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Ranked on the record · 27 apps

Best Customer Relationship Management - Midmarket Software 2026

Facts read 20 Sep 2026 – 21 Oct 2026

Midmarket CRM tools help teams keep customer records in order, handle sales activities and automate recurring work. These products are available through web, Android, iOS, API, extension and self-hosted deployments.

The standings: top 10

NameIn a lineRecord scorePrice fromTry it freeRuns onFacts read
01 EspoCRM6.7$15 a month, billed yearlyFree planAndroid, Web, Windows, Mac21 Oct 2026
02 Bitrix24 CRMThe Free plan may suit an individual or small team needing basic CRM; Bitrix24 describes Basic for solopreneurs and small teams, Standard for mid-sized businesses, and…6.6$69 a month, billed yearlyFree planAndroid, iPhone & iPad, Web, Windows15 Oct 2026
03 Odoo CRMOdoo CRM suits sales teams that need opportunity tracking, lead capture, and follow-up automation.6.1$24.90 a month, billed yearlyFree planAndroid, iPhone & iPad, Web, Windows14 Oct 2026
04 AttioAttio may suit teams that need a CRM with sales pipelines, contact enrichment and email or calendar sync.6.0$4,435 a month, billed yearlyFree planAndroid, iPhone & iPad, Web, Mac15 Oct 2026
05 Capsule CRMCapsule CRM suits teams that need contact organization and sales pipeline management across web and mobile platforms.6.0$18 a month, billed yearlyFree planAndroid, iPhone & iPad, Web, Browser extension21 Oct 2026
06 FreshsalesFreshsales suits sales teams that need lead tracking, customer communications, and pipeline management together.5.9$108 a yearFree planAndroid, iPhone & iPad, Web, Browser extension28 Sep 2026
07 SuiteCRM5.9Free planFree planWeb, Linux, API, Self-hosted8 Oct 2026
08 Zoho CRMZoho CRM is suited to sales teams that need lead management, follow-up automation, and performance measurement.5.9$14 a month, billed yearlyFree planAndroid, iPhone & iPad, Web, API28 Sep 2026
09 Nimble5.8—Free trialAndroid, iPhone & iPad, Web, Windows15 Oct 2026
10 Vtiger CRMVtiger CRM suits marketing, sales, and support teams that want shared customer records and interactions in one platform.5.7$12 a month, billed yearlyFree planAndroid, iPhone & iPad28 Sep 2026

Use the listed fields to compare free access, entry-level paid pricing, sales and workflow automation, pipeline tools, reporting depth and mobile apps. These details can help align a CRM with your budget, processes and deployment requirements.

01

EspoCRM

by EspoCRM
Free plan Free trial Open source From $15 a month, billed yearly AndroidWebWindowsMacLinuxBrowser extension+2
02

Bitrix24 CRM

The Free plan may suit an individual or small team needing basic CRM; Bitrix24 describes Basic for solopreneurs and small teams, Standard for mid-sized businesses, and…

AndroidiPhone & iPadWeb+5
Record6.6 Visit
03

Odoo CRM

Odoo CRM suits sales teams that need opportunity tracking, lead capture, and follow-up automation.

AndroidiPhone & iPadWeb+5
Record6.1 Visit
04

Attio

Attio may suit teams that need a CRM with sales pipelines, contact enrichment and email or calendar sync.

AndroidiPhone & iPadWeb+3
Record6.0 Visit
05

Capsule CRM

Capsule CRM suits teams that need contact organization and sales pipeline management across web and mobile platforms.

AndroidiPhone & iPadWeb+2
Record6.0 Visit
6
Freshsales

Freshsales suits sales teams that need lead tracking, customer communications, and pipeline management together.

AndroidiPhone & iPadWeb+2 $108 a year Record5.9 Visit
7 WebLinuxAPI+1 Free plan Record5.9 Visit
8
Zoho CRM

Zoho CRM is suited to sales teams that need lead management, follow-up automation, and performance measurement.

