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Ranked on the record · 60 apps · page 3 of 3

Best IT Knowledge Base Software 2026

51
Runbooks
Web $25 a month Record3.7 Visit
52
DemandFlow ITSM

DemandFlow ITSM suits service desks needing incident, request, problem, change, catalogue, CMDB, and knowledge workflows.

WebAPI — Record3.6 Visit
53
Document360
WebBrowser extensionAPI — Record3.6 Visit
54
EasyVista Service Manager

It suits enterprise IT teams and organizations extending service management into HR or facilities.

WebSelf-hosted — Record3.6 Visit
55
Xurrent ITSM
WebAPI — Record3.5 Visit
56
Process Street

Workflow software for building multi-step processes with conditional logic and connectors.

AndroidiPhone & iPadWeb — Record3.4 Visit
57
Tettra
Web $8 a month Record3.1 Visit
58
Hornbill Service Manager
Web Free plan Record2.9 Visit
59
Matrix42 Enterprise Service Management

Enterprise service management with service catalogs, workflow automation, and support beyond IT.

AndroidiPhone & iPadWeb — Record2.9 Visit
60
Giva Help Desk
AndroidiPhone & iPadWeb — Record2.8 Visit

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