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Ranked on the record · 33 apps

Best Customer Relationship Management - Small Business Software 2026

Every product here is ranked by Samsung Mobile US Press's record score: what its maker publishes about it, where it runs (Android first), whether it is free to try, and how recently the facts were read.

01

EspoCRM

by EspoCRM
Free plan Free trial Open source From $15 a month, billed yearly AndroidWebWindowsMacLinuxBrowser extension+2
02

Bitrix24 CRM

The Free plan may suit an individual or small team needing basic CRM; Bitrix24 describes Basic for solopreneurs and small teams, Standard for mid-sized businesses, and…

AndroidiPhone & iPadWeb+5
Record6.6 Visit
03

Agile CRM

Agile CRM suits small and medium-sized businesses looking to manage sales, marketing, and customer service in one platform.

AndroidiPhone & iPadWeb+2
Record6.0 Visit
04

Bigin by Zoho CRM

Bigin suits small businesses and MSMEs, including teams with 1 to 20 employees, that need sales pipelines and customer-work tools.

AndroidiPhone & iPadMac
Record6.0 Visit
05

Capsule CRM

Capsule CRM suits teams that need contact organization and sales pipeline management across web and mobile platforms.

AndroidiPhone & iPadWeb+2
Record6.0 Visit
6
Freshsales

Freshsales suits sales teams that need lead tracking, customer communications, and pipeline management together.

AndroidiPhone & iPadWeb+2 $108 a year Record6.0 Visit
7 WebLinuxAPI+1 Free plan Record6.0 Visit
8
Zoho CRM

Zoho CRM is suited to sales teams that need lead management, follow-up automation, and performance measurement.

AndroidiPhone & iPadWeb+1 $14 a month, billed yearly Record6.0 Visit
9
HubSpot CRM

It suits individuals or teams organizing customer data and sales activity, with mobile apps and a browser-based CRM.

AndroidiPhone & iPad $15 a month Record5.8 Visit
10 AndroidiPhone & iPadWeb+4 — Record5.8 Visit
11
Vtiger CRM

Vtiger CRM suits marketing, sales, and support teams that want shared customer records and interactions in one platform.

AndroidiPhone & iPad $12 a month, billed yearly Record5.8 Visit
12 AndroidiPhone & iPadWeb+3 €45 a month, billed yearly Record5.6 Visit
13 AndroidiPhone & iPadWeb $25 a month Record5.5 Visit
14 AndroidiPhone & iPadWeb+2 — Record5.5 Visit
15 AndroidiPhone & iPadWeb+2 $14 a month, billed yearly Record5.5 Visit
16
Pipeline CRM

Pipeline CRM may suit sales teams that organize work by pipeline and need deal allowances that vary by plan.

AndroidiPhone & iPadWeb+2 $25 a month, billed yearly Record5.5 Visit
17
Streak

Streak suits people looking for sales pipelines and email sync across web and mobile.

AndroidiPhone & iPadWeb $59 a month Record5.4 Visit
18
Close

Close suits sales teams that want a visual pipeline, synced email, marketing automation, and mobile access.

AndroidiPhone & iPad $9 a month Record5.3 Visit
19
Salesforce Sales Cloud

Salesforce Sales Cloud suits sales teams that need CRM access, pipeline views, and shared account information.

Browser extension $25 a month Record5.3 Visit
20
EngageBay

EngageBay suits teams looking for browser-based CRM, marketing, and helpdesk tools in one platform.

Web $11.04 a month, billed yearly Record5.2 Visit
21
Insightly CRM

It suits mid-market teams needing customizable sales, project, automation, and reporting tools across web, mobile, and API environments.

AndroidiPhone & iPadWeb+1 $29 a month, billed yearly Record5.2 Visit
22
noCRM.io

It suits sales teams that want to manage leads through a visual pipeline and use email sync and AI features.

AndroidiPhone & iPadWeb+1 — Record5.2 Visit
23 AndroidiPhone & iPadWeb+2 $39 a month Record4.9 Visit
24
Act!

Act! suits teams that need to track sales opportunities and coordinate customer outreach.

AndroidiPhone & iPadWeb $30 a month, billed yearly Record4.8 Visit
25
Less Annoying CRM

Less Annoying CRM suits small businesses managing contacts, leads, follow-ups, calendars, and email records.

AndroidiPhone & iPadWeb $15 a month Record4.7 Visit