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Best Amazon Connect Alternatives in 2026

12 apps from call center software ranked against Amazon Connect on the same published basis.

  1. 1
    Freshcaller Free plan AndroidiOSWeb $15/mo9.4
    Amazon Connect vs Freshcaller
  2. 3
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo8.8
    Amazon Connect vs Genesys Cloud CX
  3. 4
    8x8 Contact Center AndroidapiiOSMacWeb 8.7
    Amazon Connect vs 8x8 Contact Center
  4. 5
    Google Contact Center AI Platform WebiOSAndroid 8.5
    Amazon Connect vs Google Contact Center AI Platform
  5. 6
    Dialpad Support Free trial AndroidapiextensioniOSMac $8,095/mo8.5
    Amazon Connect vs Dialpad Support
  6. 7
    GoTo Contact Center WinMaciOSAndroidWeb 8.4
    Amazon Connect vs GoTo Contact Center
  7. 8
    uContact WebiOSAndroid $59.99/mo8.3
    Amazon Connect vs uContact
  8. 9
    Agentforce Contact Center WebiOSAndroid $50/mo8.3
    Amazon Connect vs Agentforce Contact Center
  9. 10
    Daktela Contact Center Free trial AndroidapiiOSMacWeb €12/mo8.2
    Amazon Connect vs Daktela Contact Center
  10. 11
    GoContact WebiOSAndroid $75/mo8.1
    Amazon Connect vs GoContact
  11. 12
    UJET Free trial AndroidapiiOSWeb $65/mo8.1
    Amazon Connect vs UJET
  12. 13
    Odigo Free trial AndroidapiiOSWeb €40/mo8.1
    Amazon Connect vs Odigo
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