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On the recordRead 5 Oct 202613 facts
Runbooks
Plans and prices
One plan. Everything included.
$25a month
No tiers; no hidden fees
Read 5 Oct 2026 · runbooks.com
On the record
- Asset management
- ITAM features include inventory and lifecycle management, warranty tracking, software and subscription management, QR code asset tracking, and service management.runbooks.com · read 5 Oct 2026
- Audience
- The product is for internal IT departments, managed service providers, and growing organizations supporting 50 to 5,000 users.runbooks.com · read 5 Oct 2026
- Availability
- The homepage describes Runbooks as a software platform and provides no download or other platform details.runbooks.com · read 5 Oct 2026
- Business operations
- BizOps features include CRM and client management, quarterly business reviews, budget creation and forecasting, shipping and courier logs, and vendor management.runbooks.com · read 5 Oct 2026
- Compliance and uptime
- The homepage states that Runbooks is SOC 2 compliant and has 99.9% uptime.runbooks.com · read 5 Oct 2026
- Integrations
- The maker says the product's modules work together in one integrated platform without bolt-on integrations.runbooks.com · read 5 Oct 2026
- IT service management
- ITSM features include help desk and ticketing, grouped incident management, knowledgebase and documentation, task management, and CSAT tracking.runbooks.com · read 5 Oct 2026
- Maker attribution
- The homepage quotes Erin Kelley, identified as owner of Simply Smart Technology, describing building the tool for their business.runbooks.com · read 5 Oct 2026
- Product
- Runbooks is an all-in-one platform for IT teams and IT service providers to manage service delivery, assets, and business operations.runbooks.com · read 5 Oct 2026
- Reporting
- Analytics features include automated reports, user satisfaction tracking, quality assurance, and tech KPI analytics.runbooks.com · read 5 Oct 2026
- Roadmap limits
- SLA and change management, and purchase order management, are marked as roadmap features.runbooks.com · read 5 Oct 2026
- Security features
- Listed security features include audit logs, multi-factor authentication, and password management.runbooks.com · read 5 Oct 2026
- Support
- The homepage describes Runbooks support as top rated.runbooks.com · read 5 Oct 2026
