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On the recordRead 12 Oct 202620 facts
Pega Investigative Case Management
Pega Investigative Case Management · Waltham, Massachusetts, United States · founded 1983
Plans and prices
Pega Investigative Case Management
Priced on request
No public price stated; contact Pega for a demo
Read 12 Oct 2026 · pega.com
On the record
- Audit trail
- Yespega.com · read 21 Sep 2026
- Automation
- Pega says its rules-based decisioning and case automation can convert complex business rules into scalable solutions and respond to changing regulations in real time.pega.com · read 12 Oct 2026
- Case creation
- Field investigators can use a quick-create utility to capture data and establish or update cases, then associate entities and situations for analysis.academy.pega.com · read 12 Oct 2026
- Collaboration
- Supervisors and investigative teams can use forums for cross-team collaboration, data sharing, and messaging.academy.pega.com · read 12 Oct 2026
- Compliance
- Pega's Trust Center lists cloud assessments and certifications including SOC 2 Type 2, ISO 27001, FedRAMP, and GDPR, with scope varying by service.pega.com · read 12 Oct 2026
- Dashboards
- Supervisor and investigator dashboards support case management, caseload monitoring, performance management, and reporting.academy.pega.com · read 12 Oct 2026
- Deployment
- hybridpega.com · read 21 Sep 2026
- Event monitoring
- The framework supports reporting and monitoring investigative events through social monitoring, web self-service, and contact center operations.academy.pega.com · read 12 Oct 2026
- Integrations
- Pega Government Platform offers out-of-the-box services and connectors to integrate systems without migration or replication.pega.com · read 12 Oct 2026
- Intended users
- Pega describes investigative case management as part of Pega Government Platform and says it supports government agencies.academy.pega.com · read 12 Oct 2026
- Investigation tools
- The investigation workflow includes mobile tools, interview and evidence management, search and retrieval, assessments, dashboards, and automated workflow.academy.pega.com · read 12 Oct 2026
- Mobile access
- Pega Government Platform applications can use responsive device browsers, and Pega describes mobile deployment options for iOS and Android.docs-be.pega.com · read 12 Oct 2026
- Mobile apps
- Yespega.com · read 21 Sep 2026
- Pricing
- The opened product page provides no numeric price or public plan tiers.pega.com · read 12 Oct 2026
- Purpose
- The product automates investigations and case resolution while providing an audit trail to support compliance and reduce risk.pega.com · read 12 Oct 2026
- Reporting dashboards
- Yespega.com · read 21 Sep 2026
- Security
- Pega Cloud uses role-based access controls, isolated environments, and AES-256 encryption at rest, with TLS 1.2 and 1.3 for data in transit.pega.com · read 12 Oct 2026
- Workflow automation
- Yespega.com · read 21 Sep 2026
