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Kaseware
Kaseware · Greenwood Village, Colorado, United States · founded 2016
What it is
Kaseware is an investigation management platform for organizing investigative details, managing cases and supporting case closure. Its tools cover case and incident management, documents, records, evidence, tasks and public portals. For investigations and intelligence work, it offers geospatial visualizations, link analysis and configurable dashboards. Native iOS and Android apps list incident response, media capture, barcode scanning, push notifications and workflow task management. Teams can use documented GraphQL APIs for custom integrations; named integrations include ShadowDragon, PostHire, Carbone and WAVR-21. Kaseware says it supports SSO, MFA and role-based access controls, and encrypts customer data at rest and in transit. Essentials is $102 a month per user, with a 20-user minimum; Insights is $158 a month per user, also with a 20-user minimum. Connections is $216 a month per user with a 40-user minimum. Each lists 10 GB of pooled storage per user.
For and against
For
- Manages cases, incidents, documents, records and evidence
- Configurable dashboards, geospatial views and link analysis
- Native iOS and Android apps are listed
- Documented GraphQL APIs support custom integrations
Against
- Essentials and Insights require at least 20 users
- Connections requires at least 40 users
The verdict
Kaseware brings investigation records, workflows, analytics and mobile tools into one platform. Plan minimums and per-user monthly costs are important considerations for prospective teams.
Who it suits
Kaseware describes its audience as public safety agencies, corporate security teams, intelligence organizations, law enforcement and government agencies. Its case, incident and evidence tools may suit teams coordinating investigations.
Plans and prices
Kaseware Essentials
Case, dispatch, and process management · 10 GB pooled storage per user · Standard support included · 24/7 support not available
Read 11 Oct 2026 · kaseware.com
Kaseware Insights
Advanced investigations management and analytics · 10 GB pooled storage per user · Standard support included · 24/7 support not available
Read 11 Oct 2026 · kaseware.com
Kaseware Connections
Integrated end-to-end platform · 10 GB pooled storage per user · Standard and 24/7 support included
Read 11 Oct 2026 · kaseware.com
Kaseware Enterprise
Customizable · Public, private, and self-managed hosting options · Storage plan tailored to specific needs · 24/7 support included
Read 11 Oct 2026 · kaseware.com
On the record
- AI data handling
- Kaseware says customer data is not used to train AI models and organizations can manage access to AI capabilities.kaseware.com · read 11 Oct 2026
- Analytics
- Kaseware offers geospatial visualizations, link analysis, and configurable dashboards for investigations and intelligence operations.kaseware.com · read 11 Oct 2026
- Audit trail
- Yeskaseware.com · read 21 Sep 2026
- Core capabilities
- The platform includes case, incident, document, records, evidence, task, and public portal management.kaseware.com · read 11 Oct 2026
- Custom case fields
- Yeskaseware.com · read 21 Sep 2026
- Encryption and access
- The company states customer data is encrypted at rest using AES-256 and in transit using TLS 1.2 or higher, with SSO, MFA, and role-based access controls supported.kaseware.com · read 11 Oct 2026
- Hosting
- Enterprise lists public, private, and self-managed hosting options; the other three plans list TX-RAMP, US/EU Commercial, and GovCloud hosting.kaseware.com · read 11 Oct 2026
- Case intake forms
- Yeskaseware.com · read 21 Sep 2026
- Integrations
- Kaseware provides documented GraphQL APIs for custom integrations and lists out-of-the-box integrations with ShadowDragon, PostHire, Carbone, and WAVR-21.kaseware.com · read 11 Oct 2026
- Intended users
- Kaseware describes its audience as public safety agencies, corporate security teams, intelligence organizations, law enforcement, and government agencies.kaseware.com · read 11 Oct 2026
- Mobile
- The pricing page lists native iOS and Android apps with incident response, media capture, barcode scanning, push notifications, and workflow task management.kaseware.com · read 11 Oct 2026
- Mobile apps
- Yeskaseware.com · read 21 Sep 2026
- Plan limits
- Essentials and Insights require at least 20 users, Connections requires at least 40 users, and each of those plans lists 10 GB of pooled storage per user.kaseware.com · read 11 Oct 2026
- Purpose
- Kaseware is an investigation management platform that centralizes investigative details, streamlines case management, and supports case closure.kaseware.com · read 11 Oct 2026
- Reporting dashboards
- Yeskaseware.com · read 21 Sep 2026
- Security
- Kaseware says it is SOC 2 Type 2 compliant and ISO 27001 and ISO 27701 certified, and adheres to state CJIS policies where it supports them.kaseware.com · read 11 Oct 2026
- Support
- Standard support is included in all listed plans, while 24/7 support is listed as available for Connections and Enterprise.kaseware.com · read 11 Oct 2026
- Workflow automation
- Yeskaseware.com · read 21 Sep 2026
