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FAMCare
FAMCare · St. Louis, Missouri, United States · founded 1998
What it is
FAMCare is case management software for human services agencies, organizing casework and supporting audit-ready, outcome-level reporting. Its tools cover intake and referrals, assessments, service planning, case notes, scheduling, caseload dashboards, outcomes tracking, and document storage. Reporting includes more than 50 predefined reports and queries, KPI pivot tables, and a Power BI reporting module. Listed integrations include Power BI, QuickBooks, e-prescribing, billing, government databases, EHR systems, and HMIS; API integrations and secure web services support data exchange with third-party systems. Agencies can choose secure cloud hosting or an on-premise installation. FAMCare is mobile responsive and works with Android and iPhone phones and tablets. The maker states that the product is HIPAA compliant and holds SOC 2 Type II and TX-RAMP Level 2 certifications. Security measures listed include encryption in transit and at rest, role-based access, backups, and continuous monitoring. Training options include web and video training, manuals, a knowledge base, onsite training, and Master Certification Training. Pricing is available on request, based on user count, deployment scale, and configuration; there is no free plan.
For and against
For
- Casework tools include intake, service planning, and outcome tracking.
- More than 50 predefined reports and queries are listed.
- Cloud hosting and on-premise installation are available.
- Mobile responsive on Android and iPhone phones and tablets.
Against
- There is no free plan.
- Pricing is available on request.
- Smaller engagements are typically operational within 30 to 90 days.
The verdict
FAMCare brings casework, reporting, and data exchange tools together for human services agencies. Its pricing is available on request, and customers can choose cloud hosting or on-premise installation.
Who it suits
FAMCare is aimed at human services organizations, including child welfare, behavioral health, homeless services, and Indigenous community programs. It may suit agencies seeking casework tools with outcome reporting and deployment options.
Plans and prices
Basic
FAMCare Platform · 10 user licenses · Basic Configuration Services · User and administrator training
Read 15 Oct 2026 · capterra.com
FAMCare Foundation
Read 15 Oct 2026 · g2.com
Tailored pricing overview
Investment based on user count · deployment scale · configuration · request a tailored overview
Read 30 Sep 2026 · famcare.net
On the record
- API and web services
- FAMCare supports API-based integrations and bidirectional secure web-service data transfers with third-party systems and databases.famcare.net · read 15 Oct 2026
- Assessments
- An assessment builder supports weighted responses, conditional logic, scoring and outcome tracking.famcare.net · read 15 Oct 2026
- Availability claim
- The technical page advertises a 99.99% uptime SLA, while the FAQ states 99.9% uptime.famcare.net · read 15 Oct 2026
- Billing
- Billing modules cover fee-for-service, census, foster-care, Medicaid 837/835 and mixed funding models.famcare.net · read 15 Oct 2026
- Case notes
- Users can create dynamic case notes for individuals and groups and attach them to client records.famcare.net · read 15 Oct 2026
- Casework features
- Features include intake and referral management, assessments, service planning, case notes, scheduling, caseload dashboards, outcomes tracking and document storage.famcare.net · read 30 Sep 2026
- Cloud hosting
- The cloud service is described as using Microsoft Azure, redundant backups, continuous monitoring and encrypted data at rest and in transit.famcare.net · read 15 Oct 2026
- Company size
- LinkedIn lists Global Vision Technologies as privately held with 11–50 employees.linkedin.com · read 15 Oct 2026
- Data exchange
- FAMCare supports API-based integrations and secure web services for data exchange with third-party systems.famcare.net · read 30 Sep 2026
- Deployment
- FAMCare is available as secure cloud hosting or as an on-premise installation on the customer’s network.famcare.net · read 30 Sep 2026
- Documentation depth
- The public user manual explains base functionality but explicitly says it is not a technical SQL or .NET guide and may not reflect customer customizations.intranet.globalvisiontech.com · read 15 Oct 2026
- HIPAA
- The maker states FAMCare is HIPAA compliant and holds SOC 2 Type II and TX-RAMP Level 2 certifications.famcare.net · read 30 Sep 2026
- Implementation
- The FAQ estimates 30–90 days for a small engagement and lists planning, migration, configuration, testing, training and go-live support.famcare.net · read 15 Oct 2026
- Intake and referrals
- Features include intake and referral management with eligibility handling and automation.famcare.net · read 15 Oct 2026
- Integrations
- Listed integrations include Microsoft Power BI, NextGen Office, Twilio, miniOrange, Elavon and Oracle Fusion Cloud EPM.capterra.com · read 15 Oct 2026
- Limit: learning curve
- A GetApp reviewer cites a steep learning curve and complicated pathways as navigation challenges.getapp.com · read 15 Oct 2026
- Limit: price
- A Capterra reviewer says the system is expensive for a small nonprofit.capterra.com · read 15 Oct 2026
- Limit: reporting cleanup
- A reviewer reports that exported reports can contain extra rows or columns requiring spreadsheet cleanup.capterra.com · read 15 Oct 2026
