experience Platform vs Dialpad Support
- 7Avaya Experience Platform vs GoTo Contact Center
- 8Avaya Experience Platform vs C-Zentrix Contact Center
- 9Avaya Experience Platform vs uContact
- 10Avaya Experience Platform vs Agentforce Contact Center
- 11Avaya Experience Platform vs Daktela Contact Center
- 12Avaya Experience Platform vs GoContact
- 13Avaya Experience Platform vs UJET
- 14Avaya Experience Platform vs Odigo
- 15Avaya Experience Platform vs CallHub
- 16Avaya Experience Platform vs Comm100 Contact Center
- 17Avaya Experience Platform vs ZIWO
- 18Avaya Experience Platform vs Natterbox
- 19Avaya Experience Platform vs VCC Live
- 20Avaya Experience Platform vs MyOperator
Avaya Experience Platform alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Freshcaller | 9.4 | Free plan | $15/mo | Android, iOS, Web |
| 2 | Amazon Connect | 9.0 | No | — | Android, API, iOS, Web |
| 3 | Genesys Cloud CX | 8.8 | No | $75/mo | Web, Windows, Mac, iOS, Android |
| 4 | 8x8 Contact Center | 8.7 | No | — | Android, API, iOS, Mac, Web, Windows |
| 5 | Google Contact Center AI Platform | 8.5 | No | — | Web, iOS, Android |
| 6 | Dialpad Support | 8.5 | No | $8,095/mo | Android, API, Browser, iOS, Mac, Web, Windows |
| 7 | GoTo Contact Center | 8.4 | No | — | Windows, Mac, iOS, Android, Web |
| 8 | C-Zentrix Contact Center | 8.4 | Free plan | Free | Android, API, iOS, self-hosted, Web |
| 9 | uContact | 8.3 | No | $59.99/mo | Web, iOS, Android |
| 10 | Agentforce Contact Center | 8.3 | No | $50/mo | Web, iOS, Android |
| 11 | Daktela Contact Center | 8.2 | No | €12/mo | Android, API, iOS, Mac, Web, Windows |
| 12 | GoContact | 8.1 | No | $75/mo | Web, iOS, Android |
| 13 | UJET | 8.1 | No | $65/mo | Android, API, iOS, Web |
| 14 | Odigo | 8.1 | No | €40/mo | Android, API, iOS, Web |
| 15 | CallHub | 8.1 | Free plan | $0.05/mo | Android, API, iOS, Mac, Web, Windows |
| 16 | Comm100 Contact Center | 8.0 | No | $27/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 17 | ZIWO | 7.9 | No | $40/mo | Web, iOS, Android |
| 18 | Natterbox | 7.9 | No | $82/mo | Android, Browser, iOS, Web |
| 19 | VCC Live | 7.8 | No | $50/mo | Android, API, Web, Windows |
| 20 | MyOperator | 7.8 | No | ₹5,000/mo | Android, API, iOS, Web |
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Questions about Avaya Experience Platform alternatives
What is the best alternative to Avaya Experience Platform?
Freshcaller, number 1 in call center software with a score of 9.4 out of 10. The others here: Amazon Connect, Genesys Cloud CX, 8x8 Contact Center and 16 more.
What is the best free alternative to Avaya Experience Platform?
Freshcaller is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.