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Best Avaya Aura Contact Center Alternatives in 2026

Updated

20 apps from call center software ranked against Avaya Aura Contact Center on the same published basis.

  1. 1
    Freshcaller Free plan AndroidiOSWeb $15/mo9.4
    Avaya Aura Contact Center vs Freshcaller
  2. 2
    Amazon Connect Free trial AndroidapiiOSWeb 9.0
    Avaya Aura Contact Center vs Amazon Connect
  3. 3
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo8.8
    Avaya Aura Contact Center vs Genesys Cloud CX
  4. 4
    8x8 Contact Center AndroidapiiOSMacWeb 8.7
    Avaya Aura Contact Center vs 8x8 Contact Center
  5. 5
    GoTo Contact Center AndroidiOSMacWebWin 8.6
    Avaya Aura Contact Center vs GoTo Contact Center
  6. 6
    Google Contact Center AI Platform WebiOSAndroid 8.5
    Avaya Aura Contact Center vs Google Contact Center AI Platform
  7. 7
    Dialpad Support Free trial AndroidapiextensioniOSMac $8,095/mo8.5
    Avaya Aura Contact Center vs Dialpad Support
  8. 8
    C-Zentrix Contact Center Free plan AndroidapiiOSself-hostedWeb Free8.4
    Avaya Aura Contact Center vs C-Zentrix Contact Center
  9. 9
    uContact WebiOSAndroid $59.99/mo8.3
    Avaya Aura Contact Center vs uContact
  10. 10
    Agentforce Contact Center WebiOSAndroid $50/mo8.3
    Avaya Aura Contact Center vs Agentforce Contact Center
  11. 11
    Daktela Contact Center Free trial AndroidapiiOSMacWeb €12/mo8.2
    Avaya Aura Contact Center vs Daktela Contact Center
  12. 12
    GoContact WebiOSAndroid $75/mo8.1
    Avaya Aura Contact Center vs GoContact
  13. 13
    UJET Free trial AndroidapiiOSWeb $65/mo8.1
    Avaya Aura Contact Center vs UJET
  14. 14
    Odigo Free trial AndroidapiiOSWeb €40/mo8.1
    Avaya Aura Contact Center vs Odigo
  15. 15
    CallHub Free plan AndroidapiiOSMacWeb $0.05/mo8.1
    Avaya Aura Contact Center vs CallHub
  16. 16
    Comm100 Contact Center Free trial AndroidapiiOSMacself-hosted $27/mo8.0
    Avaya Aura Contact Center vs Comm100 Contact Center
  17. 17
    ZIWO WebiOSAndroid $40/mo7.9
    Avaya Aura Contact Center vs ZIWO
  18. 18
    Natterbox AndroidextensioniOSWeb $82/mo7.9
    Avaya Aura Contact Center vs Natterbox
  19. 19
    VCC Live AndroidapiWebWin $50/mo7.8
    Avaya Aura Contact Center vs VCC Live
  20. 20
    MyOperator Free trial AndroidapiiOSWeb ₹5,000/mo7.8
    Avaya Aura Contact Center vs MyOperator

Avaya Aura Contact Center alternatives compared

#AppScoreFree planFromRuns on
1Freshcaller9.4Free plan$15/moAndroid, iOS, Web
2Amazon Connect9.0NoAndroid, API, iOS, Web
3Genesys Cloud CX8.8No$75/moWeb, Windows, Mac, iOS, Android
48x8 Contact Center8.7Android, API, iOS, Mac, Web, Windows
5GoTo Contact Center8.6Android, iOS, Mac, Web, Windows
6Google Contact Center AI Platform8.5Web, iOS, Android
7Dialpad Support8.5No$8,095/moAndroid, API, Browser, iOS, Mac, Web, Windows
8C-Zentrix Contact Center8.4Free planFreeAndroid, API, iOS, self-hosted, Web
9uContact8.3No$59.99/moWeb, iOS, Android
10Agentforce Contact Center8.3No$50/moWeb, iOS, Android
11Daktela Contact Center8.2No€12/moAndroid, API, iOS, Mac, Web, Windows
12GoContact8.1No$75/moWeb, iOS, Android
13UJET8.1No$65/moAndroid, API, iOS, Web
14Odigo8.1No€40/moAndroid, API, iOS, Web
15CallHub8.1Free plan$0.05/moAndroid, API, iOS, Mac, Web, Windows
16Comm100 Contact Center8.0No$27/moAndroid, API, iOS, Mac, self-hosted, Web, Windows
17ZIWO7.9No$40/moWeb, iOS, Android
18Natterbox7.9No$82/moAndroid, Browser, iOS, Web
19VCC Live7.8No$50/moAndroid, API, Web, Windows
20MyOperator7.8No₹5,000/moAndroid, API, iOS, Web
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Questions about Avaya Aura Contact Center alternatives

What is the best alternative to Avaya Aura Contact Center?

Freshcaller, number 1 in call center software with a score of 9.4 out of 10. The others here: Amazon Connect, Genesys Cloud CX, 8x8 Contact Center and 16 more.

What is the best free alternative to Avaya Aura Contact Center?

Freshcaller is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.