AndroidiPhone & iPadWeb+1 $14 a month, billed yearly Record5.9 Visit
9 AndroidiPhone & iPadWeb+4 — Record5.8 Visit
10
Vtiger CRM

Vtiger CRM suits marketing, sales, and support teams that want shared customer records and interactions in one platform.

AndroidiPhone & iPad $12 a month, billed yearly Record5.7 Visit
11 AndroidiPhone & iPadWeb+2 — Record5.5 Visit
12 AndroidiPhone & iPadWeb+2 $14 a month, billed yearly Record5.5 Visit
13
Pipeline CRM

Pipeline CRM may suit sales teams that organize work by pipeline and need deal allowances that vary by plan.

AndroidiPhone & iPadWeb+2 $25 a month, billed yearly Record5.5 Visit
14 AndroidiPhone & iPadWeb $25 a month Record5.4 Visit
15 AndroidiPhone & iPadWeb+1 — Record5.4 Visit
16
Close

Close suits sales teams that want a visual pipeline, synced email, marketing automation, and mobile access.

AndroidiPhone & iPad $9 a month Record5.2 Visit
17
Insightly CRM

It suits mid-market teams needing customizable sales, project, automation, and reporting tools across web, mobile, and API environments.

AndroidiPhone & iPadWeb+1 $29 a month, billed yearly Record5.2 Visit
18
Salesforce Sales Cloud

Salesforce Sales Cloud suits sales teams that need CRM access, pipeline views, and shared account information.

Browser extension $25 a month Record5.2 Visit
19 AndroidiPhone & iPadWeb+2 $39 a month Record4.8 Visit
20 AndroidiPhone & iPadWeb+2 $15 a month Record4.7 Visit
21 AndroidiPhone & iPadWeb $12 a month, billed yearly Record4.7 Visit
22 AndroidiPhone & iPadWeb $29 a month Record4.5 Visit
23
Sage CRM

It suits businesses wanting sales, marketing, and service information in one CRM, especially existing Sage business-management users.

AndroidiPhone & iPadWeb+3 — Record4.4 Visit
24 AndroidiPhone & iPadWeb+1 — Record4.2 Visit
25 AndroidiPhone & iPadWeb — Record3.7 Visit

Before you choose

Check free and paid access

The category includes products with free access; a published paid figure indicates where subscription pricing starts.

A free plan can help you assess basic fit before committing to paid access.

Use a trial when available

Free trials are available for products in this category. Creatio Sales and Insightly CRM show 14-day trials; Kommo also shows a 14-day trial and pricing beginning at $25 per user per month.

Check the trial terms before you plan a rollout or migration.

Match sales and workflow features

Review Sales automation, Sales pipelines and Workflow automation together. These fields show how a tool fits lead handling, pipeline stages and repeat business processes.

Reporting depth helps you judge how the CRM presents sales activity and progress.

Choose the right platform

This category includes products for web, Android, iOS, APIs, extensions and self-hosted environments. Match the platform to the devices and systems your team already uses.

The Mobile apps field provides a direct comparison for phone and tablet access.

Consider code access and hosting

Open-source code is available from products in this category. If you need control over deployment or code, look for a tool that supports open-source use and self-hosting.

Confirm that the hosting model fits your maintenance and integration plans.

Questions

Are free plans available among these CRM tools?
The category includes products with free plans. Check the Free plan field for the current option and review Paid from pricing before choosing a subscription.
Can I try a CRM before paying?
Free trials are available for products in this category. Creatio Sales and Insightly CRM show 14-day trials, and Kommo also shows a 14-day trial.
What deployment platforms are represented by these CRM tools?
The category includes web, Android, iOS, API, extension and self-hosted deployments.
Which sales functions should I evaluate?
Review Sales automation and Sales pipelines, then examine Workflow automation and Reporting depth to see how a tool fits your process.
Is open-source CRM available?
Open-source code is available from products in this category. Self-hosted deployment is also represented as a platform option.
Does the comparison include mobile apps?
Yes. Mobile apps are one comparison field, while Android and iOS are represented platforms.